Bilingual Inside Sales Account Manager

4 days ago


Montréal, Canada Staples Canada Full time

: 1257038

**PURPOSE OF JOB**

The Sales Account Manager will focus on Preferred Customers within an assigned base. The position is responsible to drive and cultivate lasting, buying relationships with customers by identifying and creating opportunities and positioning solutions aligned with customer goals, challenges, and initiatives.

**Sales: 80%**
- Strategically leverages marketing material provided to drive Increased AOV, share of wallet and category penetration.
- Meets or exceeds business sales and productivity goals - daily, weekly, monthly.
- Utilizes Product Specialist teams to enhance customer’s experience in key categories.
- Understands buying trends and categories for the industries within the base.
- Assist with product research and sourcing large quantity orders to increase share of wallet.
- Maintain a robust sales pipeline.
- Follow internal guidelines to offer customer level pricing.
- Utilizes various sources including reporting provided to create relevant sales driven calls.
- Understands the sales process and demonstrates the ability to execute
- Responsible to drive and cultivate a lasting buying relationship with customers by leveraging sales model of Connect, Share, Partner.

**Customer Service: 15%**
- Liaison between the customer and internal partners to resolve escalated issues in a timely and effective manner
- Utilize OMS system to understand the customer issues and how to solve them

**Self-development: 5%**
- Participates in team, departmental meetings and feedback sessions
- Works with Team Manager to personally develop sales skills through coaching and sales strategies
- Builds business plan to align personal goals with team and overall business strategy and objectives.
- Shares and utilizes best practices of the business and peers on a regular basis
- Seeks and accepts coaching for improvement

**PHYSICAL DEMANDS / WORKING CONDITIONS**
- Contact Centre

**RECOMMENDED QUALIFICATIONS**

**Knowledge / Skill Requirements**:

- Strong communication skills - verbal and written with an aptitude for building strong customer relationships
- Must have worked in an environment where sales centric goal is present. Ability to produce required results on a day to day basis.
- Strong organizational, time management and decision
- making skills necessary
- Self-motivated to work independently and on a team
- Maintain strong level of customer data integrity and PCI Compliance
- Suggest solutions and innovative ideas to meet client needs
- Ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

**Experience**:

- 2-3 years combined customer service and sales

**Education**:

- High School Diploma

bringyourpassion

**Job** Inside Sales

**Location(s)** Canada

**Other Locations** CA-QC-Montreal, CA-QC-Laval

**Schedule** Full-time

:
:
:
**Employment Statement**

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.



  • Montréal, Canada Staples Full time

    **Bilingual Inside Sales Manager (Hybrid-Montreal based) - 1262830** Staples Promotional Products Hybrid Bilingual (English/French) Inside Sales Manager - Montreal Based Staples is business to business. You’re what binds us together. While you may know Staples as the world’s leading office supply company, Staples Promotional Products - a division of...


  • Montréal, Canada SAS Full time

    : **Nice to meet you!** We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with...


  • Montréal, Canada Waste Management Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. I. Job Summary Supervises the activities of the Market Area's Inside Sales Team and provides a level of...


  • Montréal, Canada CDK Global Full time

    This is a work from home opportunity! As part of the account team you will work closely with the outside account executive to help close more deals, manage the renewal cycle, prepare and conduct business reviews and work closely with implementation and support to ensure customer satisfaction and retention. You will manage the customer relationship through...


  • Montréal, Canada CDK Global Full time

    This is a work from home opportunity! As part of the account team you will work closely with the outside account executive to help close more deals, manage the renewal cycle, prepare and conduct business reviews and work closely with implementation and support to ensure customer satisfaction and retention. You will manage the customer relationship through...


  • Montréal, Canada Staples Full time

    Staples Promotional Products Hybrid Bilingual (English/French) Inside Sales Manager - Montreal Based Staples is business to business. You’re what binds us together. **While you may know Staples as the world’s leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products and...


  • Montréal, Canada Ulbrich Stainless Steels & Special Metals, Inc. Full time

    **Company Description** Diversified Ulbrich is a full line metal service center specializing in Stainless Steel and Aluminum products. As Canada’s premier distributor of metal products, we supply Stainless Steel and Aluminum in Sheet, Bar, Plate, Tubing, Structural Angle, Rolled, and Slit Coil to a wide array of businesses throughout Canada. We also offer...


