Credentialing Assistant, Medical Affairs

2 months ago

Vancouver, Canada Providence Healthcare Full time

**Salary**: The salary range for this position is CAD $24.76/Hr. - CAD $32.50/Hr.
Summary:
Reporting to the Executive Director, Medical Affairs and receiving work direction from the Credentialing Coordinator, the Credentialing Assistant:

- produces a variety of queries, reports and documents from the system as required for departmental and organizational decision-making purposes
- performs other clerical and administrative work for the Director and department as required

What You Bring:
**Education**
Graduation from a diploma program in a medical office administration or business administration field plus two (2) years of recent, related experience preferably in a health care setting or an equivalent combination of education, training and experience. Credentialing and medical staff services experience is preferred. Knowledge of the CACTUS Credentialing system would be an asset.

**Skills and Abilities**
- Ability to establish and maintain positive and effective working relationships with internal and external stakeholders.
- Excellent time management skills to initiate, coordinate, organize and complete multiple tasks with accuracy and within specified timelines.
- Demonstrated personal flexibility including the ability to manage transitions from task to task effectively and adapt to varying needs.
- Demonstrated reliability, motivation and dedicated work ethic.
- Demonstrated strong attention to detail, is alert to sensitive information, follows detailed procedures, ensures accuracy in documentation and data, and regularly produces accurate, thorough work.
- Ability to communicate effectively both verbally and in writing with a client-focussed approach including the ability to manage conflict and respond diplomatically to both internal and external inquiries.
- Intermediate proficiency with standard MS Office Suite (including Word, Excel, Access, Outlook and PowerPoint).
- Demonstrated aptitude in learning new software and systems.
- Ability to keyboard at 60 wpm. Physical ability to perform the duties of the position.

What We Offer:

- **A competitive salary**: The salary range for this position is $24.76 - $32.50 per hour, depending on experience.
- ** Growth opportunities**: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
- ** State-of-the-art facilities**: The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.
- ** Inclusive culture**: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

**Your Day to Day**:
The Credentialing Assistant:

- Confirms Medical Staff status by contacting internal and/or external sources.
- Performs data entry into software system from source documents and makes corrections as needed.
- Ensures data completion and integrity by noting deficiencies in information provided and searching out missing items.
- Collects and prepares data for various statistical reports and generates reports as requested.
- Sets up and maintains filing systems for medical staff personnel files.
- Prepares correspondence, spreadsheets and/or other materials using standard office software from dictation, draft and/or verbal instruction.
- Participates in departmental meetings related to the system as required.
- Provides back up for other administrative personnel as required.
- Exercises considerable judgment, tact and discretion in preparing, disclosing and handling information of a confidential and/or sensitive nature.
- Liaises in a professional and courteous manner with Managers/Directors and staff to gather and disseminate information.
- Performs other related duties as assigned.

**Who We Are**:
Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is loc

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