Learning Specialist L2, Access to Quality Mental

3 weeks ago

Ottawa, Canada Mental Health Commissio Full time

**Reports To**:
Manager, Access to Quality Mental Health Services

**Status**:
Temporary, Full time, through to May 30, 2025

**Location**:
Ottawa, Ontario, although remote work (home-based) within Ontario may be possible

**Application Deadline**:
September 7, 2023

**Starting Salary Range**:
$80,651 to $87,293

**LAND ACKNOWLEDGEMENT**

The Head Office of the Mental Health Commission of Canada is located on the unceded, traditional Territory of the Algonquin Anishinaabe Nation, in what is now called Ottawa, Ontario. We acknowledge that for thousands of years, the Algonquin People protected these lands, the Ottawa River Watershed, and its tributaries. As a national organization, we also acknowledge that we work on the traditional lands of many different nations. Today, a path to truth and reconciliation begins with recognizing both the stewardship and the sacrifices of the original peoples. We are committed to recognizing the errors of the past, acknowledging the challenges of the present, and contributing to a new and equitable relationship with the First Peoples.

**ORGANIZATIONAL BACKGROUND**

The Mental Health Commission of Canada (MHCC) is a charity created to focus national attention on mental health issues and to work to improve the health and social outcomes of people living with mental illness.

The Commission is seen as a leader nationally and internationally in several areas. Building upon the work done to date, the core mandate, and the unique position of the Commission, and guided by Changing Directions Changing Lives: The Mental Health Strategy for Canada, the Commission will focus in the areas of, substance use, suicide prevention, population-based initiatives, and engagement. This prioritization will enable the Commission to be successful in meeting its mandate, staying focused, and having a measurable impact for those living with mental illness and their families and caregivers.

**POSITION OVERVIEW**

Reporting to the Manager, Access to Quality Mental Health Services, the Learning Specialist will sit within the Access to Quality Mental Health Services team. Our team is guided by the principles of stigma-free, recovery-oriented, evidence-informed, culturally safe, and aims to create work that is linguistically appropriate, equitable and inclusive, timely and accessible.

The Learning Specialist will contribute to all phases of the demonstration project seeking to scale up implementation of quality standards of care for people living with schizophrenia.

**DUTIES AND RESPONSIBILITIES**
- Applies adult learning theory and structured learning design methods to increase the effectiveness of learning solutions and documentation through analysis, design, development, and evaluation.
- Creates effective training tools in different formats.
- Uses technology and learning techniques effectively to make learning tools interesting, engaging, and practical.
- Adopts a project management methodology and assists colleagues in defining project goals, timelines, resource requirements and planning to cope with challenges and conflicts in the plans.
- Identifies and collects information by using instruments and surveys to analyze the effectiveness and impact of the programs on individual and group behavior, develops reports based on the data and provides recommendations and strategies for making needed changes within the training programs based on feedback.
- Solicit feedback from expert advisors and community of practice on the development of tools.
- Leads an Advisory Committee to solicit feedback on development of tools
- Utilizes knowledge of adult education principles to recommend the most appropriate instructional methods and delivery based on learning outcomes, performance objectives, and known delivery constraints.
- Works closely with project team members, and in particular, closely collaborates with the evaluation specialist, lived experience participation advisor and family carer lived experience participation advisor.
- Other duties as assigned.

**SKILLS AND EXPERIENCE**:

- Skilled in quickly establishing collaborative working relationships with stakeholders, and excellent interpersonal skills to work with all professional disciplines.
- Consultative skills to perform needs assessments, generate ideas, identify problems, and influence positive solutions and outcomes.
- Excellent written and oral communication skills, including instructional, facilitation and presentation skills in both individual and group situations.
- Background in facilitation and learning design and curriculum development.
- Interest in understanding various learning techniques and ability to create a fit for purpose solution.
- Strong project management skills and demonstrated experience meeting deadlines while working independently.
- Flexibility as well as effective planning and organizational skills are required.
- Experience in delivery of education and training in health care settings.
- Experience delivering trainin

  • Automation Quality Assessment Specialist L2

    2 days ago

    Ottawa, Canada Maplesoft Group Full time

    Maplesoft Group is currently seeking an Automation Quality Assessment Specialist L2 - Onsite for our Federal Government client. The following responsibilities are associated with the “Statement of Work” but are not limited to: Primary Responsibilities a) Write technical design and quality assessment test plans b) Debug technical issues c) System,...

