Business Operations Coordinator Medical Affairs

7 months ago

Vancouver, Canada PHSA Full time

**Business Operations Coordinator Medical Affairs**

Medical Affairs Administration

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Business Operations Coordinator participates in the design, development, implementation and operation of business administration and information management processes to effectively support BCCA senior management and the BCCA physician group. Acts as a first point of contact and resource to physician members by providing information and direction and following up with relevant personnel on emergent issues. Maintains databases related to physician administration and coordinates the collection and collating of data for internal and external reporting. Completes and submits human resources and financial documentation as required and manages related recordkeeping and payment systems.

**What you’ll do**
- Implements and maintains business processes pertaining to specialist physician Special Education Research Program (SERP), Medical Leadership appointments and performance reviews, and new physician orientation.
- Researches, writes and produces communication materials including notes, updates, presentations and educational materials. Conducts needs assessments through discussions with colleagues and members of the Health Authority, and via online surveys to identify potential new communications/educational resources.
- Facilitates the preparation, tracking, distribution and storage of physician service/sessional contracts/salary agreements, and compensation/expense payment requisitions and approvals in accordance with established standards of practice.
- Participates in the development, communication and sustainment of MAA policies and procedures. Provides administrative support that respects confidentiality and ensures that administrative matters are organized and dealt with in a professional manner. Evaluates business processes and recommends improvements.
- Acts as liaison between physicians and PHSA departments (Physician Compensation, Finance, Payroll and Human Resources) by sharing information, clarifying details, responding to queries, resolving issues and/or ensuring follow-up by relevant personnel on emergent issues.

**What you bring**

**Qualifications**:

- A level of education, training, and experience equivalent to a degree in health, business, public administration or related field supported by at least three (3) to five (5) years related experience in business, operations and financial management, in particular contract administration and communication. In addition:

- Superior analytical skills including the ability to comprehend, analyze and resolve complex issues and present information in concise meaningful ways;
- Highly developed business writing and verbal communication skills with the ability to document work appropriately;
- Demonstrated ability to use database, spreadsheet and word processing software at an advanced level;
- Demonstrated ability to exercise tact, good judgment and initiative;
- Physical ability to perform the duties of the job.
- Knowledge of the health care and health research sectors is an asset, as well as an understanding of the academic writing and publication process.

Skills & Knowledge
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium di

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