Resettlement and Housing Worker

3 months ago

Ajax, Canada Community Development Council Durham Full time

**Job title**:Resettlement Housing Worker

**Department**:Resettlement and Integration Services

**Reports to**:Manager, Durham Humanitarian Response Project

**Hours of work**:Rotating 8-hour shift schedule between 7:00 a.m. and 11:00 p.m.

**Job purpose**

The Resettlement Housing Worker is responsible for assessing temporary resident individuals and families needs and providing support, guidance, information and referrals to services to help them to be settled and housed.

Using Trauma-informed and Gender-Equity approaches, the Resettlement Housing Worker provides housing support to Durham Humanitarian Response Project-eligible individuals and families and helps them to become aware of the Housing Sector and the services available to Durham Region residents.

**Company Overview**

**Duties and responsibilities**
- Determines the needs of the clients and the support that is appropriate for each individual client
- Conduct holistic client intake, assessment and case planning services, utilizing a client-centered, anti-oppression and strength-based approach to assist them in securing permanent housing
- Conduct client follow-up, referral and advocacy
- Maintain client files, ensuring confidentiality
- Meet with clients, assess and determine the appropriate housing response to a household request for support services and accommodations to resolve their housing needs
- Assertively engage with clients to secure housing, secure income assistance if necessary, assist with leases, deposits, setting up utilities, and signing of leases
- Provide referrals and resources to individuals or families, assist with problem-solving and address immediate needs
- Act as a resource to, and advocate for individuals and families
- Collect and display accurate resource information on housing advocacy for clients
- Collect information on, and participate in, team, agency and partner communication on systemic housing issues
- Engage in activities to reach isolated Durham Humanitarian Response Project eligible households/individuals and at-risk families
- Facilitate group sessions and prepare presentations on housing-related topics, evictions, landlord/tenant rights, money management
- Establish and maintain partnerships with other community/housing outreach workers across Durham Region
- Participate in the design, implementation and evaluation of the Durham Humanitarian Response Project to meet identified needs
- Develop and maintain statistical reports as required
- Attend and support internal and/or external meetings and events where applicable
- Participate in promoting a positive workplace culture through agency committee membership and departmental activities
- Perform other duties as assigned

(Note: In depth counseling of a social or psychological nature is not to be provided but rather referrals made to appropriate professionals)

**Core Competencies**

**Valuing Diversity and Social Justice**

Supports and promotes an environment that holds opportunities for all, regardless of race, ancestry, colour, ethnic origin, citizenship, creed, religion, sex, sexual orientation, age, family status, or disability; fosters a climate of inclusion where diverse thoughts are freely shared and integrated. Under social justice, all groups and individuals receive fair treatment and an equitable share of the benefits of society.

**Culturally Sensitive**

**Advocacy**

Interventions such as speaking, writing, or acting in favour of a particular issue or cause, policy, or group of people. In the social services sector, advocacy is assumed to be in the public interest, whereas lobbying by a special interest group may or may not be in the public interest. Advocacy often aims to enhance the quality of life for disadvantaged groups such as individuals recently immigrating to Canada, persons with disabilities, the LGBT community, etc.

**Community Participation**

Procedures whereby members of a community participate directly in decision-making about developments that affect the community. It covers a spectrum of activities ranging from passive involvement in community life to intensive action-oriented participation in community development (including political initiatives and strategies).

**Job-Specific Competencies**

**Client Service Orientation**

Focus on understanding and meeting customers needs, make extra effort to meet customer needs, and follow up on customer complaints/questions/requests.

**Relationship Building and Partnering**

Developing and maintaining positive relationships and partnerships. Builds relationships with clients by following through on commitments, respecting confidentiality, and demonstrating an interest in their specific challenges and needs.

**Empathetic and Sensitive**

Has a high degree of empathy and sensitivity to the needs of the clients, and ability to provide assistance to the clients with care and patience as necessary.

**Interpersonal Understanding and Communication Skills**

Desire/ability to understa

  • Resettlement Housing Worker

    6 months ago

    Ajax, Canada Community Development Council Durham Full time

    **Job title**:Resettlement Housing Worker **Department**:Durham Humanitarian Response Project **Reports to**:Manager, Durham Humanitarian Response Project **Hours of work**:8:30 AM to 4:30 PM, with flexibility to work evening hours **Job purpose** The Resettlement Housing Worker is responsible for assessing temporary resident individuals and families...

