Communications Assistant

5 months ago

Edmonton, Canada Edmonton Southside Primary Care Network Full time

**Edmonton Southside Primary Care Network - Communications Assistant**

The Edmonton Southside Primary Care Network was the first PCN in Alberta. Over the past 17 years, the ESPCN has grown to become the largest PCN in Edmonton and consists of a team of health care professionals who are passionate about creating healthier communities. Each member of our team plays a specific role in improving, coordinating, and delivering primary health services within family physicians’ clinics.

Our Vision is “to be the trusted cornerstone of a healthy community”. Our employees are exceptional and describe their colleagues as respectful, passionate, collaborative, and dedicated. Now’s your chance to join our amazing team of health care professionals as we lead in the provision of primary care through collaboration, innovation, and teamwork, creating healthy patients and satisfied providers. We are currently seeking an experienced full-time, permanent **Communications Assistant** to join our team

**Position Overview**:
Reporting to the Communications Manager, the Communications Assistant is part of the Communications Team at the ESPCN. This role supports both internal and external communications, including communications and engagement efforts targeted towards ESPCN staff, physicians and members of the community. A significant part of this role is involved in the maintenance and oversight of the physician member database and associated communications mechanisms. The Communications Assistant will also be involved in newsletter creation and distribution, website maintenance, collateral creation, and change management activities. The ESPCN holds approximately 5-6 events each year including an annual AGM, Open Houses, Town Halls and various staff events; this role will be a key resource in the organization and execution of these events.

**Key Roles & Responsibilities**:

- Act as a communications resource to other ESPCN team members, member physicians, stakeholders and partner organizations.
- Create and distribute the ESPCN’s internal newsletters (i.e., collect and organize content, schedule for distribution, maintain distribution lists, and collect analytics).
- Database entry and management for member physician onboarding, offboarding, and creating and maintaining member accounts on the ESPCN website.
- Assist the Communications Team with planning, promoting and executing events such as the Annual General Meetings, Town Halls, Open Houses and various staff events (i.e., communicating with vendors, updating project plans, supporting event logistics and assisting with developing marketing materials).
- Provide administrative support for workshops led by the Quality Improvement team (~ 5 per year) including event registration, promotion, attendance, recording, and reporting to the Physician Learning Program.
- Monitor the shared inboxes for ESPCN Communications Team and ESPCN (general inbox) and respond professionally or escalate as necessary.
- Maintain and provide analytics for both the staff-facing intranet and public facing website. This includes occasional content development, as needed.
- Draft correspondence, develop presentation material or other communications for and with the Communications Team.
- Develop, maintain, and work towards continuous improvement of administrative processes for the Communications Team to ensure documents, processes and file structures are relevant and up to date.
- Provide administrative and clerical support such as scheduling meetings, meeting preparation, minute taking, and other duties as required.

**Experience, Skills & Qualifications**:

- Post-secondary education in a related field
- Software proficiency (Microsoft 365 including SharePoint, Teams and the suite of Microsoft products (i.e. Word, Excel, OneNote and Outlook), MailChimp, WordPress, Canva, Adobe Creative Cloud, etc.).
- Exceptional written and verbal skills; detail oriented.
- Experience with communications, database management and event planning.
- Strong organizational and time management skills.
- Capability to multi-task and prioritize numerous projects with competing deadlines.
- Builds productive workplace relationships while working independently and as part of a team.
- Excellent problem solving and critical thinking skills.

**Why work for us?**

Employees of the ESPCN enjoy a competitive salary and benefits package, which includes health and dental benefits, flexible spending account, eligibility to contribute to our group RRSP and TFSA plans and receive an employer match, generous vacation and personal time off allowances, education days, and professional development opportunities.

We thank all interested applicants, however due to the volume of resumes we receive, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $53,779.52-$65,408.74 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health

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