Inside Customer Service
4 weeks ago
**Role: Inside Customer Service/Order Desk Administrator**
**Salary: $ 45,000 + (Depending on experience )**
**Location: Mississauga, ON**
**On-site, full time**
**Responsibilities**:
- Perform clerical and administrative tasks, including reception duties, couriers, and mail management.
- Coordinate daily shipping and receiving, ensuring accuracy and timeliness. Maintain and update inventory lists and cost sheets.
- Collaborate with vendors to purchase and manage stock inventory.
- Monitor and manage inventory levels.
- Process and invoice orders using QuickBooks, ensuring accuracy.
- Update internal database management software with order information.
- Accurately ship orders via various carriers using appropriate shipping methods.
- Prepare shipping packages, including necessary documentation.
- Document all inventory transactions efficiently.
- Respond to inquiries and handle emergency orders courteously and promptly.
- Prepare and issue various reports to management.
- Conduct quarterly and year-end inventory counts, investigating discrepancies.
- Assist with month-end procedures and reports.
- Prepare documentation for purchases, returns, and warranty coverage.
- Ensure accurate and error-free inbound and outbound shipments.
- Provide internal customer service support to team members.
- Build productive relationships within the team.
- Assist with special projects and tasks as required.
- Perform other administrative and clerical duties as assigned.
**Qualifications**:
- Minimum of one year of experience in order desk, data entry, inventory management systems, shipping, and accounting.
- Proficiency in Microsoft Office (Word, PowerPoint, Excel, and Outlook).
- Proficiency with Adobe Acrobat.
- Proficiency with QuickBooks
**Salary**: From $45,000.00 per year
Schedule:
- Monday to Friday
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Adobe Acrobat: 2 years (required)
- QuickBooks: 2 years (required)
- order desk, data entry, inventory management systems: 2 years (required)
- shipping, and accounting.: 2 years (required)
- MS Office (Word, PowerPoint, Excel, and Outlook).: 2 years (required)
Work Location: In person
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