  • Resettlement & Integration Engagement Worker

    6 months ago

    Ajax, Canada Community Development Council Durham Full time

    **Job Title: Resettlement & Integration Engagement Worker** **Department: Resettlement and Integration Services** **Reports to: Manager, Durham Humanitarian Response Project** **Hours of work: Rotating 8-Hour shifts between 7:00 a.m and 11:00 p.m** **Job purpose** Using Trauma-informed and Gender-Equity approaches, the Resettlement and Integration...

  • Resettlement & Integration Worker (Full-time

    6 months ago

    Ajax, Canada Community Development Council Durham Full time

    **Job title**:Resettlement & Integration Worker **Department**:Resettlement and Integration Services **Reports to**:Manager, Durham Humanitarian Response Project **Hours of work**:9:00 a.m. and 5:00 p.m. with flexibility to work evening hours **Job purpose** The Resettlement & Integration Worker is responsible for assessing temporary resident...

  • Resettlement & Integration Worker (Contract Role)

    6 months ago

    Ajax, Canada Community Development Council Durham Full time

    **Job title**:Resettlement & Integration Worker **Department**:Resettlement and Integration Services **Reports to**:Manager, Durham Humanitarian Response Project **Hours of work**:Rotating 8-hour shifts between 7:00 a.m. and 11:00 p.m. **Job purpose** The Resettlement & Integration Worker is responsible for assessing temporary resident individuals and...

  • Team Lead

    6 months ago

    Ajax, Canada Community Development Council Durham Full time

    **Job title**:Team Lead - Information and Program Engagement Support **Department**:Resettlement and Integration Services **Reports to**:Manager, Durham Humanitarian Response Project **Hours of work**:Rotating 8-hour shift schedule between 7:00 a.m. and 11:00 p.m. **Job purpose** Using Trauma-informed and Gender-Equity approaches, the Team Lead,...

  • Housing Support Worker

    6 months ago

    Ajax, Canada Durham Youth Services Full time

    **Housing Support Worker (Full-time, Permanent)** **Working with vulnerable youth is more than just a job; it’s a calling!** You thrive in an environment that supports and empowers you to do what it takes to make a meaningful difference in the lives of others. At Durham Youth Services (DYS), we partner with youth to achieve and maintain lasting...

  • Housing Support Worker

    3 weeks ago

    Ajax, Canada Durham Youth Services Full time

    **Housing Support Worker (Full-time, Permanent)** **Working with vulnerable youth is more than just a job; it’s a calling!** You thrive in an environment that supports and empowers you to do what it takes to make a meaningful difference in the lives of others. At Durham Youth Services (DYS), we partner with youth to achieve and maintain lasting...

  • Housing First Case Worker

    3 months ago

    Ajax, Canada Community Development Council Durham Full time

    **Job title**:Housing First Case Worker **Department**:Housing **Reports to**:Housing Manager and Team Lead, Case Management and Housing First **Hours of work**:8:30 a.m. to 4:30 p.m. **Job purpose** The Housing First Case Worker provides and coordinates all services in the Housing First Program. The Housing First Case Worker will have a primary...

  • Landlord Support and Housing Retention Worker

    6 months ago

    Ajax, Canada Community Development Council Durham Full time

    **Job title**:Landlord Support and Housing Retention Worker **Department**:Housing **Reports to**:Housing Manager and Team Lead, Landlord Engagement, Opening Doors and Housing Retention **Hours of work**:10:00 a.m. - 6:00 p.m. **Job purpose** Landlord Support and Housing Retention Worker will work in the Opening Doors Durham Program. This program...

  • Landlord and Housing Retention Support Worker

    6 months ago

    Ajax, Canada Community Development Council Durham Full time

    **Job title**:Landlord and Housing Retention Support Worker **Department**:Housing **Reports to**:Housing Manager and Team Lead - Outreach & Landlord Engagement **Hours of work**:8:30 a.m. - 4:30 p.m. **Job purpose** The Landlord and Housing Retention Support Worker (LHW) will work alongside the Landlord Engagement Specialist (LES) to provide support...

