Administrative Assistant/dental Assistant

3 months ago

Cobourg, Canada Dentalcorp Canada Full time

**About Us**:
The dentists and team at Spring St. Dental have been proudly serving the Cobourg community for over 25 years Our general dentists and staff are dedicated to making patient visits as comfortable as possible. We value the fact that a healthy smile is linked to overall health. At our friendly, comfortable practice, we treat our patients as we would our own families, through comprehensive and attentive oral health care. We want all patients to leave our office feeling like we have addressed all their concerns and questions. Spring St. Dental offers a variety of services including cosmetic services, dental implants, family services, sedation options and orthodontics.

Our beautiful practice is located at 261 Spring Street in Coburg, ON. Our heritage building was once the original train station for the Northern Route, where coal was once hauled from the harbour. Today, Victoria Hall has been transformed into our dental office, but it still maintains the heritage feel of the area.

**Schedule**:_Full-Time_**
- Mondays 8:00 am to 7:00 pm
- Tuesdays, Wednesday, Thursdays, 8:00am to 5:00 pm
- _ Occasional Fridays may be required based on the needs of the practice and patients_

**Benefits of Joining Our Team**:

- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients

**Dental Assisting and Sterilization Responsibilities**:

- Clinical chairside assisting duties including knowledge of instrumentation
- Establish strong patient relationships while maintaining ethical professional behaviour
- Prepare treatment room in accordance with infection control and practice protocols for each patient
- Thorough understanding of practice health and safety requirements
- Sterilization duties including thorough understanding of practice health and safety requirement

**Administrative Responsibilities**:

- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

**About You**:

- HARP Certification required
- NDAEB Certification highly preferred
- 1+ year(s) of prior administrative experience required
- 1+ year(s) of prior dental assisting experience required

**About Dentalcorp Canada**:

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