  • Manual Quality Assessment Specialist L2

    2 days ago

    Ottawa, Canada Maplesoft Group Full time

    Maplesoft Group is currently seeking a Manual Quality Assessment Specialist L2 - onsite for our Federal Government client. The following responsibilities are associated with the “Statement of Work” but are not limited to: Primary Responsibilities a) Write technical design and quality assessment test plans b) Debug technical issues c) System,...

  • E-learning Systems Specialist

    24 hours ago

    Ottawa, Canada Mental Health Commissio Full time

    **_E-Learning Systems Specialist_** **Reports To**:Manager, Research & Learning Design, Opening Minds - dotted line to E-Learning Team Lead **Status**:Full-Time, Permanent **Location**:Remote throughout Canada, home-based, with occasional travel **Application Deadline**:March 8, 2024 **Starting Salary Range**: $65,000 - $70,000 **LAND...

  • Quality Improvement Coordinator

    1 week ago

    Ottawa, Canada Mental Health Commissio Full time

    **_French and English Quality Improvement Coordinator_** **Reports To**:Director, Research & Learning Design, Opening Minds - dotted line to Team Lead, Project Management **Status**:Full-Time, Permanent **Location**:Remote throughout Canada, home-based, with occasional travel **Application Deadline**:May 23, 2024 **Starting Salary Range**: $54,412 to...

  • L2 Desktop Administrator

    1 week ago

    Ottawa, Canada Canadian Commercial Corporation Full time

    **Please note that this position closes effective the end of day on December 6, 2023. This is a one year term position.** To view a detailed Work Description, please open the attached document. - _**L2 Desktop Administrator **CCC-3** **Roles and Responsibilities** - Perform Level 2 support duties for end-users as first priority, and act as additional...

  • Client Care Specialist

    2 months ago

    Ottawa, Canada NuVista Mental Health Full time

    Join the team at **NuVista Mental Health Ottawa** as a **Client Care Specialist**. Shifts could include 9am-5pm and 10am-6pm, some weekend shifts and flexibility to cover vacation is required. As the Client Care Specialist you will provide ongoing support for a multidisciplinary clinic. Reporting to the Clinic Operations Manager, you will be responsible for...

  • Regional Learning Quality Specialist

    5 days ago

    Ottawa, Canada NAV Canada Full time

    Job Posting Title Regional Learning Quality Specialist Job Category FIR Service Delivery Language Requirements Bilingual / Bilingue Posting Start Date 2023-02-19 Posting End Date 2023-03-05 Job Grade ATP-8 Pay Range $99,177 - $123,969 Job Summary The Regional Learning Quality Specialist is a key member of our team responsible for training...

  • Regional Learning Quality Specialist

    4 weeks ago

    Ottawa, Canada NAV Canada Full time

    Job Posting Title Regional Learning Quality Specialist Job Category FIR Service Delivery Language Requirements Bilingual / Bilingue Posting End Date 2023-06-06 Job Grade ATP-8 Pay Range $108,375 - $135,466 Job Summary The Regional Learning Quality Specialist is a key member of our team responsible for training delivery and validation, project...

  • Transportation Specialist

    1 week ago

    Ottawa, Canada Access Full time

    Description **We Are Access** We are Access! We are committed to exceeding the expectations of our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service. **The Impact You Could Make** Are you a Road Warrior who...

  • Transportation Specialist

    2 weeks ago

    Ottawa, Canada Access Full time

    Description **We Are Access** We are Access! We are committed to exceeding the expectations of our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service. **The Impact You Could Make** Are you a Road Warrior who...

  • Training and Delivery Specialist, Opening Minds

    3 weeks ago

    Ottawa, Canada Mental Health Commission of Canada- English Full time

    **Reports To**: Associate Director, Operations and Quality Improvement **Department**: Opening Minds **Status**: Full-time, Permanent **Location**: Ottawa, Ontario (Note: The option of a remote home-based work arrangement within Ontario or Canada may be possible) **Application Deadline**: **Starting Salary Range**:_ _ $68,157-$73,770 **LAND...

