Administrator, Accounts Receivable

2 weeks ago


Ottawa, Canada R.W. Tomlinson Limited Full time

This is a Contract Position until September 6, 2024.

**PRIMARY RESPONSIBILITIES**:

- Manage collection activities (calls and/or written correspondence) utilizing established policies & procedures
- Review and recommend credit worthiness of both existing and new customers
- Assist with delivering invoices to customers if required
- Compile appropriate information to support refunds and adjustments
- Participate in regular AR reviews with team members and report on AR status (AR summary, suspended customers, action item review, etc.)
- Provide professional customer service while trying to resolve client discrepancies/issues
- Responsible for customer account reconciliations (external and related party)
- Accountable for reducing delinquency of customer accounts in a goal-oriented organization
- Enlist the efforts of Sales and Senior Management when necessary to accelerate the collection process
- Must communicate & follow-up effectively with Sales department regarding customer accounts on a timely basis
- Establish and maintain effective and cooperative working relationships with both external and internal customers
- Perform other assigned tasks and duties necessary to support the organization
- Perform deposits and process cash receipts in multiple systems across all divisions
- Contribute to the Accounts Receivable team as necessary to ensure deadlines are met

**WORKING CONDITIONS**:

- Standard office environment
- Additional hours may be required during the month-end, quarter-end or year-end reporting cycles

**EDUCATION AND EXPERIENCE**:

- CCP designation would be an asset but is not required
- 2-4 years of related industry and financial experience with preference given to those with experience working in a mid to large company with a high volume of transactions
- Work requires willingness to sometimes work a flexible schedule
- Strong attention to detail
- Good working knowledge of MS office: Excel, Outlook, etc.
- Strong interpersonal/ communication skills with the ability to work effectively with different levels of the organization



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