Order Desk Coordinator
3 weeks ago
**ORDER DESK COORDINATOR - Full Time**
We’re in business to make people feel great.
Village Juicery is a leading plant-based company servicing over 400+ customers in the GTA. All of the products we offer are certified organic, plant-based, and made fresh daily. Today, we proudly offer our customers a wide range of products including cold pressed juices, salads, snacks, bakery, soups, kombucha and several other distributed products.
Our customers today include leading grocers, independent coffee shops, health-oriented businesses, e-commerce players, and institutions.
**Primary Responsibilities**
- Enter and oversee daily customer orders
- Resolve issues and coordinate all order related activities
- Respond and resolve customer inquiries and/or complaints
- Release and coordinate orders daily for production
- Print and organize orders for Production and Delivery team
- Schedule the orders for delivery
- Support any team inquiries regarding the orders
- Verifying that pricing is correct and all products are available for sale
- Ensure through day-to-day use that the system is performing as expected
- Inventory Maintenance
- Grocery Invoice Support
- Liaise with other departments (Technology, Production, Finance, and other) to continuously improve our systems and processes
**Requirements and Desired Skills**
- Ability to work 5 days per week 8:30am - 4:30pm
- Ability to work weekend shifts (may be required)
- Ability to work at our facility in Mississauga - this is an in-person role.
- Strong computer and organization skills with high proficiency in data entry
- Energetic personality with strong communication skills and attention to detail
**Compensation**
- Compensation is $17 - $18 / hr
- Quarterly Bonus
- Health Benefits (3 month wait period)
- Access to endless plant-based products made with love
**Salary**: $17.00-$18.00 per hour
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