  • Learning Quality Specialist

    1 week ago

    Ottawa, Canada NAV Canada Full time

    Job Posting Title Learning Quality Specialist (2 permanent positions) Job Category FIR Service Delivery Language Requirements Bilingual / Bilingue Posting End Date 2023-05-24 Job Grade ATP-8 Pay Range $108,375 - $135,466 Job Summary The Learning Quality Specialist is a key member of our team, responsible for training development and delivery,...

  • System Specialist

    2 months ago

    Ottawa, Canada The Royal Ottawa Mental Health Centre Full time

    **Position Information** **Posting Number**: - IMHR23-010E**Title**: - System Specialist - Cardio-Neuro-Mind Data Platform (TFT 1.0 FTE)**Position Status**: - Temporary Full-time**Contract End Date**: - 09/05/2025**FTE**: - 1.0**Job Schedule**: - Days/Evenings**Department**: - Brain Imaging Centre**Union**: - Non-union**Site**: - Royal Ottawa...

  • Spécialiste de L’apprentissage L2, Accès à Des

    2 months ago

    Ottawa, Canada Mental Health Commissio Full time

    **Spécialiste de l’apprentissage de niveau 2,** **Accès à des services de santé mentale de qualité** **Supérieur hiérarchique**: Gestionnaire, Accès à des services de santé mentale de qualité **Type d’emploi**: Temporaire, temps plein, jusqu’au 30 mai 2025 **Lieu de travail**: Ottawa, en Ontario, ou à distance (télétravail) partout en...

  • Learning Specialist, Accreditation Canada

    2 months ago

    Ottawa, Canada Accreditation Canada Full time

    **Terms**: Full Time, 12- Months Contract **Starting Salary**: Commensurate with experience **Location**: Ottawa, Montreal, Toronto, Possibility of remote Accreditation Canada Diagnostics is searching for a Learning and Specialist to work with our newly developed diagnostic and surgical assessment program. Reporting to the Director, Accreditation Canada...

  • Quality Improvement Facilitator

    2 days ago

    Ottawa, Canada The Royal Ottawa Mental Health Centre Full time

    **Position Information** **Posting Number**: - ROM24-115E**Title**: - Quality Improvement Facilitator (RFT 1.0 FTE)**Position Status**: - Regular Full-time**FTE**: - 1.0**Job Schedule**: - Days**Department**: - Quality & Patient Safety**Union**: - Non-union**Site**: - Royal Ottawa Mental Health Centre**About The Royal** - As one of Canada’s...

  • Design Technology Specialist

    1 week ago

    Ottawa, Canada HOK Full time

    We are currently seeking a Design Technology Specialist to join our team. A Design Technology Specialist Provides project-specific application of expert design technology techniques and in-directly reports to the firm-wide Advanced Technologies Group. RESPONSIBILITIES:General§  Provides expertise and/or advisement to project teams for implementation of...

  • Design Technology Specialist

    3 weeks ago

    Ottawa, Canada HOK Full time

    We are currently seeking a Design Technology Specialist to join our team. A Design Technology Specialist Provides project-specific application of expert design technology techniques and in-directly reports to the firm-wide Advanced Technologies Group. RESPONSIBILITIES:General§  Provides expertise and/or advisement to project teams for implementation of...

  • Knowledge Equity Specialist/expert en équité Des

    1 month ago

    Ottawa, Canada The Royal Ottawa Mental Health Centre Full time

    **Position Information** **Posting Number**: - FRAY23-001E**Title**: - Knowledge Equity Specialist/Expert en équité des connaissances**Position Status**: - Temporary Full-time**FTE**: - 1.0**Job Schedule**: - Days**Department**: - FRAYME**Union**: - Non-union**Site**: - FRAYME**About The Royal** Position: Knowledge Equity Specialist - Temporary,...

  • Driver Specialist

    5 days ago

    Ottawa, Canada Access Information Management Full time

    **We Are Access** We are Access! We are committed to exceeding the expectations of our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service. **The Impact You Could Make** Are you a Road Warrior who lives and...