Member Services Agent

3 weeks ago


Edmonton, Canada College of Physicians & Surgeons of Alberta Full time

**Typical Duties**
- Respond to incoming inquiries from Albertans, membership, and legal representatives that are pertinent to all Member Services Agent (MSA) functions, which may include more complex issues.
- Report matters requiring review or clarity to Director, Registration, outlining issue and recommended solutions.
- Prepare, test, and review procedures pertinent to work function; participate in cross department projects.
- Process daily, weekly, monthly, ad-hoc, and quarterly reports; liaise with external partners for improvement or resolve issues.
- Verify supporting data and ensure data integrity of MINC numbers into database.
- Update database with changes in contact information, status changes, Professional Corporations, process and modify pre-authorized payments.
- Complete member and Professional Corporations billing annually including issuing receipts, membership cards, and reconciling suspensions and cancellations.
- Issues Certificates of Standing in accordance with established processes.
- Review Articles of Incorporation, issue permits, prepare correspondence, and liaise with legal representatives and registry office to ensure accuracy of documentation for establishment of Professional Corporations.

**For additional role specifics, please see the position profile attachment located at the bottom of this posting.**

**Contract Duration**
- May 1, 2024 to August 31, 2024 (Monday to Friday, 35 hours/week)
- This position will work on-site in CPSA's office located in downtown Edmonton.

**Rate of Pay**
- $25.00/hr plus 4% vacation paid on each cheque
- Bus pass or reimbursement of bus pass or bus tickets will be provided- CPSA acknowledges we are on traditional lands of First Nations and Métis People. Through our work, we strive to respect, honour, and celebrate histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada._



  • Edmonton, Canada YEG FBO Services Full time

    The Shell AeroCentre is looking for one full-time Customer Service Representatives. This position is shift work which could include early mornings (0330 start time), day time shift, and evenings. Shift lengths can vary from 8-10 hrs per day. Weekend and holiday shifts will be required. This position is located at the Edmonton International Airport. The...


  • Edmonton, Alberta, Canada Kyle Houston - Agent for Desjardins Insurance Full time

    Benefits:Bonus based on performanceDental insuranceHealth insurancePaid time offWe are a leading insurance and financial services firm for Desjardins Insurance with two locations in Edmonton. If you are outgoing, motivated, and customer focused, then we look forward to connecting about an exciting career.Responsibilities:Manage an experienced Customer...


  • Edmonton, Canada Christian Credit Union Full time

    Christian Credit Union is a financial services organization that encourages biblical stewardship and offers a comprehensive range of financial services solutions with service and advice from experts. We are principled and benefit our members with low fees and profit sharing while supporting Christian organizations and providing resources to make a difference...


  • Edmonton, Canada Canadian Bar Association - Alberta Branch Full time

    The Canadian Bar Association - Alberta Branch (CBA Alberta) is a non-profit organization, and is the voice of Canada’s legal profession, providing professional development and networking opportunities to law students, judges, academics, and other members of the Alberta bar. The Membership & Communications team develops and executes membership and...


  • Edmonton, Canada Alberta Motor Association Full time

    AMA: **MAKING OTHERS **_happy_** IS WHAT MAKES **_you_** HAPPY.** - Posted: 2023-05-17_ - Closing: When filled_ - Location: Edmonton Kingsway_ These days, it’s kind of a cliché for someone to say that they’re a “people person”. But in your case, it’s totally true! Like the way you know how to make someone feel at home from the minute they meet...


  • Edmonton, Canada Alberta Motor Association Full time

    AMA: **MAKING OTHERS **_happy_** IS WHAT MAKES **_you_** HAPPY.** - Posted: 2023-06-15_ - Closing: When filled_ - Location: Kingsway_ These days, it’s kind of a cliché for someone to say that they’re a “people person”. But in your case, it’s totally true! Like the way you know how to make someone feel at home from the minute they meet you. It’s...

  • Processing Agent

    4 weeks ago


    Edmonton, Canada Alberta Motor Association Full time

    AMA: **_ You’re_** **_PASSIONATE_** ABOUT ADMINISTRATIVE WORK...** **_ Perfect!_** Posted: 2023-08-15 Closing: Until filled Location: Kingsway You’re a multi-tasking dynamoYou’re a stickler for details, love helping others, and are as organized as you are effective. For you, no task is too big or too small, whether it’s corresponding between AMA...

