Intermediate Representative, Accident Benefits

3 weeks ago

Toronto, Canada Definity Financial Corporation Full time

Job ID : 6825
Category : Claims
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Toronto, Canada

Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

Reporting to the Team Leader, Accident Benefit Claims, you are accountable for investigating, evaluating and settling Accident Benefit claims

**What can you expect in this role?**
- Report to the Team Leader, Accident Benefit Claims, while investigating, evaluating and settling accident benefit claims in accordance with the Insurance Act
- Securing details of claims by corresponding with claimants and/or representatives
- Processing income replacement, non-earner, and attendant care claims
- Reserving files appropriately after assessing claim
- Maintaining detailed file records on an electronic claims system
- Processing payments after confirming benefits, eligibility and reserves
- Coordinating the most effective course of action for claims
- Confirming collateral benefits
- Responding to claimant correspondence and accident benefit forms in accordance with the applicable legislation
- Reviewing and approving, when appropriate, treatment plans for claimant rehabilitation
- Arranging insurer examinations to determine benefits eligibility
- Preparing referral packages and obtaining the necessary medical information for insurer examinations
- Responding to assessment recommendations
- Other duties as assigned

**What do you bring to the role?**
- University degree, college diploma in related field or the CIP designation
- Minimum 2-3 years of claims handling experience
- Proficient in MS Word and Excel
- Professional, friendly and courteous in all interactions, whether with customers or co-workers
- Able to perform well in a busy operation and remain calm under pressure
- Team player adaptable to a changing environment
- Strong written and verbal communication skills

**Go ahead and expect a lot — you deserve it, and we’ve got it**:

- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services

**Background checks**
This role requires successful clearance of a background check (including criminal checks and leadership references).

LI-Hybrid

  • Accident Benefits Representative

    4 weeks ago

    Toronto, Canada Wawanesa Insurance Full time

    **Date**:Jul 1, 2023 **Location**: Toronto, ON, CA, M2P-2B7 Ontario, CA **Company**:Wawanesa Insurance **Job ID**:6693 **Working Business Language**: English **We’re proud to give our employees the flexibility to choose how and where they want to work. In this role, you can decide whether your preference is to work from home (remote), work from the...

  • Intermediate Adjuster

    4 days ago

    Toronto, Canada Saskatchewan Government Insurance Full time

    Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day. Out-of-Scope Business Unit: Ontario Claims Work Location: Toronto West or East Office. This role is eligible for...

  • Claims Representative I

    2 weeks ago

    Toronto, Canada The Co-operators Full time

    **Position Overview**: **Company**:CGIC **Number of Positions**: 1 **Language**: Bilingualism in English and French is an asset. **Work Model**:Hybrid **Alternate Title**: n/a **Additional Information**: The work location for this role is flexible to Ontario. **The Opportunity**: We are a leading Canadian financial services co-operative committed to...

  • Claims Representative I, Accident Benefits

    1 week ago

    Toronto, Ontario, Canada Intact Full time

    From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.In return, we'll give you countless opportunities to learn...

  • Claims Representative Ii

    3 weeks ago

    Toronto, Canada The Co-operators Full time

    **Position Overview**: **Company**:CGIC **Number of Positions**: 2 **Language**: Bilingualism in English and French is an asset. **Work Model**:Hybrid **Alternate Title**: n/a **Additional Information**: The work location for this role is flexible within Ontario. There are 2 positions available. **The Opportunity**: We are a leading Canadian financial...

  • Claims Representative Ii

    2 weeks ago

    Toronto, Canada The Co-operators Full time

    **Position Overview**: **Company**:CGIC **Number of Positions**: 2 **Language**: Bilingualism in English and French is an asset. **Work Model**:Hybrid **Alternate Title**: n/a **Additional Information**: The work location for this role is flexible within Ontario. There are 2 positions available. **The Opportunity**: We are a leading Canadian financial...

  • Adjuster (Accident Benefit)

    4 weeks ago

    Toronto, Canada Saskatchewan Government Insurance Full time

    Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day. Out-of-Scope Work Location: This role is eligible for hybrid - this means you’ll have the flexibility of working...

  • Adjuster (Accident Benefit)

    5 days ago

    Toronto, Canada Saskatchewan Government Insurance Full time

    Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day. Out-of-Scope Permanent, Full time Location: This position can be in any one of our Toronto Offices (Toronto West or...

  • Adjuster (Accident Benefit)

    1 week ago

    Toronto, Ontario, Canada Saskatchewan Government Insurance Full time

    Do you value integrity and innovation? How about passion and caring? Great Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.Out-of-ScopeWork Location: This role is eligible for hybrid - this means you'll have the flexibility of working from...

  • Adjuster (Accident Benefit)

    3 days ago

    Toronto, Canada SGI Full time

    Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.Out-of-Scope Permanent, Full time Location: This position can be in any one of our Toronto Offices (Toronto...

  • Dispute Management Team

    4 weeks ago

    Toronto, Canada Intact Financial Corporation Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You...

  • Claims Representative III

    2 weeks ago

    Toronto, Canada Intact Financial Corporation Full time

    JOB DESCRIPTION Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is...

  • Accident Benefits Paralegal

    2 weeks ago

    Toronto, Canada Noohi Law Full time

    **We are** a personal Injury law firm that is known to get results. We provide a friendly and energetic work environment where you will sharpen your legal skills and rise to the top, learning from a legal team with a solid 20-year experience. - Minimum 1+ years of accident benefits experience including working knowledge of the Statutory Accident Benefits...

  • Adjuster (Accident Benefit)

    2 days ago

    Old Toronto, Canada ISTITUTO MARANGONI Full time

    Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day. Out-of-Scope Permanent, Full time Location: This position can be in any one of our Toronto Offices (Toronto West...

  • Dispute Management Team

    3 weeks ago

    Toronto, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.  Feel empowered to learn and grow while being valued for who you are– here, diversity is a...

  • Legal Assistant

    2 months ago

    Toronto, Canada Cartel Inc. Full time

    Cartel Inc., a progressive agency specializing in legal support services, is currently seeking an Intermediate Legal Assistant with 3-5 years of Accident Benefits experience to join our Clients Downtown dynamic team. Responsibilities encompass a diverse range of tasks, including transcribing dictations, preparing legal documents such as pleadings and...

  • Claims Representative Ii/iii

    3 weeks ago

    Toronto, Canada Intact Full time

    From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals. In return, we’ll give you countless opportunities to...

  • Accident Benefits Clerk or Paralegal

    5 days ago

    Toronto, Canada McLeish Orlando LLP Full time

    **Accident Benefits Clerk or Paralegal** You would be reporting to and taking instructions from Lawyers and Senior Law Clerks. You will be working on more than 200 files with support staff. Among others, you will be responsible for the following tasks: - Managing the day to day handling of accident benefits files from start to finish - Reviewing accident...

  • Legal Assistant

    2 months ago

    Toronto, Canada Cartel Inc. Full time

    Cartel Inc., a progressive agency specializing in legal support services, is currently seeking an Intermediate Legal Assistant with 3-5 years of Accident Benefits experience to join our Clients Downtown dynamic team. Responsibilities encompass a diverse range of tasks, including transcribing dictations, preparing legal documents such as pleadings and...

  • Claims Specialist- Accident Benefits

    2 weeks ago

    Toronto, Ontario, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...