  • School Based-housing Support Worker

    2 months ago

    Ajax, Canada Durham Youth Services Full time

    **Housing Support Worker, School-Based (Full-time)** **Working with vulnerable youth is more than just a job; it’s a calling!** You thrive in an environment that supports and empowers you to do what it takes to make a meaningful difference in the lives of others. At Durham Youth Services (DYS), we partner with youth to achieve and maintain lasting...

  • Leap and Housing Data Integrity Worker

    7 months ago

    Ajax, Canada Community Development Council Durham Full time

    **Job title**:LEAP and Housing Data Integrity Worker **Department**: Housing **Reports to**: Housing Manager and Team Lead, HSP, LEAP and Admin Services **Hours of work**: 8:30 a.m. - 4:30 p.m. **Job purpose** **Company Overview** **Duties and responsibilities** **Data Integrity** - Ensure client information for Housing Stability Program is current...

  • Housing Settlement Case Manager

    6 months ago

    Ajax, Canada Community Development Council Durham Full time

    **Job title**:Housing Settlement Case Manager **Department**:Housing **Reports to**:Housing Manager and Team Lead - Case Management and Housing First **Hours of work**:10:00 a.m. to 6:0 p.m. **Job purpose** The Housing Settlement Case Manager (HSCM) supports individuals and families in the Ajax/Pickering area who are experiencing homelessness and/or are...

  • Housing Settlement Case Manager

    6 months ago

    Ajax, Canada Community Development Council Durham Full time

    **Job title**:Housing Settlement Case Manager **Department**:Housing **Reports to**:Housing Manager and Team Lead - Case Management and Housing First **Hours of work**:8:30 am to 4:30 p.m. / 10:00 am to 6:00 p.m. **Job purpose** The Housing Settlement Case Manager (HSCM) supports individuals and families in the Ajax/Pickering area who are experiencing...

  • Housing Retention Support Specialist

    6 months ago

    Ajax, Canada Community Development Council Durham Full time

    **Job title**:Housing Retention Support Specialist **Department**:Housing **Reports to**:Housing Manager and Team Lead - Opening Doors **Hours of work**:8:30 a.m. - 4:30 p.m. **Job purpose** Housing Retention Support Specialist will work in the Opening Doors Durham Program. This program supports landlords that have been onboarded into the program to...

  • Rapid Rehousing Worker

    6 months ago

    Ajax, Canada Durham Youth Services Full time

    **Rapid Rehousing Worker (Full-time, Permanent)** **Working with vulnerable youth is more than just a job; it’s a calling!** You thrive in an environment that supports and empowers you to do what it takes to make a meaningful difference in the lives of others. At Durham Youth Services (DYS), we partner with youth to achieve and maintain lasting...

  • Social Worker

    7 months ago

    Ajax, Canada Kennedy House Full time

    **ABOUT US** Kennedy House (KH) is a not-for-profit organization with a long-standing dedication to providing exceptional personalized care for youth in the Greater Toronto Area for over 50 years. KH started with an initial family-like group home in 1971 and currently operates several residential and community-based programs, for marginalized and at-risk...

  • Youth Worker

    6 months ago

    Ajax, Canada Kennedy House Full time

    **Job description** **ABOUT US** Kennedy House (KH) is a not-for-profit organization with a long-standing dedication to providing exceptional personalized care for youth in the Greater Toronto Area for over 50 years. KH started with an initial family-like group home in 1971 and currently operates several residential and community-based programs, for...

  • Junior Maintenance Worker

    6 months ago

    Ajax, Canada Kennedy House Full time

    **Kennedy House - Junior Maintenance Worker** **ABOUT US** Kennedy House (KH) is a not-for-profit organization with a long-standing dedication to providing exceptional personalized care for youth in the Greater Toronto Area for over 50 years. KH started with an initial family-like group home in 1971 and currently operates several residential and...

  • Youth Support Worker

    6 months ago

    Ajax, Canada Bayfield Treatment Centres Full time

    Bayfield Treatment Centre, a private agency that provides support to children, youth and young adults in a Family Based Care Home setting. This role provides for the daily care and supervision of Bayfield's children and youth through the use of various relationship building, mentoring, teaching, conflict resolution, and crisis management skills. **_ The...