Infrastructure Analyst

5 months ago


Kitchener, Canada Waterloo Region District School Board Full time

Information Technology Services (ITS)

**Applicants will be considered in the following order**:
1) Qualified probationary, temporary and Temporary Hourly Rated (THR) ESS/OSSTF employees.

2) Qualified external applicants (includes employees from other Bargaining Units)

Reporting to the Supervisor of IT Infrastructure team, the

IT infrastructure systems into which all other systems connect. This individual

will work with other teams to help them achieve their needs in a responsible

and systematic way that ensures consistency and effective data integration and

security across all systems. This position will focus on Active Directory and Cloud.

**Responsibilities**:
Assists in designing, implementing and maintaining a vision and 3 year plan related to WRDSB integrated IT infrastructure systems as a component of the larger IT Service planning cycle

Core IT infrastructure systems include accounts, devices, networks, firewalls, security, servers, storage, web, telephony, system management and cloud computing

Participate in oversight of the life cycle and maintenance of IT Infrastructure including availability, performance and security in accordance with agreed upon service level agreements

Participates in multiple complex technical projects for the optimization and continuous improvements of core IT infrastructure systems and services

Leads small to medium size technical projects.

Assist in investigating, troubleshooting and resolving complex technical issues that impact several critical systems and operations throughout all schools and departments

Proactively recommend, test, validate and implement new releases, upgrades and patches to the core IT infrastructure systems

Evaluate and recommend hardware system standards (computers, mobile, digital signage, etc)

Administer and maintain IT infrastructure in compliance with set hardware and software standards, security measures and data privacy requirements

Monitor and maintain automation and synchronization processes to efficiently and seamlessly integrate core IT systems

Execute sensitive data backup and restoration procedures

Analyze and identify potential infrastructure capacities gaps

Develop and maintain hardware and software technical documentation

Stay abreast of emerging IT infrastructure changes, vulnerabilities and threats

Build and maintain strong lines of collaboration between IT service groups, schools, departments, stakeholders and vendors

Provide advice to IT staff in support of collaborative service management practices including problem solving, user support and communication

Other duties as assigned by the Information Technology Management team

**Qualifications**:
University degree or 3 year Community College diploma supplemented with continuing education in technical training

3 years related experience in the field of information technology and customer service

Certification and formal training is an asset

Ability to comprehend large scale infrastructure and understand global implications of system integrations

General technical knowledge and experiences include several of:
Network or system administrator of physical and virtual technology hosted on-premise and/or in cloud (eg. Azure, Amazon)

Configure, deploy and maintain infrastructure equipment

Maintain and test hardware and software infrastructure

Analyze existing and planned infrastructure capacities

Familiar with mobile device management process and technologies

Proficient with desktop and server operating systems (eg. Microsoft, MacOS, iOS, Android)

Monitor and collect data on hardware and system performance

Troubleshoot complex network and system issues

Perform routine preventative maintenance on equipment

Develop and maintain hardware and software technical documentation

Execute sensitive data backup and restoration procedures

Excellent communication, teamwork and customer service skills

Excellent organizational and time management skills

Project management experience would be an asset

Ability to work independently with mínimal supervision

Applicant Self-Identification Questions

The Waterloo Region District School Board is committed to equity in employment. We are committed to fair and equitable hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve, who will foster the success and well-being of our students and who demonstrate a commitment to equity and inclusion in the classroom.

First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin;
persons with visible and/or invisible (physical and/or mental) disabilities;
person who identify as women; and

persons of marginalized sexual orientations, gender identities, and gender expressions



  • Kitchener, Canada Region of Waterloo Full time

    Transportation Infrastructure Analyst **Job Number**:1928 **Job Type**: Full-Time **Location**: 150 Frederick St - Regional Admin Headquarters **Job Category**: Transportation **Number of Positions**:1 **Department**: Transportation Infrastructure Engineering **Division**: Transportation Services **Hours of Work**: 35 **Union**: CUPE 1883 **Grade**: CUPE...

