Human Resources Advisor

3 months ago

Edmonton, Canada Fountain Tire Full time

Overview:
We are seeking a dedicated **Human Resources Advisor - Employee Relations** to be a key player in our dynamic HR team based in our South Edmonton Corporate Head Office.

This role will act as the primary trusted advisor for our Stores, Retread, Distribution, and Mining Managers, focusing on effective associate relations, and the prevention and resolution of workplace issues.

**What do we offer at Fountain Tire?**

At Fountain Tire, we’re committed to supporting our Associates’ well-being and financial future. Our comprehensive benefits include health, dental, and vision care, along with life insurance and short/long term disability programs. We also offer a competitive RRSP matching program, helping you plan for a secure and successful retirement. Together, these benefits reflect our core purpose: helping people get there - safely, sustainably, and successfully.
- Competitive salary: $75,000 - $80,000 per year
- A Short-Term Incentive Program with a target incentive of 10% to recognize your contributions to the organization
- Policies and programs that support a balanced lifestyle such as a hybrid work environment (minimum 3 days in office) and an easy commute to our office located close to the Calgary Trail and Southside Anthony Henday
- Discounts for you and your family on tires, parts and services at all Fountain Tire locations

**Key Responsibilities**:
**Associate Relations Support**: Provide ongoing coaching and support to managers on associate relations issues including performance management, terminations, and workforce complaints.

**Leave Management**: Support managers with statutory leaves of absence (non-disability, personal leaves, temporary layoffs, etc.), including collecting supporting information, communicating with associates, and supporting managers in the ongoing leave cases and return to work process.

**Lead Employment Standards Compliance**: Assist managers in addressing Employment Standards complaints to achieve ethical and effective resolutions.

**Support HR Initiatives**: Assist the Human Resources Manager with executing and analyzing the annual engagement survey. Collaborate in designing and implementing associate performance review tools and processes, including formal programs for field associates.

**HR Documentation and Records Management**: Prepare and manage HR documents such as offer letters, fitness-for-work forms, warnings, termination letters, exit interviews and overtime agreements. Maintain accurate records of Associate Relations issues.

**HR Systems and Policy Management**: Help maintain and improve HRIS system (UKG). Review and update HR processes and policies to ensure they are current and effective while working with managers to address policy gaps and develop new guidelines as needed.

**Training and Development**: Develop and deliver presentations that educate and support Managers in the practice of effective Associate Relations. This includes annual presentations on Fountain Tire's internal leadership and management development workshops.

**Organizational Interactions**: Work collaboratively with the payroll, recruitment, and greater HR team to provide effective and efficient service and support.

**What does it take to get on track?**
- At least 3 years of experience working as a specialist in employee relations or 5 or more years’ experience in a human resources generalist role with an employee relations component.
- Must possess or be eligible to obtain a CPHR designation.
- Strong knowledge of provincial Employment Standards and Human Rights legislation/regulations with excellent writing and research skills.
- Strong computer skills with intermediate or greater proficiency in all facets of MS Office.
- Proven ability to develop and maintain effective relationships with team members, associates, and vendors.
- A customer service and continuous improvement focus supported by excellent organizational and time management skills to manage independent work.

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