Front of House Manager
3 weeks ago
Job Summary:
We are seeking a highly organized and customer-focused Front of House Manager to oversee the daily operations of our establishment. The Front of House Manager will be responsible for ensuring excellent customer service, managing the front desk, supervising staff, and maintaining a positive and welcoming atmosphere for guests.
**Duties**:
- Manage all aspects of the front desk operations, including greeting and assisting guests, answering phone calls, and handling reservations
- Train, supervise, and schedule front of house staff to ensure efficient and effective service
- Monitor inventory levels and order supplies as needed
- Handle customer complaints or concerns in a professional and timely manner
- Collaborate with kitchen staff to ensure smooth communication and coordination between front and back of house
- Implement and enforce health and safety regulations to maintain a clean and safe environment for guests and staff
- Conduct regular performance evaluations for front of house staff
- Coordinate with event planners or organizers for special events or functions
- Stay up-to-date with industry trends and best practices to continuously improve the guest experience
**Skills**:
- Previous experience in the food industry or hospitality field is required
- Strong cash handling skills and ability to manage financial transactions accurately
- Excellent team management and leadership abilities
- Knowledge of hotel operations is a plus
- Proficient in supervising staff and delegating tasks effectively
- Familiarity with kitchen operations is beneficial
- Exceptional customer service skills with the ability to handle difficult situations calmly and professionally
- Experience conducting interviews and hiring front of house staff
- Bartending or food service experience is an asset
We offer competitive pay based on experience.
**Job Types**: Full-time, Permanent
Pay: $50,000.00-$60,000.00 per year
**Benefits**:
- Discounted or free food
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Tips
**Education**:
- Secondary School (preferred)
**Experience**:
- Hospitality: 5 years (required)
**Language**:
- English (preferred)
Licence/Certification:
- Smart Serve (required)
Work Location: In person
-
Front Office Manager
4 weeks ago
Welland, Canada Sense of Hearing Full timeFull-Time FRONT OFFICE MANAGER Sense of Hearing Canada is an independently owned and operated hearing healthcare company that has been in business for over 20 years. With 15 clinics in Ontario and growing, we are committed to providing a broad-range of top-quality hearing healthcare services to the patients we serve, and providing a supportive work...
-
In-house Counsel
3 weeks ago
Welland, Canada Whiting Equipment Canada Inc. Full timeWhiting Equipment seeks an in-house legal counsel with experience in commercial contracting and general legal support. - Drafting, analyzing, and providing advice on a variety of commercial contracts of varying scope and complexity; - Working with internal stakeholders, as well as Whiting Equipment’s customers to negotiate agreements in relation to the...
-
Franchise Hotel
3 weeks ago
Welland, Canada holidayinnexpress Full timeAbout us JBT Hospitality Inc., we are a company that has just started our growth. We are pleased to announce our first hotel within the portfolio, the newly construction Holiday Inn & Suites Welland. Minutes away from Niagara Falls and the amazing Niagara wineries. We are fortunate to be in a spot where our guests while having breakfast can look out into the...
-
Franchise Hotel
4 weeks ago
Welland, Canada Holiday Inn Full time**About Us** JBT Hospitality Inc., we are a company that has just started our growth. We are pleased to announce our first hotel within the portfolio, the newly construction Holiday Inn & Suites Welland. Minutes away from Niagara Falls and the amazing Niagara wineries. We are fortunate to be in a spot where our guests while having breakfast can look out...
-
Franchise Hotel
2 weeks ago
Welland, Canada Holiday Inn Express and Suites Full time_This job posting is for a position at a Hotel owned and operated by, an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees._ **About Us** JBT Hospitality Inc., we are a company that has just started our growth. We are pleased to announce our first hotel...
-
Restaurant Manager
4 weeks ago
Welland, Canada Ye Olde Squire Pub and Grille Full time**We're adding new members to our Squire family! We are searching for a dedicated full-time Restaurant Manager.** Ye Olde Squire is a small, locally owned pub with a team who feels like family and regulars we adore. At the Squire we cook fresh food made from scratch. A mix of weekday, evening and weekend shifts are available and we're closed on most...
-
Welland, Canada Gateway Residential & Community Support Services Full time**Job Summary**: The Housing Support Worker will provide intensive case management under general direction of the Team Lead / Project Coordinator to the high acuity homeless population by utilizing using a trauma-informed care, strengths-based approach in all aspects of therapeutic community living. To provide quality of life and maintain the highest...
-
Welland, Canada Gateway Residential & Community Support Services Full time**Job Summary**: The Relief Housing Support Worker will provide intensive case management under general direction of the Team Lead / Project Coordinator to the high acuity homeless population by utilizing using a trauma-informed care, strengths-based approach in all aspects of therapeutic community living. To provide quality of life and maintain the highest...
