See more Collapse

Customer Marketing Manager

2 months ago

Vancouver, Canada Clio Full time

-Clio
is more than just a tech company-we are a global leader that is transforming the legal experience for all by
bettering the lives of legal professionals
while
increasing access to justice

Summary:
We are currently seeking a Customer Marketing Manager to join our Customer Marketing Team in Burnaby or Toronto.

What your team does:
We LOVE our customers. As the world’s most popular cloud-based legal software, we know that we’re only as successful as the law firms we enable. The Customer Marketing function is focused on helping our customers be as successful as they can, by getting them to fall in love with our products, adopt new features and functions, and evangelize the product to others.

Who you are:
You’re a unicorn: simultaneously customer-focused and growth-oriented, a self-starter capable of building end-to-end marketing programs that not only move products, but help our customers be more successful. You know your way around a marketing funnel and how to work with stakeholders to remove friction points for our customers every step of the way. You’re all about results: how to measure them, how to report on them, but above all, how to drive them. And you’re excited by the unlimited potential of working for an industry leader that is mission-driven in every aspect of the business.

What you’ll work on:
- Managing end-to-end marketing programs for your designated customer segments across the post-purchase customer lifecycle with a principal focus on cross-sell, upsell, and expansion- Owning campaign ideation, planning and execution for cross-selling multiple products within your designated customer segments to drive new product and feature adoption-
- Implementing an Account-Based Marketing strategy to cross-sell into our upmarket customers- Analyzing and reporting on KPIs and marketing funnel performance for your segment and proactively optimizing for improvement- Working cross-functionally with sales, marketing, CSMs, product, and other departments across Clio to develop cohesive, customer-centric programs that align to both cross-sell and broader business objectives

What you have:
- 3 to 5 years in a B2B software Customer Marketing, Growth Marketing, Demand Generation or Program Manager role- Excellent written and verbal communication skills, with the ability to create engaging marketing content- Strong understanding of sales and marketing technologies, including marketing automation, CRM, and business analytics platforms- Strong project management skills and comfort with Asana or other project management tools- Demonstrable success driving pipeline growth and revenue through integrated campaigns- Proven ability to thrive in a fast-paced environment with high expectations and tight deadlines- Strong analytical skills and ability to use data to inform decision-making and strategy development

Serious bonus points if you have:
- Copywriting experience- Experience with Account-Based Marketing strategy- Experience with the legal industry or legal technology- Incredible planning and organization skills

What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.- Flexible time off policy, with an encouraged 20 days off per year.- $2000 annual counseling benefit- RRSP matching and RESP contribution- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $74,800 to $101,200 CAD. Please note there are a separate set of salary bands for other regions based on local currency.

In addition, this role is eligible for variable pay that is based on company performance, with actual payout amounts calculated and paid on a quarterly basis.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to
- diversity, equity and inclusion

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at

We have other current jobs related to this field that you can find below

  • Marketing Manager

    3 weeks ago

    Vancouver, Canada HKJ Marketing Full time

    At HKJ Mareting, we believe that your job should be more than just work. With an organized environment that encourages growth, extended benefits, and an amazing team of dedicated individuals, we do our best to make HKJ Marketing an incredible place to contribute. HKJ Marketing is growing quickly and looking for talented individuals to join our team. See...

  • Marketing Manager

    1 week ago

    Vancouver, British Columbia, Canada HKJ Marketing Full time

    At HKJ Mareting, we believe that your job should be more than just work. With an organized environment that encourages growth, extended benefits, and an amazing team of dedicated individuals, we do our best to make HKJ Marketing an incredible place to contribute.HKJ Marketing is growing quickly and looking for talented individuals to join our team. See...

  • Project Manager at a Digital Marketing Agency

    4 days ago

    Vancouver, Canada Kika Marketing Full time

    **Kika Marketing offers more than just employment**; it represents a commitment to fostering a thriving and dynamic workplace where collaboration, innovation, relationship-building, professional excellence, and growth flourish **We are a full-service marketing and communications agency** that crafts and manages custom-integrated solutions designed to...

  • Customer Marketing Manager

    1 day ago

    Vancouver, Canada T-Net British Columbia Full time

    We are currently seeking a Customer Marketing Manager to join our Customer Marketing Team inBurnaby or Toronto.What your team does:We LOVE our customers. As the world's most popular cloud-based legal software, we know that we're only as successful as the law firms we enable. The Customer Marketing function is focused on helping our customers be as successful...

  • Customer Marketing Manager

    1 week ago

    Vancouver, British Columbia, Canada Clio Full time

    Cliois more than just a tech company-we are a global leader that is transforming the legal experience for all bybettering the lives of legal professionalswhileincreasing access to justiceSummary:We are currently seeking a Customer Marketing Manager to join our Customer Marketing Team in Burnaby or Toronto.What your team does:We LOVE our customers. As the...

  • Customer Marketing Manager

    1 week ago

    Vancouver, British Columbia, Canada Visier Solutions Inc Full time

    Visier is the leader in people analytics. We are passionate about a 'people first' approach to business strategy and our addictive technology is transforming the way that organisations make decisions. Recently closing a hugely successful funding round and a landmark $1b valuation, Visier is embarking on an incredible phase of its 12 year growth Journey.What...

