Learning Quality Specialist

2 weeks ago

Ottawa, Canada NAV Canada Full time

Job Posting Title

Learning Quality Specialist (2 permanent positions)

Job Category

FIR Service Delivery

Language Requirements

Bilingual / Bilingue

Posting End Date

2023-05-24

Job Grade

ATP-8

Pay Range

$108,375 - $135,466

Job Summary

The Learning Quality Specialist is a key member of our team, responsible for training development and delivery, project management, facilitation, and academic counselling. Additional responsibilities include implementation, monitoring, and evaluation of training programs, policies, and practices.

This position requires collaborative work in a team, flexibility, and openness when dealing with others. The successful incumbent is passionate about training and adult learning.

**Job Description**:
Key Responsibilities:

- Design, develop, and deliver training using the Systems Approach to Training in accordance with NAV CANADA policies.
- Provide academic counselling to students and employees in training, and facilitate a positive learning environment.
- Coach instructors on effective adult training practices and on coaching techniques.
- Evaluate training activities including needs analysis, design, development, and delivery; and evaluate operational training products.
- Research new and effective adult training practices to enhance operational training initiatives for NAV CANADA.

Job Requirements

**Education**:

- Successful completion of a University Degree in Education, or in a related field of study.

**Experience**:

- Extensive coaching and training delivery experience.
- Demonstrated experience in facilitating groups.
- Demonstrated experience in managing projects.
- Demonstrated experience in the development of technical training using the Systems Approach to Training, ADDIE, or a comparable training development model.
- Demonstrated experience in supporting a variety of training development teams.

Knowledge:

- In-depth knowledge of the Systems Approach to Training, ADDIE, or comparable training development model.
- Knowledge of Microsoft Office suite, including Word, Excel, PowerPoint, and SharePoint Online.
- Demonstrated knowledge of project management tools and processes.
- Knowledge of adult training principles.
- Knowledge of training evaluation processes to measure learning, and to validate training design.

Language Requirements:

- 1 position is Bilingual required
- 1 position is Bilingual preferred

Abilities:

- Ability to provide educational consultation services to staff involved in training including the identification of learning challenges, implementation of learning solutions, learning or training preferences and approaches.
- Strong ability to plan, organize and independently manage training projects from task analysis to implementation.
- Strong ability to lead project teams in needs identification, design, development, delivery, evaluation, and validation.
- Ability to coach a multi-functional team.
- Ability to analyse problems, determine root cause, and recommend solutions.
- Strong ability to communicate professionally both verbally and in writing.

Personal Suitability:

- Works well independently, and in teams, by displaying flexibility, active listening, and openness when dealing with others.
- Demonstrates effective interpersonal skills through effective communication.
- Takes independent action and initiative to create opportunities or resolve/prevent problems.

Working Condition:

- This position is based at Ottawa but may be eligible for a flexible work arrangement.
- Occasional travel required.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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