Application Support Analyst

7 days ago

Montréal, Canada SII Technologies GmbH HR-Service Full time

Partenaire technologique des grandes entreprises depuis 1979, le Groupe SII est au cœur de l'économie de l'innovation avec 10 000 collaborateurs, une présence internationale dans 20 pays, et un chiffre d’affaires supérieur à 520 millions de dollars canadiens. SII Canada, installée à Montréal et Toronto, a pour objectif d'apporter des solutions à forte valeur ajoutée à ses partenaires/clients dans les métiers de l'ingénierie et des technologies de l’information. SII Canada c'est surtout de l’agilité, de la technicité et des métiers passionnants qui génèrent expériences et opportunités de carrières._.

**Technical Stack**

UNIX | SQL | PYTHON | JAVA | KIBANA | ELASTICSEARCH | AUTOSYS

**What will be your day-to-day?**

You’ll be part of an IT feature team (Dev and Support) in front of a trading desk. You will work closely with the Dev team to provide the best services to our traders and help avoid or fix major incidents in production. When you open your laptop, you’ll do a morning check to make sure Production is stable before the financial markets open.

Be ready to learn the key Production Support practices and gain financial expertise from experienced professionals.

You will perform the evening check to ensure the Production is stable before Asian markets open.

In addition to your day-to-day, you will get the opportunity to step up and take your technology expertise to the next level by dedicating some time to automation using Elasticsearch/Kibana, Scripting, Bots, Autosys, etc.

**Profile**
***
**SKILLS AND QUALIFICATIONS**:

- We've learned that when our support team understands the technology our products are built with, we provide better support.
- That's why we require our team members to demonstrate a basic level of coding ability.
- To qualify for the role, you must be able to write an SQL query and pass a basic coding game in whatever technology you are familiar with.

**In addition, it is a plus if you have**:

- Bachelor's degree in computer science, engineering, or equivalent job experience.
- Track record of delivering continual improvements & automations.

Languages: English, French
- Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.

Postuler

Desired qualities
- Esprit de synthèse- Adaptabilité- Capacités d'analyse- Bon relationnel- Curiosité- Passion- Qualités rédactionnelles- Satisfaction client**Benefits**:

- Aide à la mobilité- Assurance collective familiale- Congés payés au-delà du minimum légal- Salle de jeux- Réduction salle de sport- Participation aux frais de transport- Primes de cooptation- Télétravail

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