  • Customer Marketing Manager

    2 months ago

    Vancouver, Canada CLIO Full time

    What your team does:   We LOVE our customers. As the worlds most popular cloud-based legal software, we know that were only as successful as the law firms we enable. The Customer Marketing function is focused on helping our customers be as successful as they can, by getting them to fall in love with our products, adopt new features and functions, and...

  • Customer Marketing Manager

    2 months ago

    Vancouver, BC, Canada T-Net British Columbia Full time

    We are currently seeking a Customer Marketing Manager to join our Customer Marketing Team in Burnaby or Toronto . What your team does: We LOVE our customers. As the world's most popular cloud-based legal software, we know that we're only as successful as the law firms we enable. The Customer Marketing function is focused on helping our customers be as...

  • Program Manager

    3 weeks ago

    Vancouver, Canada Samsara Full time

    **Who we are** Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the...

  • Bookkeeper at a Marketing Agency

    2 weeks ago

    Vancouver, Canada Kika Marketing Full time

    **We offer more than just employment**; we offer a commitment to fostering a thriving and dynamic workplace where collaboration, innovation, relationship-building, professional excellence, and growth flourish. **Kika Marketing is a full-service marketing and communications agency** that crafts and manages custom-integrated solutions designed to optimize...

  • Marketing and Customer Experience Manager

    3 weeks ago

    Vancouver, Canada QuadReal Property Group Full time

    **About QuadReal Property Group** QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $67.1 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in...

  • Marketing Specialist

    2 weeks ago

    Vancouver, Canada Rennie Marketing Systems Full time

    **About rennie & Our Culture** We are real estate at its thoughtful best. For more than 40 years, we have led the industry by approaching real estate as a means to build better communities and improve lives. Integrated under rennie are developer services, consumer services, advisory services, rennie foundation and rennie museum. Founded on a people-first...

  • Manager - Marketing Services

    2 months ago

    Vancouver, Canada Hamazaki Wong Marketing Group Ltd. Full time

    Education: Bachelor's degree - Experience: 3 years to less than 5 years **Tasks**: - Develop promotional materials - Hire, train, direct and motivate staff - Market business services - Plan and control budget and expenditures - Write and edit press releases, newsletter and communications materials - Assist in product development and direct and evaluate the...

  • Manager - Marketing Services

    7 days ago

    Vancouver, Canada Hamazaki Wong Marketing Group Ltd. Full time

    Education: Bachelor's degree - Experience: 3 years to less than 5 years **Tasks**: - Develop promotional materials - Hire, train, direct and motivate staff - Market business services - Plan and control budget and expenditures - Write and edit press releases, newsletter and communications materials - Assist in product development and direct and evaluate the...

  • Digital Marketing Account Executive

    1 week ago

    Vancouver, Canada PRIME Marketing Full time

    Our firm is hiring an SEO (Search Engine Optimization) Sales Specialist who will sell digital marketing products and services via the phone. The successful candidate will be responsible for selling search engine optimization and a variety of other digital services. Our clients enjoy some of the largest ROI in the industry and we keep their phones ringing...

  • Digital Marketing Specialist

    3 weeks ago

    Vancouver, Canada The Orange Bear Marketing Agency Full time

    At The Orange Bear Marketing Agency, we pride ourselves on providing innovative and effective marketing solutions to a diverse range of clients. As a leading marketing agency in Vancouver, we specialize in helping businesses of all sizes succeed in the digital world. Our team of creative, passionate, and results-driven professionals is committed to...

  • Customer Marketing Specialist

    3 weeks ago

    Vancouver, Canada Seequent Full time

    **The Company** Seequent builds world-leading subsurface software, helping create a better understanding of the earth to ensure a better world for all. We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need. Every day,...

  • Manager - Marketing Services

    1 week ago

    Vancouver, British Columbia, Canada Hamazaki Wong Marketing Group Ltd. Full time

    Education: Bachelor's degree Experience: 3 years to less than 5 yearsTasks: Develop promotional materials Hire, train, direct and motivate staff Market business services Plan and control budget and expenditures Write and edit press releases, newsletter and communications materials Assist in product development and direct and evaluate the marketing strategies...

  • Digital Marketing Specialist

    1 week ago

    Vancouver, British Columbia, Canada The Orange Bear Marketing Agency Full time

    At The Orange Bear Marketing Agency, we pride ourselves on providing innovative and effective marketing solutions to a diverse range of clients. As a leading marketing agency in Vancouver, we specialize in helping businesses of all sizes succeed in the digital world. Our team of creative, passionate, and results-driven professionals is committed to...

  • Online Marketing and Sales Representative

    2 months ago

    Vancouver, BC, Canada Acosta Sales & Marketing Full time

    Samsung Home Electronics - Field Marketing Representative Brand Advocacy & Sales Employment Duration: Full-time Premium offers a competitive salary along with a full benefits package including health, dental, vision, life insurance, long-term disability, and paid time off. Field Marketing Representative – Samsung Home Electronics As a Field...