Sightseeing Ticket Agent

3 weeks ago

Montréal, Canada TRENTWAY-WAGAR INC Full time

**Gray Line Montreal**

WHO WE ARE

Founded in 1982, Gray Line Montreal is a large-standing tour company chain that offers tours within Montreal, Quebec City, and Mont-Tremblant. We are well known for our London-style double decker buses that permit individuals to explore the city and its highlights in a unique way. Gray Line Montreal is one of the most reliable and well-regarded sightseeing companies in the Ontario and Quebec area. Our large selection of Montreal sightseeing tours are all accompanied by professional, well-trained guides to ensure that visitors have an enjoyable experience.

Position Title: Ticket Agent (Part time / Seasonal - Primarily from May to October)

Position Summary: Reporting to the immediate Supervisor and Manager, the Ticket Agent is responsible for providing information on and selling the various tours offered by Gray Line Montreal

Primary Responsibilities:

- Providing most current information concerning the various tours offered, to both customers and partners
- Selling tickets and promoting business of corresponding partners at various locations on our sightseeing circuit
- Booking reservations
- Scheduling hotel pick-ups
- Administer, adhere, and comply to general company procedures and policies

Skills Required: Ability to multitask, strong people skills, effective communication in both English and French, both, written and oral, diligence when booking reservations, scheduling pick-ups, processing transactions and assigning tickets, working knowledge of Microsoft Word and Excel, and adequate interpersonal, leadership, and organizational skills.

**Salary**: TBA

Gray Line Montreal

Qui nous sommes

Fondée en 1982, Gray Line Montreal est une grande chaîne de voyagistes qui propose des visites à Montréal, Québec et Mont-Tremblant. Nous sommes bien connus pour nos bus à impériale de style londonien, qui permettent aux particuliers d’explorer la ville de manière unique. Gray Line Montreal est l'une des entreprises touristiques les plus fiables et les plus réputées de l'Ontario et du Québec. Notre vaste sélection de visites touristiques à Montréal est accompagnée par des guides professionnels et bien entraînés pour que les visiteurs passent un séjour des plus agréables.

DESCRIPTION DE L'EMPLOI

Titre du poste: agente de billets

Sommaire du poste: Relevant du superviseur et du gestionnaire immédiats, l'agent de billets est responsable de l'information et de la vente des divers circuits proposés par Gray Line Montréal.

Les responsabilités primaires:

- Fournir aux clients et aux partenaires les informations les plus récentes sur les différentes visites proposées
- Vente de billets et promotion des activités des partenaires correspondants à divers endroits de notre circuit touristiques
- Réservations
- Planification des ramassages à l’hôtel

è*Administrer, respecter et se conformer aux procedures et politiques générales de l’entreprise

Compétences requises: Aptitude à effectuer plusieurs tâches à la fois, bonnes relations interpersonnelles, communication efficace en anglais et en français, à l'écrit et à l'oral, diligence lors de la réservation, du ramassage du calendrier, du traitement des transactions et de l'attribution des tickets, connaissance pratique de Microsoft Word et Excel compétences adéquates en relations interpersonnelles, en leadership et en organisation.

Salaire: à déterminer

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