IT Support Technician

2 weeks ago

North York, Canada Pantos Logistics Canada Inc. Full time

**Company Summary**

**Pantos Logistics Canada Inc.** provides top global logistics solutions to over +1,000 clients in services areas of Ocean, Air, E-Commerce, Trucking, Customs Brokerage, Warehousing and Cargo Projects. The company’s expertise includes custom brokerage, storage, and in-bound/out-bound TRANSPORTATION via various modes of transport, including Sea Freight, Air Freight, Truck Freight, and Express. We are currently focusing on LG Canada Inc. as a principal customer.

**Responsibilities**
- Diagnose and troubleshoot IT hardware and software related issues employees are facing.
- Direct unresolved issues to the next level support personnel.
- Provide answers and explanations with accurate information to users. Train them if necessary.
- Address network and internet related issues and provide level 1 support.
- Provide a single window for IT asset (PC, Printer, Monitor and other peripherals) purchase, replacement, and repair. Asset and lifecycle management using Asset System.
- Search, evaluate, and contract reliable IT supply and service vendors. Maintain vendors’ service level.
- Identify and suggest possible improvements on procedures.
- Report to Team/Part Leaders with the progress of given tasks and complete them in a timely manner.

**Qualifications and Requirements**
- Minimum 1+ years of IT support or help desk experience.
- Bachelor in IT & Computer Science, or equivalent/related education or degree.
- Ability to diagnose and resolve Hardware & Software related technical issues.
- Ability to prioritize, organize and execute multiple support requests simultaneously.
- Periodic business travel may ne necessary for on-site support and professional development.

**Preferred Experiences and Skills**
- Experiences or certificates with Cisco Networking devices.
- Experiences with Microsoft Windows Server management and Active Directory Services.
- Experiences with Information Security solutions, policies, and practices.
- Excellent communication skills, both written and verbal.
- Problem-solving skills and ability to assess available resources and to attain them.
- Documentation and organizing skills using various software tools.
- Proficiency in English and Korean is an asset.

**Submission Procedures**
- Should you be interested, conveniently submit both a) Resume and b) Cover letter.
- Interview arrangements will be conducted on a first come-first serve basis;

If you love the challenge of this dynamic career, then Pantos Logistics will support and encourage your professional development and success.

We are an equal opportunity employer who values diversity in the workplace. If you require accommodation during the hiring process, please advise us in advance so that we can make the reasonable accommodation.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

**Experience**:

- Technical Support Occupations: 1 year (preferred)

**Language**:

- Korean (required)

Willingness to travel:

- 25% (preferred)

Work Location: In person

  • User Support Technician

    4 days ago

    North York, Canada Canlan Sports Full time

    **Job Summary**: We are seeking a User Support Technician to join our team. The User Support Technician will be responsible for providing technical support to our users and customers, troubleshooting issues, and resolving problems in a timely manner. **Qualifications**: - 2+ years of experience in a technical support role - Excellent communication skills...

  • Community Support

    4 weeks ago

    North York, Canada Kinnect Support Services Full time

    **Work related duties**: - To translate spoken language to sign language and sign language to spoken language between people who are hearing and people who are deaf/hard of hearing. - Supportive residential environment for those with Autism, Developmental Delays, Mental Health or behavioral issues. - **Communicate effectively with a client who is hard of...

  • Autobody Technician

    2 days ago

    North York, Canada Fix Network Full time

    **Collision Repair Experts is looking for an Auto Body Technician!**: If you are detail-oriented and are looking to grow your expertise in the collision repair industry, then this could be your ticket to a great career. The role of a Collision Repair Technician is to complete repairs in order to have the vehicle ready for delivery on the promised due out...

  • Technician, Mechanical

    4 weeks ago

    North York, Canada Apotex Inc. Full time

    **About Apotex Inc.** **Job Summary**: The Technician, Mechanical TS7 acts as a leading member of a team, working with other members in an attempt to reduce or eliminate non-value added activities or costs, while maintaining or improving quality, productivity, and timeliness throughout the project(s) being managed. The Technician, Mechanical TS7 acts as a...

  • Laboratory Technician, Security IT Technical Support

    4 weeks ago

    North York, Canada Seneca Polytechnic Full time

    **Join the Renewed Seneca, The Next Seneca.**: Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a...

  • Technician, School of Media

    5 days ago

    North York, Canada Seneca College of Applied Arts and Technology Full time

    **Join the Renewed Seneca, The Next Seneca.**: Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a...

  • IT Helpdesk Technician

    4 weeks ago

    North York, Canada Ace Acumen Academy Full time

    Ace Acumen Academy is a Designated Learning Institution (DLI) and Private Career College in association with St. Clair college that works exclusively with International Students and provides them a recognized Ontario Public College credential from our academic course offerings. The College is looking for a competent **IT Help Desk Technician** to provide...