  • Infrastructure Analyst

    2 months ago


    Kitchener, Canada Waterloo Region District School Board Full time

    Information Technology Services (ITS) **Applicants will be considered in the following order**: Qualified permanent ESS/OSSTF Bargaining Unit employees. Qualified probationary, temporary and Temporary Hourly Rated (THR) ESS/OSSTF employees. Qualified external applicants (includes employees from other Bargaining Units) **Responsibilities**: Assists in...

  • Data Analyst

    1 month ago


    Kitchener, Ontario, Canada Belief Tech Development Full time

    Job Title: Database AnalystWe are seeking a skilled Database Analyst to join our team at Belief Tech Development. As a Database Analyst, you will play a crucial role in collecting and analyzing data to identify areas for improvement within our organization's IT infrastructure.Key Responsibilities:Collect and analyze data to identify trends and areas for...

  • Data Analyst

    1 month ago


    Kitchener, Ontario, Canada Belief Tech Development Full time

    Job Title: Database AnalystWe are seeking a skilled Database Analyst to join our team at Belief Tech Development. As a Database Analyst, you will play a crucial role in collecting and analyzing data to identify areas for improvement within our organization's IT infrastructure.Key Responsibilities:Collect and analyze data to identify trends and areas for...

  • Data Analyst

    1 month ago


    Kitchener, Ontario, Canada Belief Tech Development Full time

    Job Title: Database AnalystWe are seeking a skilled Database Analyst to join our team at Belief Tech Development. As a Database Analyst, you will play a crucial role in collecting and analyzing data to identify areas for improvement within our organization's IT infrastructure.Key Responsibilities:Data Collection and Analysis: Collect data to identify areas...


  • Kitchener, Canada Region of Waterloo Full time

    Manager, Infrastructure Financing **Job Number**:1750 **Job Type**: Full-Time **Temp Contract Length**: **Location**: 150 Frederick St - Regional Admin Headquarters **Job Category**: Financial **Number of Positions**:1 **Department**: Infrastructure Financing **Division**: Corporate Services **Hours of Work**: 35 **Union**: Management/Management...

  • Data Analyst

    4 weeks ago


    Kitchener, Ontario, Canada Belief Tech Development Full time

    Job Title: Database AnalystWe are seeking a skilled Database Analyst to join our team at Belief Tech Development. As a Database Analyst, you will play a crucial role in collecting and analyzing data to identify areas for improvement within our organization's IT infrastructure.Key Responsibilities:Collect and analyze data to identify trends and areas for...

  • Data Analyst

    4 weeks ago


    Kitchener, Ontario, Canada Belief Tech Development Full time

    Job Title: Database AnalystWe are seeking a skilled Database Analyst to join our team at Belief Tech Development. As a Database Analyst, you will play a crucial role in collecting and analyzing data to identify areas for improvement within our organization's IT infrastructure.Key Responsibilities:Collect and analyze data to identify trends and areas for...


  • Kitchener, Canada Region of Waterloo Full time

    **Job Req ID**:1159**Department**:Infrastructure OperationsSupervisor, ITS Infrastructure **Job Number**:1159**Job Type**: Full-Time - **Temp Contract Length**: **Location**: 150 Frederick St - Regional Admin Headquarters - **Job Category**: Information Technology - **Number of Positions**:1 - **Department**: Infrastructure Operations - **Division**:...


  • Kitchener, Ontario, Canada Belief Tech Development Full time

    Job DescriptionWe are seeking a highly skilled Database Analyst to join our team at Belief Tech Development. This role will involve collecting data to identify areas for improvement within our organization's IT infrastructure.The ideal candidate will have experience in developing and implementing strategic blueprints for database deployment, as well as...


