Order Processing Agent
2 days ago
**Job Overview**
**Responsibilities**
- Accurately enter customer orders into the system while ensuring all details are correct.
- Communicate effectively with customers to confirm order details and address any inquiries or concerns.
- Analyze order data to identify trends and opportunities for recommending additional products or services.
- Collaborate with various departments to ensure timely order fulfillment and delivery.
- Maintain organized records of orders, customer interactions, and any issues that arise during the processing phase.
- Provide exceptional customer service by responding promptly to customer requests and resolving any issues that may occur.
**Experience**
- Proven experience in data entry with a high level of accuracy.
- Strong background in customer service, demonstrating the ability to communicate effectively with diverse clientele.
- Bilingual or multilingual capabilities are highly desirable, particularly proficiency in French and English.
- Ability to work with order entry software and make recomendations for improving order processing efficiency.
Join us as an Order Processor, and your skills will contribute to our commitment to excellence in customer service
**Job Type**: Part-time
Pay: $15.75-$24.33 per hour
Expected hours: 16 - 24 per week
Additional pay:
- Bonus pay
Schedule:
- Monday to Friday
**Education**:
- DCS / DEC (preferred)
**Experience**:
- Administrative: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
Expected start date: 2025-01-13
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