  • Level 1 Technical Support

    4 weeks ago

    North York, Canada Lara Joh IT Services Inc. Full time

    **Position: Level 1 Technical Support** Job Summary: We are looking for a dedicated and tech-savvy individual to join our startup MSP team as a Level 1 Technical Support. The primary responsibility of this role is to provide excellent customer service and technical assistance to our clients. You will be responsible for resolving technical issues,...

  • Level 1 Technical Support

    4 weeks ago

    North York, Canada Lara Joh IT Services Inc. Full time

    **Position: Level 1 Technical Support** Job Summary: We are looking for a dedicated and tech-savvy individual to join our startup MSP team as a Level 1 Technical Support. The primary responsibility of this role is to provide excellent customer service and technical assistance to our clients. You will be responsible for resolving technical issues,...

  • User Support Technician

    2 weeks ago

    North York, Canada Nextgen System Canada Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

  • General Service Technician

    4 weeks ago

    North York, Canada RS Finishing Systems, Inc Full time

    RS Finishing Systems, Inc is a leading Canadian supplier of custom Spraybooth Solutions and associated equipment to commercial and industrial clients. For the past 25 years we have provided Equipment, Consultation, Engineering, Installation, Project Management, Turnkey Solutions, Preventative Maintenance and Technical troubleshooting and ongoing support to...

  • Dental Lab Technician

    6 days ago

    North York, Canada Durban Dental Labs Full time

    If you're an experienced South African Dental Technologist looking to immigrate to Canada, then Durban Labs is the perfect place for you! We're a successful Canadian lab group seeking talented and qualified individuals to join our team. As part of our commitment to our employees, we will arrange for the appropriate work visas on your behalf, at no cost to...

  • User Support Technician

    4 days ago

    North York, Canada MALISON CONTRACTING INC. SOUS-TRAITANCE MALISON INC. Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...

  • User Support Technician

    4 weeks ago

    North York, Canada MALISON CONTRACTING INC. SOUS-TRAITANCE MALISON INC. Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice...

  • Yardi Application Support Specialist

    4 weeks ago

    North York, Canada Correct Management IT Services LTD Full time

    We are seeking a Yardi Application Support Specialist to join our team! You will resolve computer-related issues for our in-house clients. **Responsibilities**: - Provide technical assistance with Yardi computer software - Resolve issues for clients via phone, in person, or electronically - Track customer issues and resolutions **Qualifications**: -...

  • Account Manager

    3 days ago

    North York, Canada IT-SYS Corporation Full time

    Work Term: Temporary - Work Language: English - Hours: 40 hours per week - Education: Bachelor's degree - Experience: 3 years to less than 5 years - Computer technology/computer systems technology - Business/commerce, general - Accounting - Accounting technology/technician and bookkeeping - or equivalent experience **Work setting**: - Information...

  • Behaviour Support Assistant

    4 weeks ago

    North York, Canada respiteservices.com Durham Full time

    **We are currently looking for individuals to implement behavioural support plans, skill development programs and crisis intervention procedures with a young man with Autism who also may exhibit aggression or self-injurious behaviour.** In this role, you will work within a team that includes close supervision, support and training from a Board Certified...

  • Hardwired Alarm Technician

    4 days ago

    North York, Canada Lexia Communications Inc. Full time

    **LEXIA COMMUNICATIONS INC. **an authorized service provider for TELUS is presently hiring an energetic Full Time **Hardwired Alarm Technician** for TELUS Smart Home in **Montréal, QC** and surrounding areas. ** Stable Job, with competitive pay** **Signing Bonus of $2000 - Conditions applied** **Pay range $35 - $40/hr** **Minimum 2 - 5 years experience...

  • Quality Control Technician

    4 days ago

    North York, Canada Finchview X-Ray & Ultrasound Full time

    **Quality Control Technician** **Responsibilities**: - Review and improve current paperwork, logging, inventory, and quality control processes at the e-coating line. - Find areas for improvement and create plans to fix issues. - Ensure accurate recording of e-coating processes, batch records, inspection reports, and inventory transactions. - Set up and...

  • User Support Technician

    3 weeks ago

    North Vancouver, Canada Impact North Shore Full time

    This is a Service Canada – Summer Jobs position. The successful candidate must be a youth aged 15 to 30 years. Under the direction of the IT Manager, the User Support Technician will support the frontline implementation of organizational IT policies, procedures, and security standards. The role will also be responsible for providing assistance, advice, and...