  • Kitchener, Canada City of Kitchener Full time

    **Water Resources Analyst** **Competition Number** 2024-438 **Job Code** 1269 **Posting Date** November 5, 2024 **Closing Date** November 25, 2024 (at 6:00pm) **Job Status** Permanent Full-Time The **City of Kitchener** is a vibrant and dynamic city of approximately 270,000, in the heart of southwestern Ontario. As the largest municipality in...


  • Kitchener, Ontario, Canada Belief Tech Development Full time

    Job DescriptionAt Belief Tech Development, we are seeking a skilled Data Analyst and Database Strategist to join our team. This role involves collecting data to identify areas for improvement within our IT infrastructure, developing and implementing a strategic blueprint for deploying databases, and operating database management systems to analyze data.About...


  • Kitchener, Canada WSP Full time

    **The Opportunity**: WSP is currently seeking a Measurement and Verification Analyst to support Measurement and Verification (M&V) services nationwide and work with the existing team of analysts and project associates involved in M&V works. It includes the responsibility and authority to direct various parts of M&V process and service offering aligned with...


  • Kitchener, Canada City of Kitchener Full time

    **Investment and Treasury Analyst** **(**Temporary Full Time for approximately **12** months**)** **Competition Number** 2024-471 **Job Code** 1295 **Posting Date** October 29, 2024 **Closing Date** November 12, 2024 (at 6:00pm) **Job Status** Temporary Full-Time The **City of Kitchener** is a vibrant and dynamic city of approximately 292,000, in...

  • Database Specialist

    1 month ago


    Kitchener, Ontario, Canada Belief Tech Development Full time

    Job DescriptionWe are seeking a highly skilled Database Analyst to join our team at Belief Tech Development. As a key member of our IT department, you will play a crucial role in analyzing and improving our organization's IT infrastructure.Key ResponsibilitiesCollect and analyze data to identify areas for improvement within our IT infrastructureDevelop and...

  • Database Specialist

    1 month ago


    Kitchener, Ontario, Canada Belief Tech Development Full time

    Job DescriptionWe are seeking a highly skilled Database Analyst to join our team at Belief Tech Development. As a key member of our IT department, you will play a crucial role in analyzing and improving our organization's IT infrastructure.Key ResponsibilitiesCollect and analyze data to identify areas for improvement within our IT infrastructureDevelop and...

  • Financial Analyst

    5 months ago


    Kitchener, Canada Region of Waterloo Full time

    **Job Req ID**:1153**Department**:Infrastructure FinancingFinancial Analyst (Development Charges and Asset Management) **Job Number**:1153**Job Type**: Full-Time - **Temp Contract Length**: **Location**: 150 Frederick St - Regional Admin Headquarters - **Job Category**: Financial - **Number of Positions**:1 - **Department**: Infrastructure Financing -...

  • Network Analyst

    2 weeks ago


    Kitchener, Canada Region of Waterloo Full time

    Network Analyst **Job Number**:1926 **Job Type**: Temporary Full-Time **Temp Contract Length**: 15 months **Location**: 150 Frederick St - Regional Admin Headquarters **Job Category**: Information Technology **Number of Positions**:1 **Department**: Infrastructure Operations **Division**: Corporate Services **Hours of Work**: 35 **Union**: CUPE...

  • Database Specialist

    4 weeks ago


    Kitchener, Ontario, Canada Belief Tech Development Full time

    Job DescriptionWe are seeking a highly skilled Database Analyst to join our team at Belief Tech Development. As a key member of our IT department, you will be responsible for collecting and analyzing data to identify areas for improvement within our organization's IT infrastructure.Key ResponsibilitiesCollect and analyze data to identify trends and areas for...

  • Database Specialist

    4 weeks ago


    Kitchener, Ontario, Canada Belief Tech Development Full time

    Job DescriptionWe are seeking a highly skilled Database Analyst to join our team at Belief Tech Development. As a key member of our IT department, you will be responsible for collecting and analyzing data to identify areas for improvement within our organization's IT infrastructure.Key ResponsibilitiesCollect and analyze data to identify trends and areas for...