Call Centre Representative

6 months ago


Winnipeg, Canada CLC Student Loan Services Full time

Overview: Join our team as a Call Center Representative and be part of a dynamic and customer-focused environment. We are seeking individuals who are passionate about providing exceptional service over the phone. Duties: - Handle inbound and outbound calls in a professional and courteous manner - Assist customers with inquiries, orders, and issue resolution - Utilize communication skills to effectively convey information - Perform data entry tasks accurately and efficiently - Identify opportunities for upselling products or services - Maintain customer records and update information as needed Qualifications: - Proficiency in English; fluency in Spanish is a plus - Strong sales acumen with the ability to analyze customer needs - Excellent phone etiquette and communication skills - Multilingual capabilities are advantageous - Experience in data entry is preferred - Ability to work in a fast-paced environment while maintaining accuracy Join our team today and embark on a rewarding career as a Call Center Representative.

**Job Types**: Full-time, Part-time

Pay: $22.00-$24.00 per hour

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



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