  • montréal (anjou), Canada Waste Management Canada Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. I. Job SummarySupervises the activities of the Market Area's Inside Sales Team and provides a level of...


  • montréal (anjou), Canada Waste Management Canada Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. I. Job SummarySupervises the activities of the Market Area's Inside Sales Team and provides a level of...


  • Montréal, Canada Bureau en Gros Full time

    : 1252286 **PURPOSE OF JOB** The Sales Account Manager will focus on Preferred Customers within an assigned base. The position is responsible to drive and cultivate lasting, buying relationships with customers by identifying and creating opportunities and positioning solutions aligned with customer goals, challenges, and initiatives. **Sales: 80%** -...


  • Montréal, Canada Christian Duplessis HR Full time

    **Join the team!!** **Market leader** **Excellent work environment** **Great growth opportunity** We are seeking a Bilingual Business Development Manager - Inside Sales for a Global company. This is a full-time position with base salary, benefits and bonus. The salary range is 70-80k base plus uncapped commission, bonus and benefits. The position will...


  • Montréal, Canada Rogers Communications Full time

    At Rogers, the entrepreneurial spirit is part of our DNA. Our Rogers Business teams help foster and grow the Canadian economy by supporting businesses of all sizes. From small to large-scale enterprises, our teams help deliver innovative technology, network services, and a suite of solutions to help them succeed. We offer Canada’s largest and most reliable...

  • Bilingual Inside Sales

    2 months ago


    Montréal, Canada High-Touch Communications Inc. Full time

    Founded in 1982, High-Touch Communications are the proud makers of the HourGlass Time Tracking and Task Management System. HTC is always on the look-out for new talent to keep us on the cutting edge of Web development and design. We are seeking a bilingual (English & French) Inside Sales & Support Representative who excels in a fast-paced, environment. We...


  • Montréal, Canada High-Touch Communications Inc. Full time

    Founded in 1982, High-Touch Communications are the proud makers of the HourGlass Time Tracking and Task Management System. HTC is always on the look-out for new talent to keep us on the cutting edge of Web development and design. We are seeking a bilingual (English & French) Inside Sales & Support Representative who excels in a fast-paced, environment. We...


  • Montréal, Canada Levitt Safety Full time

    If you share a passion for safety and are looking to Build your Career with a company that invests in their employees, we are interested in talking to you! We are proud to have been named a Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to work! Job...


  • Montréal, Canada Challenger Motor Freight Inc. Full time

    **Envision**: From What started out an LTL over the road and intermodal carrier, Fastfrate has grown into a diverse group comprised of 6 companies operating out of 40 terminals and final mile hubs across Canada and into the USA. This evolution allows us to offer Customers a full suite of asset-based transportation including over-the-road, cross border and...


  • Montréal, Canada Challenger Motor Freight Inc. Full time

    **Envision**: From What started out an LTL over the road and intermodal carrier, Fastfrate has grown into a diverse group comprised of 6 companies operating out of 40 terminals and final mile hubs across Canada and into the USA. This evolution allows us to offer Customers a full suite of asset-based transportation including over-the-road, cross border and...


  • Montréal, Canada Challenger Motor Freight Inc. Full time

    **Envision**: From What started out an LTL over the road and intermodal carrier, Fastfrate has grown into a diverse group comprised of 6 companies operating out of 40 terminals and final mile hubs across Canada and into the USA. This evolution allows us to offer Customers a full suite of asset-based transportation including over-the-road, cross border and...


  • Montréal, Canada High-Touch Communications Inc. Full time

    **Dare to Reach for Higher Ground** *** **Founded in 1982, High-Touch Communications are the proud makers of the HourGlass Time Tracking and Task Management System. **HTC is always on the look-out for new talent to keep us on the cutting edge of Web development and design. If you think you have what it takes, fill out our **General **Application**...


  • Montréal, Canada TD SYNNEX Full time

    **Job Summary**: - Achieves revenue and gross profit dollar targets by managing their team customer base from an inside sales standpoint. - Develops profitable customer relationships through efficient order management and effective handling of customer requests - Completes timely requests for information on bids, quotes, technical information and...