Program Manager
3 weeks ago
**Who we are**
Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
**Recent awards we've won include**:
Glassdoor's Best Places to Work 2024
Best Places to Work by Built In 2024
Great Place To Work Certified 2023
Fast Company's Best Workplaces for Innovators 2023
Financial Times The Americas' Fastest Growing Companies 2023
We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.
**About the role**:
The Program Manager - Customer Marketing is a part of the Marketing Program Management team, supporting innovative programs to make the Customer Marketing team more efficient and our customers more successful. They will scope, build, track, and manage Customer Marketing programs in cross-functional partnership with Sales, Customer Success, PMM, Analytics & Data, Events, Brand Creative, and other Marketing teams. This role is expected to project manage multiple workstreams that deliver programmatic customer engagement activities that drive deep customer value realization, a highly renewable customer base, and strong customer advocates.
Customer Marketing Programs:
- Customer references program
- Credentialing program support
- Customer Conference support
- Lifecycle management processes and playbooks
- **You want to impact the industries that run our world**: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- **You are the architect of your own career**: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- **You're energized by our opportunity**: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- **You want to be with the best**:At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
**In this role, you will**:
- Focus on customer success - we build relationships with our customers, look to solve problems, and deliver a great customer experience
- Represent Customer marketing in cross-functional programs/workstreams focused on customer experience initiatives
- Intake for Customer Reference Program, MDA, and Campaigns
- Collect requests
- Coordinate conversations/meetings
- Facilitate progress and project tracking
- Build and maintain a tracking system for customer approvals, quarterly review of existing customer assets, and updating existing publicly referenceable customer logos, etc.
- End-to-end ownership of the Customer Marketing calendar and coordination for quarterly team activities, marketing milestones, customer on-sites, and other customer activities
- Maintain a consolidated calendar view to help create team visibility and spot opportunities
- Develop processes and playbooks for global scaling of customer reference program, documentation and process creation
- Coordination of company-wide customer communications calendar in Airtable
- Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
**Minimum requirements for the role**:
- 3+ years of experience driving customer success development with a high-growth global company for a B2B company within technology
- Define, lead, and track strategic and operational programs to successful completion
- Demonstrated track record of effectively managing a high volume of work while meeting deadlines
- Execute on and track quarterly OKRS for the customer marketing
-
After School and Stem Program Educator
2 weeks ago
North Vancouver, Canada Saplings Outdoor Program Full time**About the Job**: We are looking for an individual who is interested in working independently, as well as part of a team. **After School Care Responsibilities**: - Alongside the management plan and implement a dynamic outdoor program. - Ensure the safety of all children including but not limited to forest play, hiking, climbing trees, or while in close...
-
Child Care Head Manager
2 weeks ago
Vancouver, British Columbia, Canada Saplings Outdoor Program Full timePosition Overview: As program Manager, you will work alongside the management team and be responsible to maintain the set of policies, procedures, and training processes that set the groundwork for effective and positive communications among staff members. As a part of these policies and procedures, you will also be responsible to establish a developmentally...
-
Child Care Head Manager
2 weeks ago
Vancouver, British Columbia, Canada Saplings Outdoor Program Full timePosition Overview:As program Manager, you will work alongside the management team and be responsible to maintain the set of policies, procedures, and training processes that set the groundwork for effective and positive communications among staff members.As a part of these policies and procedures, you will also be responsible to establish a developmentally...
-
Fitness Club Manager
4 weeks ago
Vancouver, Canada The Program Fitness Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - Bachelor's degree - or equivalent experience **Work setting**: - Private recreational organization **Tasks**: - Develop and manage programs and services - Provide technical and professional advice - Develop...
-
Advancement & Marketing Manager
3 weeks ago
Vancouver, Canada HeroWork Program Society Full time**Note 1**: Remote for the first year (after which will be reviewed for hybird work ). You’ve come to the right place if you are an amazing fundraiser who is all about community, who wants to make a difference, and who wants to be part of creating a lasting impact by working for a charity that transforms other charity buildings! **Who is HeroWork** Since...
-
Child Care Head Manager
4 weeks ago
North Vancouver, Canada Saplings Outdoor Program Full time**Position Overview**: - As program Manager, you will work alongside the management team and be responsible to maintain the set of policies, procedures, and training processes that set the groundwork for effective and positive communications among staff members. - As a part of these policies and procedures, you will also be responsible to establish a...
-
Child Care Head Manager
2 months ago
West Vancouver, Canada Saplings Outdoor Program Full timeAs program Manager, you will work alongside the management team and be responsible to maintain the set of policies, procedures, and training processes that set the groundwork for effective and positive communications among staff members. As a part of these policies and procedures, you will also be responsible to establish a developmentally appropriate...
