HR Systems and Business Analyst

3 weeks ago


Vancouver, Canada Providence Health Care Full time

REQ:
PHC23-138992
- Work Area:
Remote/1190 Hornby
- Base Site:
Hornby Street
- City:
Vancouver
- Status:
Casual
- FTE:
0.00
- Job Category:
Management/Non Union
- Post date:
Jan 28, 2023
- Category:
Corporate
- Hours:
0800-1600
- As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.- PHC is committed to the process of Truth and Reconciliation with Indigenous Peoples in B.C. and to our Mission-driven work of furthering
- _PHC’s Declaration of Commitment to Cultural Safety and Humility_ signed in 2017 in partnership with the First Nations Health Authority.

**Join our Team**

Reporting to the Manager, Workforce Planning and HR Data Analytics, the HR Systems and Business Analyst is responsible for analyzing Human Resource data to identify trends and opportunities for improvements. In this position you will exercise your strong working knowledge of Human Resource operational procedures as well as your expertise in quality management, lean, and data processing. The Analyst works with all levels of HR staff in assessing needs for various business functions. Assists HR Leaders and staff in identifying and analyzing options and recommends business process enhancements. Assists team members in identifying and developing reports that are needed by the department and users of HR information. Leads and facilitates the rolling out and testing of new systems and upgrades and coordinates implementation with team members. Works with Leaders and other HR Systems & Reporting staff to develop training plans and training documents, process design and best practice for systems users. Ensures integrity of HR Systems data and facilitates accurate reporting by developing and implementing data auditing systems/processes and conducting audits on system data. Develops, designs and prepares reports and analyses and presentations. Represents team in internal and external meetings and committees.

**Qualifications & Skills**
Degree in Information Technology, Human Resources, Business Administration or related field plus three (3) to five (5) years’ related experience in data analysis and data quality management, including the use of querying tools (e.g. SQL, PeopleSoft, Access, Excel) to access relational databases, and analysis tools (e.g. Tableau, SSRS, SPSS, Python, R), or an equivalent combination of education, training and experience.

**Responsibilities**
- Leads the Data Steward Committee and works with HR staff/Data Stewards in gathering information and assessing needs for various business functions within the department by identifying and analyzing options and recommends business process enhancements.
- Facilitation of working group/working team meetings (e.g., Sprint Meetings) and assists team in translating this information into work requests for applicable technical teams including work flow and process documentation. Prioritizes projects and workload based on urgency and impact to the organization.
- Assists users with issues related to the use of HR systems by troubleshooting issues, identifying options, tracking and documenting issues, and working with users and technical staff towards resolution of issues. Follows up on outstanding work orders.
- Works with Leader, Data Stewards and other HR Systems & Reporting staff to develop training plans and training documents for systems users.
- Guides HR staff in the use of queries to select and compile information from the HR systems as needed. Works with HR staff to refine information needs and relays information to HRIS Shared Services and other relevant personnel to enable the development of applicable queries and reports. Designs and develops complex reports as needed.
- Provides process review, consultation and determines needs including building and developing reports, analyses, and recommendations to Leader as required to assist decision-making processes. Ensures accuracy and relevance of data reported. Presents report findings and solutions when necessary.
- Understands use and significance of data for each user and acts as the bridge between technology and consultation to ensure the user is getting what is required. Leads the rolling out and testing of new systems and upgrades. Drafts communications for approval by Leader.
- Observes use of systems during implementation phases of new systems or upgrades. Monitors go-live, troubleshoots any system implications from implementation.
- Ensures integrity of HR Systems data by developing and implementing data auditing systems/tools/processes. Creates and builds queries designs reports and develops audits to minimize errors. Performs and/or coordinates random and scheduled audits on system data.
- Reviews trends in data errors, provides recommendations and develops best practice to red



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