Senior Business Analyst

Fastloop is a Vancouver-based professional services organisation that fuses business strategy with technology implementations. We have a deep passion for helping businesses build for the future and this comes to life based on our adoption of leading technologies and best-in class business expertise within our three core pillars of excellence: Big Data, Cloud Technology and Advanced Analytics.

We are not your typical consultants. We are business operators and technology experts who understand how businesses work from the inside.

Fastloopers are problem solvers and like to roll up their sleeves and get in the trenches with our customers. We genuinely enjoy helping organisations make sense of their data and their infrastructure, so they can realise new competitive advantages and accelerate their digital transformation journeys.

As a Senior Business Analyst at Fastloop, you will play a critical role in understanding client business objectives and processes, while eliciting, conceptualising, analysing, and documenting requirements; and how they translate into functional & technical requirements for both, business and data analytics specifications to meet the needs of the client and their business strategy.

You will have a sense of ownership for customers, projects and technical solutions (platforms, systems, infrastructure, etc.), balance business opportunities, strategies and analytics to efficiently meet project, business and customer goals and continue to drive customer satisfaction.

The Analyst’s responsibilities at Fastloop involve developing new business and data strategies and models, communicating to management on how these strategies and models will enhance business efficiency, and creating reports on the performance of the business. You should also be able to utilise these reports to identify business areas in need of improvement.

You will play a pivotal role in translating complex data into actionable insights. Your responsibilities will include designing, building, and maintaining comprehensive reports and interactive dashboards using advanced BI tools like Looker, Power BI, and Tableau. You will collaborate closely with cross-functional teams to understand their analytical needs, ensuring that the solutions you develop drive informed decision-making and strategic planning across the organization. Your expertise in data visualization and analytics will be instrumental in simplifying complex data sets for a wide range of stakeholders, empowering them with the information needed to achieve operational excellence and business objectives.

You may also be required to support the facilitation and implementation of change management and data adoption initiatives as well as conceptual and technical training as part of the project delivery cycle for clients as needed.

Additional responsibilities may vary based on client and project requirements, as well as internal growth and development requirements within Fastloop.

A preference will go to candidates who have worked in technical, data-related roles.

This is a Hybrid role that is in the Greater Vancouver Area.

• Understand business strategy, objectives and processes that will be enabled and/or enhanced by an analytics solution
• Meet with requirements stakeholders (decision makers, systems owners, and/or end users) to elicit, analyze and document functional and non-functional requirements
• Create BA design documents related to projects and understanding how the design will be used in the development process; including requirements documents, current and future state process flows, entity-relationship diagrams (ERDs), data flow diagrams, source-to-target mappings and/or other documents based on the need of the project
• Retrieve and analyze data across SQL servers, Data Warehouses, Data Lakes, Excel/CSV, and other data management systems
• Conduct data analysis to validate business processes and guide requirements accordingly
• Proactively identify and address impacted business processes and/or operational activities by engaging the necessary stakeholders
• Ability to conduct brainstorming, whiteboarding, use-case prioritization & requirements gathering workshops with client stakeholders
• Act as a liaison between business, development and data teams.
• Translate the requirements into functional specs that can be leveraged by developers and QA team members for their respective deliverables
• Provide an articulation of value proposition, business value add & benefits of the proposed approach / solution
• Collaborate with Data Analysts, Data Engineers and Data Scientists to conceptualize and develop new applications, reports and dashboards.
• Lead walkthrough meetings and provide regular updates on project status, including raising risks, issues and impediments in a timely manner
• Respond proactively to both business and project issues; take ownership of risks, issues and impediments as appropriate to resolve them in a timely manner
• Manage relationships with project stakeholders – both business and technology; be the trusted advisor,
• Support change management activities during deployment and conduct internal training sessions to assist in the transition of new systems and processes.
• Research & explore best in class tools and technologies that will continue to benefit Business Analytics and drive Fastloop forward.
• Develop solutions recommendations in the areas of cloud, marketing, loyalty, ecommerce, & analytics,
• Assist in training and mentoring of junior employees interested in growing within this area of expertise.
• Additional responsibilities may vary based on the client and project requirements.

• 5+ years of experience in a business or solution analyst role;
• 5+ years of experience in solution planning and/or technology enabled business transformation, planning, evaluation and adoption;
• 5+ years of experience in consulting with experience in external client-facing projects, business analysis, and diverse industries exposure
• 5+ years of experience in managing senior stakeholders
• Demonstrated aptitude for analytical, quantitative, and qualitative problem-solving skills
• Excellent communication skills, especially around breaking down complex ideas and solutions into digestible and relevant points for a diverse set of clients and colleagues
• Excellent presentation and facilitation skills, with strong attention to detail;
• Demonstrated experience and interest in the topics of data, cloud, or advanced analytics for business enablement.
• Structured problem-solving skills and logical thinking, as well as ability to develop and present new ideas and conceptualize new approaches and solutions
• Able to work in highly flexible, fast paced environment; and,
• Passion for technology, business, customer experience, innovation, and digital solutions.
• Hands-on experience with business intelligence platform such as Looker, Power BI, Tableau and basic analytical programming and querying skills e.g. SQL, Python, R.
• Previously demonstrated ability to drive change within a business (e.g. Internal innovation projects, consulting projects)

• Experience with Training and Adoption Practices
• Experience with Google Cloud, Azure, or Amazon Web Services
• Experience in Data Governance initiatives
• Completed Undergraduate degree in a related field; and any recognized professional certifications would be an asset;