Administrative Assistant/customer Service

3 months ago


Kentville, Canada Maclaren Appliance Services & Refrigeration Ltd Full time

MacLaren Appliance Repair & Refrigeration Services Ltd was established in 1980 and is based in Kentville NS. The Annapolis Valley Region.

We primarly service the Annapolis Valley, Southern and Halifax regions of Nova Scotia.

From our humble beginnings of home appliance repair, we are dedicated to expand and evolve our business with the same core valves our customers have expected for over 40 years. Our services now consists of:
HVAC

Refrigeration

Gas/Propane

Commerical Laundry & Kitchen services

The ideal canidate with be responsible for the following, but not limited to:

- Coordinate and schedule service technicians.
- Follow up with technicians, ensure service calls are completed, invoices are processed and payments applied.
- Provide excellent customer service by promply responding to inquiries and resolving issues.
- Willing to learn field service management software.
- Proficiency in computer use.
- Familiarity with basic trade terminology.
- Establish work priorties, strong organizational skills and attention to details
- The ability to work with customers, technicians and suppliers sourcing parts.

Only successful canadiates will be contacted.

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

Application deadline: 2024-10-10



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