Leap and Housing Data Integrity Worker

7 months ago

Ajax, Canada Community Development Council Durham Full time

**Job title**:LEAP and Housing Data Integrity Worker

**Department**: Housing

**Reports to**: Housing Manager and Team Lead, HSP, LEAP and Admin Services

**Hours of work**: 8:30 a.m. - 4:30 p.m.

**Job purpose**

**Company Overview**

**Duties and responsibilities**

**Data Integrity**
- Ensure client information for Housing Stability Program is current and up to date on the Homelessness individual and families information system (HIFIS) database
- Act as point of contact for any HIFIS-related questions from the Homelessness Data Coordinator
- File label and secure all client files for HSP and ensure that all client information is kept confidential and secure at all times
- Keep and maintain accurate records of client information
- Work closely with the HSP team and CDCD’s Finance Department to ensure accurate reporting of information
- Analyze data, identify any trends and provide recommendations to the Manager and Team Leads on areas where improvements or adjustments may be needed
- Develop and maintain statistical reports on a monthly, quarterly and yearly basis for the Housing Stability Program (HSP) and the Low-Income Energy Assistance Program (LEAP)

**Housing Programs**
- Conduct client follow-ups at the 3-months, 6-months, and 12-months mark for HSP and when needed, for the Outreach program
- Contact clients and landlords for cheque pick-ups
- Work with the finance team to place a stop payment on cheques when needed
- Prepare cheque requisition and finance packages for LEAP successful applicants
- Work closely with the finance team to ensure accurate reporting for LEAP

**Other**
- Provide clerical/administrative support to the Housing Manager and the Housing Team Lead, HSP and Admin Services when needed i.e., may be called upon to do phone/reception duties during staff absences
- Attend and participate in monthly Housing team huddles, monthly HIFIS working group meetings and trainings
- Meet regularly with Housing admin team to discuss challenges and recommend workflow improvements or adjustments as needed
- Participate in promoting a positive workplace culture through agency committee membership and departmental activities
- Perform other tasks as assigned

**Qualifications**
- Post-secondary education in Social Services or related area of study
- Proficiency in MS Office Applications: Word, Excel, PowerPoint, Outlook, Access, Internet, Databases and Spreadsheets
- Excellent oral and written English communication skills
- Able to work both independently and within a team context
- Must have a high level of integrity and ability to work with confidential and sensitive information
- Highly organized with strong time management skills and the ability to handle multiple projects concurrently and meet tight deadlines
- Strong decision-making ability and keen attention to detail
- Demonstrated ability to work in a fast-paced, team environment
- Must be an excellent problem solver and have strong ability to prioritize
- Knowledge of the HIFIS Database is an asset

**Additional Requirements**
- Ability to work flexible hours, including evenings, and occasionally on weekends
- A valid Ontario driver’s license (Class G), use of a vehicle and insurance with the ability to work in a variety of settings

**APPLICATION PROCESS**: Applicants are requested to submit their resume and a cover letter stating salary expectation, while outlining their strengths, experience and aptitude to fulfill the position requirements.

CDCD thanks all applicants for their interest; however, only those asked for additional information and/or selected for an interview will be contacted.

CDCD is committed to providing equal opportunity to all employees. We strive to create a diverse and inclusive workplace that represents the cultural mosaic of the Durham Region and the communities we serve. We recognize the value that comes from the different viewpoints, unique experiences and diverse perspectives of our employees, who bring fresh, new ideas to our business. Diversity plays a key role in our ability to deliver our mission.

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