Night Audit Manager

5 months ago

Toronto, Canada Revery Toronto Downtown, Curio Collection by Hilton Full time

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.
- If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.
- **What an exciting time to weave a new fabric into the vibrant neighborhood of downtown Toronto**

Curio by Hilton resides within the Lifestyle realm of Hilton Hotels, embodying refined comfort and design, with a sharp connectivity to the neighborhood it calls Home.

**Curio by Hilton Toronto Entertainment District is a 224-room hotel with one restaurant, street level café, and over **1500 sq ft** of meeting space, **located** in one of the most exclusive and sought-after areas of downtown Toronto, Canada**.

**_ What we offer_**

**_ Benefits_**_:_**_ Wellness Days_**_ Employee Social Events_**_ Discounted Staff Meals_**_ Hotel Discounts _**_at Hilton_**_ Health, Vision, and Dental Coverage_**

**_
Revery is looking for someone who is passionate about working in the Hospitality Industry_**

**_ What will you be doing?_**

**JOB OVERVIEW**
- Supervises the guest service and night audit operations including guest registration, bell service, security, telephone services, guest reservations, and night audit to ensure guest satisfaction and maximize hotel profitability. Ensures the accurate balancing of all hotel income and expenses for the 24-hour hotel operating period in compliance with hotel policy.
- **DUTIES AND RESPONSIBILITIES**Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues.
Balance and audit for accuracy of all room and tax charges, cashier’s reports, and guest and house accounts.
Audit all variance reports ensuring accuracy.
Monitor performance and recommend corrective disciplinary action. Alert management of potentially serious issues.
Ensures adherence to procedures for hotel accounting, credit control, handling of financial transactions, securities of monies, guest security and emergency procedures as established.
Ensures all staff on shift are properly trained and have the tools and equipment needed to effectively carry out their job functions.
Handle a cash float and make cash deposits.
Handles all Duty Management tasks during the overnight shifts.
Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking reports, market segmentation reports, food and beverage revenue reports, and other auditing reports necessary to ensure the accurate accounting of hotel revenues and expenses.
Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
Act as hotel system liaison during night hours. Call in and open tickets with Opera, or System Support during overnight hours if a system fails or issues occur.
Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.
Promote teamwork and quality service through daily communications and coordination with other departments.
May assist with other duties and responsibilities as assigned.
- **QUALIFICATIONS AND REQUIREMENTS**High School diploma or equivalent plus some customer service experience. Some colleges are preferred.
Must speak fluent English. Other languages preferred.
This job requires the ability to perform the following:

Carrying or lifting items weighing up to 50 pounds
Moving about the public areas
Communicating with other people
Handling objects, products, and computer equipment
Bending, stooping, kneeling
Other:

Reading and writing abilities are utilized often when compiling departmental records, or guest registration and reservation information.
Basic mathematical skills are used frequently.
Basic computer skills are used to enter and collect data, and to report systems problems or issues with financial systems in the hotel.
May be required to work nights, weekends and/or holidays.

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