Account Manager

4 weeks ago


Surrey, Canada Raven Supply LTD Full time

Raven Supply is seeking a motivated professional to join our team as an Account Manager.

Building a successful business by putting the H in HVAC, our team is proving heating industry expertise with rapid responses. The Account Manager is responsible for developing strong client relationships, servicing assigned accounts and increasing client retention through a high level of customer service.

Accountabilities:

- Assist in developement of long and short term goals
- Assist in developement and implementation of KPI's
- Performance management of direct reports
- Provide conflict resolution to team members
- Positively represent Raven Supply to customers and suppliers
- Research products for customers, provide recommendations from Ravens exclusive product lines
- Provide customers with quotations
- Timely follow up on bids
- Ensure Inside Sales Team meets or exceeds service expectations of customers
- Promptly respond to customers concerns or disputes
- Provide monthly sales projections
- Provide weekly/monthly status report on large jobs
- Provide sales call reports
- Provide statistical information on customers and product lines
- Improving Raven Supply's internal processes

The position is primarily in office, travel to customers offices and sites will be required. Raven Supply has customers across BC & the Yukon.

The position is Salary and Comission, with full health and dental benefits. Some other benefits include:

- Raven Fit for Life Fund - $500 annually towards health and wellness related programs or equipment.
- Participation in non-profit initiatives locally & globally
- Raven Giving Fund - $250 annually donated to a local non profit of your choice
- Training, in house and at manufacturers facilities across North America

At Raven Supply, we have a passion for our business, our customers and our team. If this position aligns with your values and you are looking for a career where you can grow to your true potential, we want to hear from you

**Salary**: $65,000.00-$75,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Paid time off
- Profit sharing
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Surrey, BC: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Expected start date: 2023-03-15


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