Control Desk Operator

5 months ago


Saskatoon, Canada Saskatoon Bowl-Arena Ltd. Full time

**Hunter's Eastview Bowl Requires a Full Time Control Desk Operator**

**Eastview Bowl is currently looking to add a mature customer service representative to our team We are looking for an outgoing, conscientious individual who is a team player.**

This is a Full-Time Position 30-40 hours per week. Shifts may include a mixture of days, evenings and weekends.

**General Job Description**:
To greet, direct, monitor guests, answer questions, resolve problems and perform various control desk operations to ensure everyone has an enjoyable experience. The centre at times can become a fast-paced environment which requires a calm and responsible attitude to maintain the service level we require.

**Some of the duties are but not limited to**:

- Opening and Closing (Cash Management)
- Taking Reservations
- League Organization (Efficiently Record League Payments and Party Bookings.)
- Troubleshooting Lane Malfunctions
- Upselling company products ex. league play, other promotions and our restaurant
- Manage other team members

**Minimum Requirements**:

- Possess good customer relations, friendly outgoing manner, courteous and co-operative attitude, with strong team skills
- Ability to work under pressure with distractions and interruptions

**Salary and Benefits to be determined at time of interview.**

**Salary**: $16.00-$19.00 per hour

Schedule:

- Evening shift
- Weekend availability

Work Location: In person


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