Customer Service Agent

3 weeks ago


Thornhill, Canada Jack Baker Insurance Agency LLC Full time

**Responsibilities**
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents

**Skills**
- High school diploma or equivalent
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively

**Job Types**: Full-time, Part-time

Pay: $20.80-$25.50 per hour

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Work Location: On the road



  • Thornhill, Canada Coast2Coast First Aid & Aquatics Inc. Full time

    We are looking to add Full Time Representatives to our already established CSR team! Our CSR agents are an important part of our team and take pride in the brand to deliver an exceptional customer experience. **What You'll Do**: - Inbound and outbound calls to quote prices, book courses, and place orders for products and services to ensure goals are met. -...


  • Thornhill, Ontario, Canada Jack Baker Insurance Agency LLC Full time

    Responsibilities Manage large amounts of incoming calls Identify and assess customers' needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the...


  • Thornhill, Ontario, Canada Coast2Coast First Aid & Aquatics Inc. Full time

    We are looking to add Full Time Representatives to our already established CSR team Our CSR agents are an important part of our team and take pride in the brand to deliver an exceptional customer experience.What You'll Do: Inbound and outbound calls to quote prices, book courses, and place orders for products and services to ensure goals are met. Enter...

  • Guest Service Agent

    4 weeks ago


    Thornhill, Canada Sonesta ES Suites Full time

    _**MUST BE AVAILABLE ON WEEKENDS, OVERNIGHT AND HOLIDAY**_ **Job Description Summary** The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as...

  • Real Estate Agents

    3 weeks ago


    Thornhill, Canada Century 21 Heritage Group Ltd Full time

    We are the #3 Century 21 company by units and the #6 by production (2023) in Canada with over 800 agents, 7 offices and growing! In business for over 35 years, we have a proven track record of successful agents. With this model, we are still a family-run business and work with agents as if they are our family. With a modern Century 21 globally recognized...

  • Collections Agent

    3 weeks ago


    Thornhill, Canada Canada Tax Reviews Full time

    **About us** Canada Tax Reviews is a small business in Thornhill, ON M2M 4P8. We are professional, agile, and professional. Our work environment includes: - Modern office setting - Food provided - Modern office setting - Food provided - Work-from-home days - Growth opportunities - Wellness programs **Responsibilities**: - Contact customers to collect...

  • Collection Agent

    4 days ago


    Thornhill, Canada Partners in Credit Inc Full time

    **Full Time, Permanent Senior Collection Agent** - Supplemental Pay Types Salary and Commission _ **Day shift** **Monday to Friday** Weekends as needed (Typically one Saturday per month 8:30 am to 11:30 am) **Put Your Collections Expertise to Work**: Partners in Credit (PIC), is a nationally recognized leader in national Third-Party, litigation services...


  • Thornhill, Canada CAA Club Group Full time

    **About Us**: At Orion Travel Insurance, we are passionate about helping our customers travel with confidence in the event that they require medical assistance. We require high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. **Who we are**: As Canada's largest automobile association, we...


  • Thornhill, Canada Swivel Mortgage Group Inc. Full time

    Ready to join one of Canada's Top 2024 Mortgage Employers as awarded by Canadian Mortgage Professional? Swivel Mortgage Group is fueled by the passion and expertise of founders with a combined 50 years of unparalleled experience in the industry. A powerhouse team committed to shaking up the market and rewriting the rules of success. This is not just another...

  • Travel Agent

    2 weeks ago


    Thornhill, Canada Trip Support Inc Full time

    **Job description - This job is commission based** Trip Support Inc. located in Toronto is going to hire the sales agent for the branch in Thornhill. The company requires a Customer Care Agent to join their dynamic and growing team.Position Benefits: - Very established company - Permanent Position -- Full Time - Strong career growth opportunity over time...

  • Security Patrol Agent

    2 weeks ago


    Thornhill, Canada Signal of Downtown Hamilton Full time

    Security guard needed to perform one-hour patrol (9:30 pm - 10:30 pm), Monday through Sunday. Other shifts might be available if willing to drive. **Position Summary**: A Signal Patrol Agent will conduct patrols, (foot and vehicle) for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to...


  • Thornhill, Canada Coast2Coast First Aid & Aquatics Inc. Full time

    **About Us** Coast2Coast First Aid and Aquatics Inc. is a leading provider of safety courses and supplies in Canada. With operations in over 17 major cities, we have established ourselves as a trusted name in the industry. As we continue to grow and expand, we are committed to delivering exceptional training and customer service across all our locations....


  • Thornhill, Canada Dominos Pizza Full time

    Dominos Pizza located at 531 atkinson Avenue Thornhill is looking for full time customer service representatives. Job Role: The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is...


  • Thornhill, Canada Thornhill Dry Cleaners Full time

    Job Title: Customer Service Attendant Overview: Join our team as a Customer Service Attendant and be the first point of contact for our valued customers. You will play a crucial role in ensuring customer satisfaction and building strong relationships with our clientele. **Responsibilities**: - Provide exceptional customer service - Perform data entry...


  • Thornhill, Canada KEB Hana Bank Canada Full time

    **Job Title**:Customer Service Representative - **Branch**:Thornhill Branch - **Reports to**:Manager, Customer Service or Senior Manager, Deposits **Job Summary** The **Customer Service Representative **is responsible for conducting all teller functions and processing various transactions for customers/clients in accordance with all regulations. The...


  • Thornhill, Ontario, Canada Thornhill Dry Cleaners Full time

    Job Title: Customer Service AttendantOverview:Join our team as a Customer Service Attendant and be the first point of contact for our valued customers. You will play a crucial role in ensuring customer satisfaction and building strong relationships with our clientele.Responsibilities: Provide exceptional customer service Perform data entry accurately and...


  • Thornhill, Canada Vevana Coffee Inc. Full time

    Are you passionate about delivering exceptional customer service and have a love for all things coffee? Vevana Coffee, your local destination for outstanding coffee experiences, is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. **Responsibilities**: - **Customer Interaction**: Engage with...


  • Thornhill, Canada D LIGHT INC. Full time

    **About us** D LIGHT INC. is a small business in Brampton, ON L6W 3R7. We are professional, agile and our goal is to D-LIGHT INC is located in Kennedy Square mall (Brampton), Toronto, Mississauga and CherryHill Village Mall (London) is happy to offer its expertise in providing the best quality of TV SERVICE. Our tried and true system is based on many years...


  • Thornhill, Canada Flowers, Fruits and gifts Full time

    _Online Flower Shop Customer Service _ We are an Online Florist seeking a highly motivated and dedicated individual to join our team as a Phone Operator Customer Service Representative in our Flower Shop. **Availability**: - Morning shift 8 AM to 4 PM - Afternoon shift available - Must be available on Holidays and some weekends **Responsibilities**: -...


  • Thornhill, Canada BMO Financial Group Full time

    1 Promenade Circle Thornhill Ontario,L4J 4P8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...