Part-time Front Desk Administrative Assistant

3 months ago

Ottawa, Canada Apollo Physical therapy Centre Full time

Do you thrive in a fast paced, multi-task-oriented workplace? Are you a team player who takes responsibility, always maintains a professional demeanor even when tested? Do you also have social media skills such as content creation, and ability to post on Facebook and Instagram?

We are seeking a Part-time clinic front end admin assistant to join our dedicated team of practitioners 3-4 days a week for 4 hours a day (12-20 hours per week(**hours to be discussed**) from Mon - Friday, at our St. Laurent Blvd. clinic location that provides physiotherapy, chiropractic, massage therapy, acupuncture and Naturopathy.

Ideal characteristics of our part-time clinic receptionist would be: detail-oriented, organized, team player, adaptable/flexible, welcomes constructive feedback (as we believe in real-time feedback) and is a champion of whole-body healthcare. This would be an ideal position for a student or recently retired person looking for only part-time work.
- The major components of the role are as follows:_
- **Patient & Practitioner Management**:phone calls, payments, and scheduling for 8 busy practitioners - up to 50-70 patients a day.
- **Communication**:Internal & external communications with lawyers, doctors, insurance companies, community partners, new patients
- **Social Media**:a few hours per week would be dedicated to Social Media postings for the clinic

**Skills Required**:

- Independent and self-motivated
- Excellent multi-tasking & prioritizing skills.
- Prior reception experience in a busy health care clinic setting
- Extremely detail-oriented/precise by nature.
- Technologically: adept with complex scheduling & MS Office suite of products
- Fluent English communication skills combined with patience - both in person and on the phone.
- Comfortable with multi-cultural interaction, as we have a diverse patient population.
- Prior experience & comfort in enforcing policies in a confident & professional manner.
- HCAI and/or Antibex Universal scheduling software experience is an asset
- Jane Scheduling Software experience is an asset
- The ability to be flexible & adaptable in a team environment.
- Loyal, mature, responsible, reliable, and has strong ethics.
- Be genuinely committed to helping people with warmth & sincerity.
- Interested in a long-term 'career' role, as we are not interested in hiring for the short-term.

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.

**ABOUT OUR CLINIC**

Apollo Physical Therapy Centres is a practitioner-owned clinical rehabilitation facility offering multi-disciplinary services that include: Physiotherapy, Chiropractic, Massage Therapy, Acupuncture and Naturopathy services.

**Job Type**: Part-time

Pay: $17.00-$19.00 per hour

Expected hours: 12 - 20 per week

Schedule:

- 4 hour shift

**Experience**:

- front desk: 1 year (preferred)

Work Location: In person

Application deadline: 2024-09-07
Expected start date: 2024-09-23

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