Intermediate Data Centre Technical Support

2 weeks ago

North York, Canada Seneca College of Applied Arts and Technology Full time

**COVID-19 Update**:
To ensure the health and safety of the Seneca community, all employees, students, and visitors must comply with Seneca’s COVID-19 Vaccination Policy. Employees will be required to provide proof of vaccination at the time of hire.
- Posting Date:
- Closing Date:
- Pay Range:
**Payband K - $41.96 - $48.66 (Start rate: $41.96)**
- Hours:
**37.5**
- Work Type:
**Hybrid/Flexible**
- Type:
**Permanent**
- Shift:
**Monday to Friday; 8:30am to 4:30pm (overtime as required)**
- Start Date:
**10/24/22**
- End Date:
**Position Summary**:
The Incumbent is responsible for managing/monitoring the data center servers’ infrastructure to support Seneca’s Information Technology systems including but not limited to Linux and Oracle clusters, VMware, Software upgrade/patching tools, Clouds security and access logs.

**Responsibilities**:
**Setup and administration of services**:

- Reviews and tracks daily alerts for abnormality, investigates and coordinates the resolution of potential and actual service problems and ensures that work efforts are in place for escalation and problem resolution.
- Contributes to the monitoring and maintenance of the services provided by the systems team.
- Recommends improvements and contributes to the implementation of agreed changes, architecture and design structures, tools and maintenance routines.
- Coordinates system integrations of data from other systems. Coordinates the export, import, and copying of content as requested by clients. Ensures data content complies with data governance rules and has been reviewed by the database administrator if required.
- Implements and supports the College Linux and Oracle clusters solution and performs regular restore and data integrity testing.
- Implements and supports servers hardware (blades and standalone), security tools, anti-virus software, log forwarding and SIEM.

**Tracking, research and ongoing improvements**:

- Develops and maintains documentation related to data center systems servers and clusters.
- Reviews/audits new solution/design match the college/industry best practices and provides recommendations.
- Configures DC system firewalls, IPS, as well as anti-virus software, analyzing performance/security requirements, and recommending improvements.
- Support daily operations and monitoring of multiple OS/databases, user accounts, file permissions and other systems according to standard operating procedures for storage and backup architectures.

**Qualifications**:
**Education**:

- Completed three (3) year diploma in Computer Engineering or related field.
- The following certifications are considered an asset:

- Red Hat Certified Engineer
- VMware Certified Professional
- Oracle Linux System Administrator
- Microsoft Certified System Engineer

**Experience**:

- Eight (8) years of experience managing server hardware, disk arrays & tape libraries.
- Seven (7) years of working experience with advanced proficiency with Microsoft Windows Servers, VMware and Red hat Enterprise Linux administration and troubleshooting in a large-scale multi-site environment.

**Skills**:

- Practical hands-on knowledge of computer and systems security.
- Critical thinking skills with the ability to analyze, troubleshoot and problem-solve quickly.
- Ability to communicate clearly with concise details to transfer information to others.
- Demonstrated experience supporting system automation and oracle clusters.
- Experience with data center backend operations.

**Notes**:

- A skills assessment will be administered as part of the recruitment process.

**Note**: Seneca requires copies of educational credentials at the time of an interview. Confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency will be required upon hire.

**We thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.

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