Payroll System Analyst

3 days ago


Edmonton, Canada ATB Financial Full time

**Our bottom line is different.**

There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset and our unrelenting thirst for making it possible for fellow Albertans—even the ones who aren’t our clients.

Whatever it is, you won’t find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.

Department: CFO Portfolio (Payroll)

Job Number: REQ5009

Location: Edmonton preferred (this is a hybrid opportunity, consisting of 80% remote, and 20% in-office).

Paygrade: K-OTH

System Job Title: Systems Administrator 6

Positions available: 1

Leader: Trish Westbrook, Director of Payroll & Pension Operations

**Accountabilities**:

- Focuses primarily on the overall performance and health of systems of _moderate to high complexity_ within the following areas:

- _Payroll, Workforce Software _
- The incumbent ensures stability, reliability and full functionality within area of responsibility (Payroll, Time and Attendance):

- Troubleshoot and resolve technical Payroll issues as identified and brought forward by end users.
- Develop and maintain a positive relationship with various stakeholders by providing outstanding customer service between ATB business units, Information Technology, Finance, external vendors.
- Implement solutions including planning and execution of system and user acceptance testing with a focus on Payroll
- Maintenance of Payroll/Time & Attendance to ensure compliance, efficiencies, and to ensure that software is up to date.
- Coordinate testing of tax updates, patches, bundles, upgrades, and new SuccessFactors modules with the partnership of the Payroll team.
- Keeping up to date with Payroll Legislation to ensure compliance on the part of ATB Financial.
- Keeping up to date with changes in the Payroll, ERP, SAP, and SuccessFactors landscape to ensure ATB is aware of the latest changes and trends in the industry and to mitigate issues that may arise with future changes.
- Has in-depth understanding of the end user in all scenarios and can identify business requirements when completing a project or initiative
- Has accountability for identifying and addressing potential risks or areas for improvement.
- Maintains standards and operating procedures.
- Develop and deliver end-user references and pertinent training materials; compile documentation and user manuals related to system set-up and related processes
- Installs, configures and updates systems of _moderate to high complexity_ when required including system refreshes
- Recognizes, troubleshoots and resolves problems proactively and during incidents and is able to pivot on objectives when required.
- Oversees the creation, management and monitoring of the system; completes data loads and mass data updates of high complexity and is able to partner with various stakeholders
- Develop and manage customized reports and dashboards with complex requirements when required
- Supports functional and technical support teams with problem resolution, system modification design and implementation activities of high complexity when required
- _Compensation, Pension, Payroll, Benefits, IT_
- May lead various system findings, enhancements and or initiatives within Payroll and is able to see the big picture and will liaison with HR System Analyst and Deloitte
- Collaborate on innovative solutions
- Requires strong written communication skills to clearly document processes and work undertaken
- Is able to respond to inquiries from other technical individuals and leadership teams and is able to provide clear and accurate information including determining the form of communication depending on the scenario
- For each project or task, the incumbent is able to link it to other systems or projects being completed within the business unit for big picture understanding
- Performs tasks independently or as part of the team and provides exceptional customer service delivery to all stakeholders

**Requirements**:
**What you bring**:

- Bachelor's Degree in related field (Computer Science, IT, Commerce, MIS)
- Incumbents will have applicable SAP or IT certifications where required to complete work on particular systems including continuous up-skilling (e.g system certifications, ongoing coursework within systems)
- A minimum of 3-5 years of experience within SAP, SuccessFactors and proven success to lead Payroll projects and integrations successfully
- Previous experience and technical training in SAP Payroll that allows the incumbent to identify appropriate actions to take


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