Dealer Level 1-vic

2 weeks ago

Victoria, Canada Great Canadian Full time

**Who we are**

**GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.**

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strives to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

**Elements Casino Victoria**:
Elements Casino Victoria is a spacious facility with 750 slot machines, plus poker, blackjack, baccarat and roulette tables on beautiful Vancouver Island. This facility is equipped with a restaurant as well.

**About this Role**:
**What You’ll Get to DO (Key Accountabilities)**
- Provide exceptional guest service while conducting all games in a precise, efficient and secure manner
- Maintain game integrity; monitor game limits and cash/value transactions
- Exchanging customer cash and promotional vouchers for equivalent value chips
- Controlling the order of play; closing bets at the appropriate time; maintaining table security
- Handle complimentary guest requests
- Liaise and communicate effectively with all appropriate operational departments
- Develop and cultivate strong working relationships with all stakeholders (guests, ownership and employees)
- Performing other duties as assigned or directed

**What you’ll need to be Successful (Education and Qualifications)**
- High school diploma required, post secondary education an asset
- Strong communication and mathematical skills
- Manual dexterity and ability to stand for long periods of time
- Ability to adapt and work a flexible schedule
- Proven excellent guest service and people skills
- Professional attitude and appearance, strong interpersonal skills, and a team player
- Have access to reliable transportation
- Ability to successfully obtain a Serving it Right license
- Ability to successfully obtain a criminal record check through Gaming Policy and Enforcement Branch (GPEB)
- Live GCC’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship

**Work Environment Considerations**
- Back-office environment, standing or sitting for long periods of time, non-traditional work hours

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