-
Child Care Head Manager
2 weeks ago
North Vancouver, Canada Saplings Outdoor Program Full timeAs program Manager, you will work alongside the management team and be responsible to maintain the set of policies, procedures, and training processes that set the groundwork for effective and positive communications among staff members. As a part of these policies and procedures, you will also be responsible to establish a developmentally appropriate...
-
Fitness Club Manager
2 weeks ago
Vancouver, British Columbia, Canada The Program Fitness Full timeDurée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 40 hours per week Education: Expérience:Education: Bachelor's degree- or equivalent experienceWork setting: Private recreational organizationTasks: Develop and manage programs and services Provide technical and professional advice Develop policies and procedures to implement...
-
Child Care Head Manager
4 weeks ago
North Vancouver, Canada Saplings Outdoor Program Full time $27 - $35Position Overview:As program Manager, you will work alongside the management team and be responsible to maintain the set of policies, procedures, and training processes that set the groundwork for effective and positive communications among staff members.As a part of these policies and procedures, you will also be responsible to establish a developmentally...
-
Child Care Head Manager
4 weeks ago
North Vancouver, Canada Saplings Outdoor Program Full time $27 - $35Position Overview:As program Manager, you will work alongside the management team and be responsible to maintain the set of policies, procedures, and training processes that set the groundwork for effective and positive communications among staff members.As a part of these policies and procedures, you will also be responsible to establish a developmentally...
-
Child Care Head Manager
3 weeks ago
West Vancouver, Canada Saplings Outdoor Program Full timeAs program Manager, you will work alongside the management team and be responsible to maintain the set of policies, procedures, and training processes that set the groundwork for effective and positive communications among staff members. As a part of these policies and procedures, you will also be responsible to establish a developmentally appropriate...
-
Program Manager
2 weeks ago
Vancouver, Canada Yarrow Intergenerational Society for Justice Full timeYarrow Intergenerational Society for Justice 400-268 Keefer Street Vancouver, BC V6A 1X5 236-808-1191 yarrowsociety.ca Job Description: Programs Manager SUMMARY OF POSITION: The Programs Manager develops and oversees Yarrow programming, effectively planning, coordinating, scheduling, managing, and directing programs such as Nourishing Hearts Grocery...
-
Program Manager
1 week ago
Vancouver, Canada University of British Columbia Full timeStaff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Educational Programming, Level B Job Title Program Manager Department Centre for Excellence in Indigenous Health | School of Population and Public Health | Faculty of Medicine Compensation Range $6,068.92 - $8,724.25 CAD Monthly The Compensation Range is the span between the...
-
Program Manager
2 weeks ago
Vancouver, British Columbia, Canada Yarrow Intergenerational Society for Justice Full timeYarrow Intergenerational Society for Justice Keefer StreetVancouver, BC V6A 1X5Job Description: Programs ManagerSUMMARY OF POSITION:The Programs Manager develops and oversees Yarrow programming, effectively planning, coordinating, scheduling, managing, and directing programs such asNourishing Hearts Grocery program, Casework Support, Medical Accompaniment...
-
Program Manager
2 weeks ago
Vancouver, Canada BabyGoRound Full time**Program Manager - BabyGoRound Helping Families Society** **Summary**: BabyGoRound is a Lower Mainland based non-profit organization dedicated to serving low-income and vulnerable families by providing essential baby gear that ensures every child has the necessary items for a safe and healthy start in life. Over the past 12 years, BabyGoRound has supported...
-
Program Manager
4 weeks ago
Vancouver, Canada Community Living BC Full time**If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!** Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision...
-
Program Manager
2 weeks ago
Vancouver, British Columbia, Canada Velocity Global Full time***We are looking for an experienced Technical Program Manager (TPM) to join our growing Software Engineering team.This is an exciting opportunity to work closely with product and engineering teams to shepherd successful value delivery to our worldwide customers and have a far-reaching impact.You are passionate about delivering on-time, quality solutions and...
-
Program Manager
2 weeks ago
Vancouver, British Columbia, Canada University of British Columbia Full timeStaff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Educational Programming, Level BJob TitleProgram ManagerDepartmentCentre for Excellence in Indigenous Health | School of Population and Public Health | Faculty of MedicineCompensation Range$6, $8,724.25 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary...
-
Program Manager
4 weeks ago
Vancouver, Canada Randstad Canada Full timeAre you an experienced Program Manager in search of your next contract opportunity? Our high-profile client is seeking to hire a Program Manager to join their talented team on a 6 month contract with a strong probability of extension. Apply for this amazing opportunity if this sounds like a good fit for you!AdvantagesWhat’s in it for you!As a Program...
