Coordinator, Administration

3 weeks ago

Burlington, Canada College of Immigration and Citizenship Consultants Full time

**_Pour la version française, faites défiler vers le bas_**

**About the College of Immigration and Citizenship Consultants (the College)**

The College is the authority mandated by the Government of Canada to regulate the practice of Regulated Canadian Immigration Consultants (RCICs) and Regulated International Student Immigration Advisors (RISIAs). Its role, authority and powers are established in the College of Immigration and Citizenship Consultants Act (Canada). The College sets and enforces the licensing, education and ethical standards of the profession in the public interest.

**Industry**

Self-Regulatory Organization (SRO)

**Position**

**JOB TITLE**: Coordinator, Administration

**Department**: Professional Conduct

**Reports to**: Director, Professional Conduct

**Language Requiremen**t: English

**Location**: Canada

**Classification**: Full-time

**Why join us?**

**How will this role support our team?**

The Coordinator, Administration provides administrative support to the Director and the Department to support day-to-day operations. The role works to coordinate all administrative operations including liaising with departments across the College to ensure effective operational processes.

**Responsibilities Include (but are not limited to)**
- Provide administrative support to the Director and Department (e.g., summarize and plan action items from meetings, inform and seek input from staff on changes within departments, prepare draft reports, proof-read final reports).
- Analyze workflow processes and compliance with procedures to recommend opportunities to enhance effectiveness. Develop or revise workflow procedures and reports and provide training to team members.
- Support Director in the approval and tracking of invoices, purchase order and budget reconciliation, and other miscellaneous requests.
- Respond to inquiries unrelated to specific complaints about licensees and forward to the appropriate person for response/action.
- Liaise with other departments to facilitate sharing of information (e.g., plan and set agendas for inter-departmental meetings and identify needs for sharing information relating to cases, procedures and reports).
- Maintain databases and records. Support the Director to compile and update data (KPIs and analytics) required to report on the Department’s operations.

**This role will support our team by providing**
- Time management and prioritization skills to manage conflicting demands and commitments
- Organizational skills and attention to detail to keep track of administrative processes for the Department and ensure accuracy and completeness of documentation
- Flexibility to work in a fast-paced changing environment as a collaborative team player who demonstrates initiative
- Interpersonal and stakeholder relationship management skills to represent the College as the first point of contact and respond to general inquiries from internal and external stakeholders
- Written and verbal communication skills to prepare a variety of written documentation (e.g., reports, presentations) for other departments and external stakeholders such as the federal immigration department (IRCC) and CBSA officers and serve as the first point of contact for the Department
- Political acuity to understand and manage sensitive issues and communications

**Required Education and Experience**
- College Diploma in a related field
- 5-7 years of administrative experience
- Knowledge of office administration including reconciliation of expense reports, meeting coordination, and creating professional communications
- Knowledge of office/administrative software, databases and learning management systems

**What We Offer**
- The College hires and onboards 100% remotely
- The opportunity to protect the public interest within the immigration and citizenship sector
- A culture of transparency, where team members are involved in important conversations
- Full health benefits from day one for you and your family
- Access to the Employee and Family Assistance program
- RRSP match

**How to Apply**

Click here to upload your resume and brief cover letter indicating why you feel you are fit for this role.

While we thank all applicants for their interest, only those identified for further consideration will be contacted.

**À propos du Collège des consultants en immigration et en citoyenneté (le Collège)**

**Secteur**

Organisme d’autoréglementation (OAR)

**Poste**

**TITRE DE POSTE**:Coordonnateur.trice, administration**

Service : Conduite professionnelle

Supérieur immédiat : Directeur, Conduite professionnelle

Exigences linguistiques : Anglais

Lieu : Canada

Classification : Temps plein

**Pourquoi vous joindre à nous?**

**De quelle façon ce rôle soutiendra-t-il notre équipe?**

Le coordonnateur ou la coordonnatrice, administration, fournit du soutien administratif au directeur et au service afin d’appuyer leurs activités au quotidien. Le titulaire du poste a pour tâche

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