Administrative Support Iii

2 weeks ago


Fort McMurray, Canada Alberta Health Services Full time

**Your Opportunity**:
Under the supervision of the Supervisor, Health Information Management, the Switchboard Operator provides services that include operation of the hospital telephone and nurse-call systems, the monitoring of emergency panels in accordance with policies and procedures and General Office duties. Receive, record and direct telephone calls for the Health Centre and answer a broad range of inquiries from the general public, patients, staff, visitors and physicians. Monitor nurse-call systems, emergency panels and door alarms and transmit announcements on the hospital PA system as per established policies and procedures. Page staff and physicians as per established protocol. Maintain and update the ‘on-call’ schedule daily. Maintain and update beeper assignments in the nurse-call system on every shift. Maintain beeper distribution list. Separate client records and interfile utilizing terminal digit system and date order. Collect and distribute physician reports. Generate and print computer reports as required. Maintain a positive public image to patients, visitors, staff and physicians. Training new staff utilizing a buddy system. Maintain confidentiality at all times. Other duties as required. In addition to a competitive rate of pay, AHS currently has a Fort McMurray Allowance in place to an annual maximum of $12,480. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.

**Description**:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: Telecommunications - Health Information Management
- Primary Location: Fort McMurray N Lts HC/Mnt Hlt
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.00
- Posting End Date: 06-JUL-2023
- Employee Class: Casual/Relief
- Date Available: 17-JUL-2023
- Hours per Shift: Varies
- Length of Shift in weeks: Varies
- Shifts per cycle: Varies
- Shift Pattern: Days, Evenings, Nights, Weekends, On Call
- Days Off: Other
- Minimum Salary: $23.53
- Maximum Salary: $28.60
- Vehicle Requirement: Not Applicable

**Required Qualifications**:
Completion of Grade 12 or equivalent.

**Additional Required Qualifications**:
Successful completion of Medical Terminology course (testing required). Typing WPM 45 (testing required).

**Preferred Qualifications**:
Previous switchboard or receptionist experience an asset. Familiarity of Alberta Health Services systems and Programs an asset. Excellent interpersonal communication skills. Ability to work cooperatively and professionally with clients, nursing staff and physicians. Ability to prioritize and organize work in a fast-paced environment with mínimal supervision. Ability to read, write and communicate effectively in the English language. Proven initiative, ability to work with mínimal supervision.



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