Call Centre Lead

**A day in the life as a Call Center Lead**: You would be a part of a dynamic and diverse team collaborating closely with various internal departments to provide excellent and efficient member service by: Lead and manage a team of call center representatives. Provide guidance, coaching, and mentorship to team members. Monitor team performance to ensure...

**Summary**: Reporting to the Call Centre Supervisor, the Call Centre Lead is responsible for assisting in the day-to-day operations of the inbound Call Centre. This position is responsible for providing exceptional customer service to external and internal customers and providing coaching and development of team members for maximum performance and customer...

**Summary**: Reporting to the Call Centre Supervisor, the Call Centre Lead is responsible for assisting in the day-to-day operations of the inbound Call Centre. This position is responsible for providing exceptional customer service to external and internal customers and providing coaching and development of team members for maximum performance and customer...

**Summary**: Reporting to the Call Centre Supervisor, the Call Centre Lead is responsible for assisting in the day-to-day operations of the inbound Call Centre. This position is responsible for providing exceptional customer service to external and internal customers and providing coaching and development of team members for maximum performance and customer...

**Summary**: Reporting to the Call Centre Supervisor, the Call Centre Lead is responsible for assisting in the day-to-day operations of the inbound Call Centre. This position is responsible for providing exceptional customer service to external and internal customers and providing coaching and development of team members for maximum performance and customer...

ABOUT ELLEMENT Ellement Consulting Group LP (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and governments for programs based in Canada since 1996. Our...

**Bilingual Call Centre Representative**: **ABOUT ELLEMENT** Ellement Consulting Group (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and governments...

**Requisition ID**: 366218 **Position Number**: 20048064 **Posting End Date**: September 11, 2024 **City**: Winnipeg **Employer**: Shared Health **Site**:Health Sciences Centre **Department / Unit**: Adult ER **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start Date**: 09/26/2024 **FTE**:1.00 **Anticipated Shift**: Days **Work...

Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Business sector **Tasks**: - Access and process information - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Explain the type and cost of services...

Overview: Join our team as a Call Center Representative and be part of a dynamic and customer-focused environment. We are seeking individuals who are passionate about providing exceptional service over the phone. Duties: - Handle inbound and outbound calls in a professional and courteous manner - Assist customers with inquiries, orders, and issue resolution...

Education: - Expérience: **Education**: - Secondary (high) school graduation certificate - or equivalent experience **Work setting**: - Business sector **Tasks**: - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Explain the type and cost of services offered - Obtain and examine all relevant...

Education: - Expérience: **Education**: - Secondary (high) school graduation certificate - or equivalent experience **Work setting**: - Business sector **Tasks**: - Answer written and oral inquiries - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Explain the type and cost of services offered - Obtain...

Work Term: Temporary - Work Language: English - Hours: 2 to 8 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Recreational or cultural centre **Tasks**: - Demonstrate and instruct athletic, fitness or sports activities and techniques - Instruct groups and individuals...

Work Term: Temporary - Work Language: English - Hours: 2 to 8 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Recreational or cultural centre **Tasks**: - Demonstrate and instruct athletic, fitness or sports activities and techniques - Instruct groups and individuals...

Work Term: Temporary - Work Language: English - Hours: 2 to 8 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Recreational or cultural centre **Tasks**: - Demonstrate and instruct athletic, fitness or sports activities and techniques - Instruct groups and individuals...

Education: Secondary (high) school graduation certificateExperience: 2 years to less than 3 years or equivalent experienceWork settingBusiness sectorTasksAnswer written and oral inquiriesAddress customers' complaints or concernsAnswer inquiries and provide information to customersExplain the type and cost of services offeredObtain and examine all relevant...

Education: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceWork settingBusiness sectorTasksAnswer written and oral inquiriesAddress customers' complaints or concernsAnswer inquiries and provide information to customersExplain the type and cost of services offeredObtain and examine all relevant information to...

**Responsibilities**: Receiving inbound calls to book Taxicabs and assisting customers over the phone as needed. Helping customers in Lost & Found Data entry and customer accounts/data maintenance as needed. **Requirements**: Previous Call centre experience Professional phone etiquette Excellent English communication skills Previous customer service...

**Responsibilities**: Receiving inbound calls to book Taxicabs and assisting customers over the phone as needed. Helping customers in Lost & Found Data entry and customer accounts/data maintenance as needed. **Requirements**: Previous Call centre experience Professional phone etiquette Excellent English communication skills Previous customer service...

We are looking for an experienced Technical Operations Centre Lead to join our Technology Services Department within our Winnipeg head office located at 140 Otter Street. As Technical Operations Centre Lead, you will play a key role in ensuring optimal performance and productivity of Pollard Banknote’s IT Infrastructure and Services. You will oversee the...