Csr - Customer Service Representative

2 weeks ago


Burlington, Canada CS-1 Transportation Inc Full time

**Job Overview**
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and analyze customer needs will be essential in ensuring a positive experience. If you are passionate about helping others and have a knack for problem-solving, we would love to hear from you.

To track and trace all shipments and provide updates to customers in a timely manner.

**Responsibilities**
- To handle all aspects of the company’s operations from phone calls to dealing with carriers
- To track and trace current loads
- To be responsible for the movement of loads within the CS-1 customer base
- Collect POD from carriers
- Add carrier packets and update profiles
- Update shippers and consignee profiles
- To assist in saving documentation, customs docs and facilitating the docs to carriers
- Phone calls to deal with carriers
- Entering new loads
- Negotiating rates with carriers
- The movement of loads within the CS-1 customer base

Additionally, you will be trained how to dispatch loads and cross trained as a dispatcher in the event of absenteeism, which could include:

- Phone calls to deal with carriers
- Entering new loads
- Negotiating rates with carriers
- The movement of loads within the CS-1 customer base

**Requirements/Skills**
- Min. 1-year previous industry experience (preferred)
- Knowledgeable of Canadian geography
- Must be able to proficiently speak/write English
- Reliable transportation to main office in Burlington
- BSc/BA in business administration, sales or relevant field preferred

**Qualifications**
- Problem-solving skills; ability to prioritize effectively
- Excellent and clear communication skills
- Friendly attitude; takes pride in job
- Strong business acumen; able to make quick decisions, interpret data
- Excellent time-management and multi-tasking skills
- Ability to adapt to new software

Join us in making a difference by providing top-notch service to our valued customers

**Job Types**: Full-time, Permanent

Pay: From $42,900.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

Application deadline: 2024-12-18



  • Burlington, Canada Dodds Garage Doors Full time

    Customer Service Representative Sales Dodds Garage Doors is the oldest, largest, and fastest-growing garage, overhead, and entry door company in Southern Ontario. Founded in 1958 and still family-owned, Dodds serves its customers through a number of locations across Ontario. Dodds has served well over 500,000 customers and continues to pride itself on...


  • Burlington, Canada CS-1 Transportation Inc Full time

    CS-1 Transportation Inc. is a full service transportation and logistics management company, specializing in cross-border and domestic LTL/FTL, Flatbed services, and expedited Ground and Air Solutions. We provide a full spectrum of integrated products and services from a single source. In a competitive global economy, logistics is playing an increasing role;...


  • Burlington, Canada Barentz Full time

    The Customer Service Representative (CSR) interacts with customers to provide and process information in response to inquiries, concerns and requests regarding sales orders and the Company’s products and services. The CSR is responsible for continuous communication and collaboration with Account Managers and Product and Sales Coordinators, pertaining to...


  • Burlington, Canada MY Construction Supply Full time

    My Construction Supply is a Canadian leading manufacturer and distributor of concrete form hardware, accessories and construction products. Our world class engineers in research, design, manufacturing and quality control will offer you the highest quality products and best solution for your project. As a customer-focused business, My Construction Supply is...


  • Burlington, Canada Burlington Veterinary Emergency & Referral Hospital Full time

    **Burlington Veterinary Emergency and Referral Hospital** in Burlington is seeking a Lead Customer Service Representative to join our innovative and dynamic team in a full-time capacity. If you love cats and dogs, and enjoy helping people - search no further! The CSR is responsible for ensuring the quality of care and service provided to the **pets **and...


  • Burlington, Canada ServiceOntario (GTGI, Private Service Provider) Full time

    ServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Burlington, Ontario. Services include the provision of information and issuance of health cards, driver’s licence, licence plates, stickers, Auto Dealerships (OMVIC), Ontario photo...


  • Burlington, Canada Pioneer Distribution Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...


  • Burlington, Canada Vallen Full time

    **CSR** We like to say that we find solutions for the everyday stuff. We’re problem solvers. We’re an engaged team that works together, and for those that work here they say we’re also like family. Vallen is a leading provider of indirect industrial supplies - all those materials that are not part of the products our customers manufacture, and our...


  • Burlington, Canada Pioneer Pools Service Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...


  • Burlington, Canada Pioneer Pools Service Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...

  • Personal Lines CSR

    3 weeks ago


    Burlington, ON, Canada Impact Recruitment Full time

    Are you an ambitious Personal Lines CSR looking for your next career opportunity? They are proud to offer a full service of programs from life and group insurance, personal insurance to large commercial operations. This is an on-site position based in Burlington, ON. As a new joiner, you will play a key part in the Personal Lines team, managing a...


  • Burlington, Canada Quadra Full time

    **Position**: Customer Service Representative **Location**: Burlington, Ontario **Status**: Contractual - 12 months (1) Are you known for your initiative and attention to detail? Are you described as an excellent team player, able to deal quickly with a variety of complex situations? We are looking for our next member to join our customer service team as...


  • Burlington, Canada Groupe Touchette Inc. Full time

    **Job Purpose** The Customer Service Representative will provide support to customers. Do you enjoy talking to customers and providing them with solutions? We have the challenge for you! Are you looking for a job with a Quebec-based company of national scope, a dynamic work environment stimulated by innovation, a collaborative team and a flexible schedule...


  • Burlington, Canada Children's Education Funds Inc. Full time

    Job Summary: As a Customer Service Representative, you are the first point of contact with customers. In this role, you are responsible for providing prompt and effective service to our customers. Job Responsibilities: - Log communication with customers using our tracking system; - Demonstrate a strong understanding of our products; Job Requirements: -...


  • Burlington, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Customer Service Representative to join our team at beBee Professionals in Burlington. As a Cashier, you will be responsible for managing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit, and debit...


  • Burlington, Canada Zurn Elkay Water Solutions Full time

    Construction Products Customer Service Rep **_ The Company_**: Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers...


  • Burlington, Canada The Simple Investor Full time

    **Customer Service Representative** **Location - Burlington, Ontario, Canada (In person)** Looking for an exciting opportunity in a well-established and growing company? The Simple Company is a multi-million-dollar organization in its 14th year of business and is launching a new Division - **The Simple Landlord**. We are seeking two (3) **Customer Service...


  • Burlington, Canada The Simple Investor Full time

    **Customer Service Representative (NEED FOUR CS REPS)** **Location - Burlington, Ontario, Canada (In person)** Looking for an exciting opportunity in a well-established and growing company? The Simple Company is a multi-million-dollar organization in its 14th year of business and is launching a new Division - **The Simple Landlord**. We are seeking two (3)...


  • Burlington, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a Customer Service Representative to provide exceptional service to our customers, handling inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Handle customer inquiries via various channels.Provide information about products and services.Resolve customer complaints effectively.Document customer interactions...


  • Burlington, Canada SCC UPS SCS, Inc. Full time

    **Primary Job Posting Location**: Burlington, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...