  • Security Agent

    3 days ago


    Edmonton, Canada NAIT (Northern Alberta Institute of Technology) Full time

    NAIT Protective Services is recruiting for one (1) fulltime Security Agent (classified as Building Patrol Officers). The Security Agent will work alongside the Sergeants, Peace Officers, and Communications Officers (Dispatchers) to create a safe and secure environment for the NAIT community. The Security Agent will report to the Peace Officer Sergeant, and...

  • Client Services Agent

    4 weeks ago


    Edmonton, Canada WDDC (Western Drug Distribution Center) Full time

    Customer Services Agent If you are an enthusiastic, self motivated, detail oriented person who enjoys being part of a fast paced team, this job is for you! We are WDDC (Western Drug Distribution Center), a dynamic company with over 130 employees, who distributes products to Veterinarians across Western Canada. We are currently looking for a responsible,...

  • Guest Service Agent

    4 weeks ago


    Edmonton, Canada Ramada by Wyndham Edmonton South Full time

    **Guest Service Agent** **Ramada by Wyndham Edmonton South** **About Us**: At **Ramada by Wyndham Edmonton South**, our commitment goes beyond just providing rooms; it is about creating memorable experiences for every guest. Our dedication to exceptional service is what defines us, and we are seeking individuals who share our passion. If you are a dynamic,...

  • Warehouse Agent

    24 hours ago


    Edmonton, Canada Executive Flight Centre Group Ltd Full time

    Position Title: Warehouse Agent, Full-Time (Edmonton) Executive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and...


  • Edmonton, Alberta, Canada Sodexo Canada Ltd Full time

    Position: Guest Services Agent - Front DeskUnit: Mt. MilliganPoint of Hire Location: Prince George (bussing to/from site from PG)Rotation: 28 days on / 14 days off (10 hour shifts) Wage: $19.67 per hourHiring Point: Prince GeorgeThe Guest Service Agent is responsible for ensuring guests at the Lodge have a satisfying stay. The general responsibilities of the...


  • Edmonton, Canada Ellement Consulting Group Full time

    **ABOUT ELLEMENT** Ellement Consulting Group Limited Partnership (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and governments for programs based in...

  • Guest Service Agent

    4 weeks ago


    Edmonton, Canada Sawridge Inn & Conference Centre Full time

    The key responsibilities of the Guest Services Agent position are: - Checking in/out guests in a friendly and timely manner - Registering all arriving guests while adhering to the company policies and ensuring guest satisfaction - Assisting guests at arrival and departure as well as during their stay - Answering phones - Transmitting & receiving messages...

  • Surface Land Agent

    4 weeks ago


    Edmonton, Canada Scott Land & Lease Full time

    August 2023 **Exciting Surface Land Opportunity in Alberta!** Are you an enthusiastic, motivated land agent who wishes to advance their career in Surface Land? If so, Scott Land & Lease has immediate openings for several Surface Land Agents in Alberta. This is truly a great surface land opportunity! **We are looking for**: Surface Land Agent, (3+ years’...

  • Client Service Agent

    4 weeks ago


    Edmonton, Canada WDDC (Western Drug Distribution Center) Full time

    **Client Services Agent** If you are an enthusiastic, self motivated, detail oriented person who enjoys being part of a fast paced team, this job is for you! We are WDDC (Western Drug Distribution Center), a dynamic company with over 130 employees, who distributes products to Veterinarians across Western Canada. We are currently looking for a responsible,...


  • Edmonton, Canada Canadian National Railway Full time

    At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...

  • Guest Services Agent

    4 weeks ago


    Edmonton, Canada Nova Hotels Full time

    We are looking for a full-time Guest Service Agent to add to our team. This position is located at the Edmonton Inn & Conference Centre located at 11834 Kingsway Avenue, Edmonton, AB **PRIMARY FUNCTIONS** Reporting to the Front Office Manager, the main duty of the Guest Service Agent is to ensure the satisfaction of all hotel guests by providing...


  • Edmonton, Canada Royal Glenora Club Full time

    **Responsibilities**: - Supervise a team of customer service representatives and ensure excellent customer service is provided - Set performance goals and objectives for the team and monitor their progress - Handle escalated customer inquiries or complaints and resolve them in a timely manner - Develop and implement customer service policies and...


  • Edmonton, Canada ITREB Full time

    About the Program Economic Planning board has a housing team that aids with obtaining housing in a timely manner for newcomer families. Assist with housing needs of other jamati members. Aid with housing related questions and concerns About the Role Be looking for housing in the rental market for murids, and assisting with housing related questions...