-
Dietary Manager/chef
3 weeks ago
Welland, Canada St. Charles Village Full time**Overview** **This position will require 75% of you time cooking and 25% of your time working on administrative functions.** **Duties**: - Manage the daily operations of the kitchen and dining areas - Coordinate and supervise food preparation, ensuring compliance with dietary requirements - Oversee food safety protocols, including proper handling and...
-
Front Desk Agent
4 weeks ago
Welland, Canada Holiday Inn Express Welland Full timeCrown Group of Hotels is currently seeking dynamic team members to join their team at the Holiday Inn Express Welland property. **1.** Demonstrate a positive and proactive attitude and be committed to providing exceptional guest care through use of initiative and empowered decision making. **2.** Check in/check out guests in a friendly and professional...
-
Housing Support Worker
4 days ago
Welland, Canada Gateway Residential & Community Support Services Full time**Collective Agreement Title**: Housing Support Worker **Program**: Ontario Health West **Reports to**: Team Supervisor **Work Hours**: 35 hours (9 am-4:30 pm or 8:30 am-4 pm) **Wage**: $25.09 - $28.46 **Terms**: December 3, 2024 - March 31, 2025 (Pilot project, possibility for contract extension) **About Gateway Residential & Community Support...
-
Front Desk Supervisor
2 weeks ago
Welland, Canada TRAVELODGE WELLND Full timeGreet all guests pleasantly and recognize various guest programs and ensure availability of all services to customers. Administer all payments from guests either at registrations or check out and maintain records of all receipts and manage currency exchange for guests as per requirement. Supervise efficient working of all agents at front desk and assign...
-
Housing Support Worker
2 weeks ago
Welland, Canada Gateway Residential & Community Support Services Full time**Collective Agreement Title**: Housing Support Worker **Program**: Ontario Health West **Reports to**: Team Supervisor **Work Hours**: 35 hours (9 am-4:30 pm or 8:30 am-4 pm) **Wage**: $25.09 - $28.46 **Terms**: December 3, 2024 - March 31, 2025 (Pilot project, possibility for contract extension) **About Gateway Residential & Community Support...
-
Food & Beverage Manager
3 weeks ago
Welland, Canada Cardinal Lakes Golf Club Full timeIn charge of all front of house operations, including scheduling and ordering, coordinating with event convenors, the Chef and the Sales department. Oversee beverage Cart Operations, and Halfway House Operations. **DUTIES AND RESPONSIBILITIES** - Helps establishes the standards for performance for all food and beverage employees - Is aware of annual...
-
Front Desk Associate Part Time
3 weeks ago
Welland, Canada Planet Fitness -Easy Mile Fitness Full time**Who We Are**: At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF family...
-
Front Desk Associate Part Time
4 weeks ago
Welland, Canada Planet Fitness - Easy Mile Fitness Full time**Who We Are**: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF...
-
Property Manager
3 weeks ago
Welland, Canada Niagara Peninsula Homes Full time**Property Manager in Fort Erie** - **Niagara Peninsula Homes (NPH)**_ is a non-profit property management organization based in Welland, Ontario. Guided by a community-based Board of Directors, NPH manages 24 properties across the Niagara Peninsula and Hamilton, totaling 1,446 units. As active members of The Co-operative Housing Federation of Canada, Golden...
-
Property Manager
2 weeks ago
Welland, Canada Niagara Peninsula Homes Full time**Property Manager in Forth Erie** - **Niagara Peninsula Homes (NPH)**_ is a non-profit property management organization based in Welland, Ontario. Guided by a community-based Board of Directors, NPH manages 24 properties across the Niagara Peninsula and Hamilton, totaling 1,446 units. As active members of The Co-operative Housing Federation of Canada,...
-
Administrative Assistant
2 weeks ago
Welland, Canada Elevate Living Full time**Administrative Assistant Job Description** **Position**: Administrative Assistant **Employment Type**: Full Time, salaried **Hours**: Monday - Friday, 9:00 am - 5:00 pm (Some weekends/evenings required) **Location**: Welland, Ontario **About Us** **Elevate Living Inc.: Better Developments. Valued Relationships.** Our community in Niagara needs more...
-
Team Lead
2 weeks ago
Welland, Canada Gateway Residential & Community Support Services Full timeReports to: Program Manager and/or Program Supervisor Work Hours: 35-hour work week, as determined by Program Manager About Gateway Residential & Support Services At Gateway we believe in a community where all are offered respect, dignity, and hope for recovery. We believe in enabling people we support to achieve the highest quality of life possible. The...