Call Centre Agent
5 months ago
Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
- or equivalent experience
**Work setting**:
- Business sector
**Tasks**:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
**Computer and technology knowledge**:
- Database software
- Internet
**Sales experience**:
- Call centre
**Work conditions and physical capabilities**:
- Attention to detail
- Repetitive tasks
- Work under pressure
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Financial benefits**:
- Bonus
**Long term benefits**:
- Group insurance benefits
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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