Learning Specialist, Accreditation Canada

3 weeks ago

Ottawa, Canada Accreditation Canada Full time

**Terms**: Full Time, 12- Months Contract
**Starting Salary**: Commensurate with experience
**Location**: Ottawa, Montreal, Toronto, Possibility of remote

Accreditation Canada Diagnostics is searching for a Learning and Specialist to work with our newly developed diagnostic and surgical assessment program. Reporting to the Director, Accreditation Canada Diagnostics, you will be responsible for supporting the planning, development, implementation, and evaluation of initiatives created within the program. This includes contributing to our organizations’ strategic priorities by supporting initiatives that are aligned with enterprise goals and priorities, supporting the development of employee and client capabilities, and embedding an inclusion, diversity, equity and accessibility (IDEA) lens into your work.

**Main Responsibilities**:

- Contribute to the success of our employees and our clients by supporting the evolution of learning initiatives within our newly developed assessment program.
- Support, design, deliver, and evaluate corporate programs such as e-learning (mandatory and requested courses) and facilitated sessions (orientation and custom-designed courses).
- Develop relevant tools (guides, activities, models, etc.) and guidance for the program on topics such as quality improvement and patient safety.
- Define and implement new or renewed approaches as required for program initiatives.
- Analyze metrics and other indicators to ensure the support of the program’s needs and initiatives.
- Manage the production of learning initiatives in collaboration with stakeholders and contributors externally and across our enterprise.
- Leverage research and new methods that will help to drive programs, enhancements, and initiatives.

**Must Have Qualifications**:

- University degree in a related field or equivalent combination of education and experience.
- Minimum of 5 years of related work experience with demonstrated experience in supporting the development and implementation of program initiatives.
- Expertise in instructional design, adult learning principles, user experience and facilitation.
- Knowledge of quality improvement principles.
- An interest in healthcare services.
- Advanced proficiency with Microsoft Office Suite and Articulate 360 (or similar e-learning programs).
- Strong analytical skills, including experience using Excel to analyze data and identify insights.
- Collaborative and inclusive mindset.
- Strong sense of ownership, initiative and curiosity.

**WHAT YOU CAN EXPECT**:
**In Your First 30-90 Days**:
***
- Complete our orientation program with other new hires to learn about HSO, our values of trust, inclusion, collaboration, innovation and learning, and our mission of quality improvement in healthcare and social services.
- Set your performance and learning objectives for the year in collaboration with your people manager.
- Meet regularly with your people manager to discuss your learning progression and alignment for your accountabilities.
- Take on assigned initiatives or projects for your role.

**What We Can Offer **To You**:
**_ _**
- Hybrid work model.
- Competitive compensation and benefits, including a defined benefit pension plan.
- Time off programs, including office shutdown during last week of December.
- Professional development support.
- A culture that measures and values psychological safety, inclusion and engagement.

**WHO WE ARE AND WHAT WE DO**:
Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit organizations. Together, we develop standards and deliver assessment programs and quality improvement solutions that have been adopted in over 12,000 locations across five continents. Our people-centered programs and services have been setting the bar for quality across the health ecosystem for 65 years.

Join us toward a future that will lead to “Safer Care and A Healthier World.” Let’s follow a mission together, where we “empower and enable people around the world to continuously improve quality of care.”

We are also proud to have been named as one of the Top 100 National Capital Region’s Top Employers in 2022 and 2023.

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