Administrative Assistant

3 weeks ago


Carp, Canada Aspire Academy Ottawa Full time

More specifically, Administrative Assistants at Aspire Academy:

- Serve as the first point of contact for new and existing clients and employees
- Handle incoming and outgoing communication with new and existing clients
- Answer phone calls and direct inquiries to the appropriate staff members
- Coordinate and maintain calendars
- Provide support for attendance and scheduling
- Provide support for onboarding new employees
- Complete a variety of administrative and clerical support functions
- Provide a superior level of customer service
- Provide input on process improvements to facilitate smooth client exchanges and increase efficiencies at the school
- Uphold a high standard of ethical and professional behaviour (i.e. deal with confidential information appropriately, understand boundaries, make ethical decisions, treat clients and colleagues with dignity and respect etc.)
- Appreciate the impact that they have on our clients and employees each day
- Positively contribute to our work culture at Aspire Academy
- Are willing to self-reflect, accept feedback and be vulnerable in an open workplace
- Actively participate in professional development activities

At Aspire Academy, we value employees who are curious, passionate, empathetic, adaptable and honest. When hiring Administrative Assistants, we seek individuals who:

- Have previous experience as an administrative assistant or in a similar role (preferred)
- Have some knowledge of Applied Behaviour Analysis (ABA) (preferred)
- Enjoy customer service and engaging with people from a variety of backgrounds
- Have a strong attention to detail with the ability to organize and prioritize tasks
- Demonstrate interpersonal skills including tact and diplomacy
- Are motivated and willing to learn; are prepared for a learning curve
- Are well-suited to work for a young company (i.e. lots of changes as we grow and develop)
- Are able to work independently with mínimal supervision, as well as on a team
- Have well-developed problem solving and conflict resolution skills
- Can demonstrate the ability to remain calm and non-confrontational under pressure
- Practice self-care (in whatever way that suits them) so that they bring their best self to

work every day

Education and Experience:

- Post-secondary degree required
- Experience with those on the Autism Spectrum or other special needs is an asset

We proudly provide all new employees with ample training, support and encouragement as they start their journey at Aspire Academy.

Pay: $18.00-$24.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (required)

Work Location: In person



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