Level 1 Technical Support

**Position**: Technical Customer Support Level I **Department**:Operations/Support **Reports to**: Operations Lead **Revision Date**: July 21, 2023 **About Us**: L Squared is a SaaS company building the next generation of communication solutions for the modern business that harnesses the power of data, analytics, and a simple user interface to organize,...

**Position**: Technical Customer Support Level I **Department**:Operations/Support **Reports to**: Operations Lead **Revision Date**: July 21, 2023 **About Us**: L Squared is a SaaS company building the next generation of communication solutions for the modern business that harnesses the power of data, analytics, and a simple user interface to organize,...

We are looking for a technical support desk specialist to join our Remote Operations team, to work with customers by phone or onsite to fix their computer problems and make things run right again. This is a challenging technical support job where every day is different and you’ll use industry-leading tools to help businesses eliminate frustrating computer...

**Technical Support Analyst** **Department**:Information Technology **Reporting to**:System Engineer, IT Infrastructure & Operations **Value & Overview of the Role** **Accountabilities** - Configure and install PCs, telephone systems and peripheral devices (such as printers, scanners, mobile/smart phones, IoT) related to desktop infrastructure accordance...

**Who is Connectability? Who do we work with?** Connectability is a rapidly growing Managed IT Services Provider located in central Toronto. We have been delivering industry-leading Managed IT Services, Cybersecurity Services, cloud services, and data backup to clients across the GTA for 26+ years. While a lot has changed in that time, one thing that...

**Company Summary** **Pantos Logistics Canada Inc.** provides top global logistics solutions to over +1,000 clients in services areas of Ocean, Air, E-Commerce, Trucking, Customs Brokerage, Warehousing and Cargo Projects. The company’s expertise includes custom brokerage, storage, and in-bound/out-bound TRANSPORTATION via various modes of transport,...

**Bilingual Helpdesk Agent Tier 1** **Status**:Permanent Full-Time **Location**:Ontario (or Quebec) **Mandatory Requirement**: Professional level French-English bilingualism **Lifemark** began over 20 years ago and is currently in a period of significant expansion. Born and bred in Canada, Lifemark has over 5000 employees and provides services in over 300...

**Responsibilities**: - Develop and implement strategies to ensure the effective delivery of support services to Clients; - Develop, manage and mentor a team of client account managers and collections support staff; - Provide leadership in the development and implementation of policies and procedures related to support services; - Maintain regular...

Epic Safety is a North Vancouver based company that specializes in developing monitored, cloud connected life safety devices for seniors. We are transforming the way seniors connect to their family and help providers in case of an emergency. We're building the most user friendly and advanced devices and platform that brings peace of mind to seniors and their...

**JOB REQUIREMENTS**: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Experience**: - 2 years to less than 3 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides,...

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...

**Position**: Administrative Support-Entry Level Position **Reporting** **to**: Director of Operations **Location**: North York head office **Hours**: Full-Time, Monday-Friday **About Q Medical**: Q Medical is a provider of independent medical assessment services dealing with motor vehicle accidents in Ontario. With medical expertise across every...

**Position**: Administrative Support-Entry Level Position **Reporting** **to**: Director of Operations **Location**: North York head office **Hours**: Part Time (3 days a week) **About Q Medical**: Q Medical is a provider of independent medical assessment services dealing with motor vehicle accidents in Ontario. With medical expertise across every...

Duties: - Provide technical support and troubleshooting for software, hardware, and network issues - Collaborate with team members to resolve complex technical problems - Assist with the setup and maintenance of computer systems and peripherals - Monitor and respond to service tickets in a timely manner using ServiceNow or similar ticketing system - Perform...

Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...

**Area of Responsibility: Technical Writing and Training** - Prepare Operation manuals, Maintenance manuals and User guides for products by researching technical documents, interviewing of technical resources and compiling data into a clear, easy to follow Manual - Prepare product training materials, collate source information from design and development...

Mid-sized retail property management company is looking for an experienced level 1 maintenance assistant | handyperson to join our friendly company. This role works as part of a four-person maintenance team to maintain common areas of the property. - Hands-on maintenance of common areas of building, interior and exterior (minor repairs, painting, power...

**Who are we seeking to join our team?** We are currently seeking a “System Administrator 1” to join our team at the North York head office. You will contribute to the team by performing the following: - Monitor and maintain highly available systems in diverse environment consisting of Bare-metal, VMWare, and Hyper-V and storage appliances such NetApp...

**IT and Database Support Technician** Eitz Chaim Schools is seeking a technologically savvy individual to provide IT and Database support to our campuses. The Support Technician’s responsibilities will include: - Install and configure computer hardware, software, operating systems, printers, projectors - Monitor, maintain, and troubleshoot computer...