Help Desk Analyst

Company Description Artist-driven company by nature, it’s our mission to give talented artists the freedom and resources they need to deliver quality work and to thrive in a fun and creative environment. **Job Description**: The Help Desk Analyst provides the first line support of the Service Desk, ensuring all tickets are dispatched to the appropriate...

Who can apply: Persons residing in Canada living in the city of Montreal or nearby Type of contract: Casual contract opportunity (90 working days) **Requirements**: Bilingual imperative (English & French) - comparable to government BBB Must be eligible for reliability security clearance or already have security clearance Minimum of 1 years of direct work...

**Job title**: Analyst, Service Desk (a working knowledge of French is required) **Location**: Montreal (hybrid) **Reports to**: Manager, IT Service Desk Poste aussi affiché en français sous le nom Analyste, centre de soutien TI The IT Service Desk provides to the employees a unique point of contact for all incidents and service requests. It aims to be...

**ABOUT THIS CAREER OPPORTUNITY** Black & McDonald's Corporate Service Group is growing! If you are an analytical, organized, and detail-oriented professional searching for the opportunity to build a solid foundation for your career, this position is for you. The Bilingual Service Desk Analyst is in Markham/Thornhill, ON and typically reports directly to...

**Job Title: SERVICE DESK ANALYST** **Location: Montreal - QC(Day 1 onsite)** Required Skills**:French speaking** **Technical skills** 2. Very good knowledge on VPN concepts and working experience in VPN troubleshooting 3. Working experience in Internet troubleshooting and wireless routers 4. Knowledge on active directory, domain controllers and good...

**Job description** We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with...

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and peripherals - Documents, maintains, upgrades, or replaces hardware and software systems - Identifies, analyzes, and repairs product failures, orders, and replaces parts as needed. - Performs a variety of complicated tasks - On-site software support - Repair of high-end printers...

The expert that knows just how much we’re worth To support our sales process, we're seeking an analyst to assist our sales team in the financial negotiation of our customer deals, including their structure and pricing. We're looking for someone who has an interest in the commercial aspect of finance, a proactive profile with a drive for negotiation, and...

Description du poste: At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of _Canada’s Top 100 Employers_ and one of _Canada’s Best Diversity Employers_. Our culture is built on professional excellence, collaboration, innovation, thought...

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

**Job Summary** Join RBC’s Technology Service Desk as we continuously deliver superior service to our operational businesses throughout the enterprise. We continue to modernize operational our support services processes by delivering enterprise solutions. We are seeking talented & adaptable Tech Support Analysts supporting RBC employees with their...

**Job Summary** Join RBC’s Technology Service Desk as we continuously deliver superior service to our operational businesses throughout the enterprise. We continue to modernize operational our support services processes by delivering enterprise solutions. We are seeking talented & adaptable Tech Support Analysts supporting RBC employees with their...

Job Description: The Airport Service Help Desk Specialist provides 24/7, 365-day support to Airport Amadeus/Altea DCS users worldwide and E-ticket partners when required. Provide day of oversight of ops and act as a point of contact for the Airport Service Help Desk coordinators providing assistance and technical expertise to on shift team. [ads1] Job...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Ebury Montreal - full time office based Our Heads of Desks (HoD) are the captains of our team,...

**Role: Desktop Support - ONSITE** **Location: Montreal, QC - FRENCH** **Location: Toronto,ON -FRENCH** **Duration - Long Term** **Role and Responsibilities** Install and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security...

**Description du poste ITHD / REMOTE POSITION FOR QUEBEC, CANADA** **Aperçu du poste**: **Responsabilités**: - Fournir un support technique à distance aux clients, en répondant à leurs besoins techniques et SaaS. - Diagnostiquer et réparer les problèmes techniques liés aux ordinateurs portables, aux appareils mobiles, aux tablettes, aux appareils...

The Desk Assistant is a representative of the staff, serving an important role in developing a sense of community. The desk assistant is responsible for three areas of accountability. These areas are the keys to the orderly operation of the front desk.Essential Duties and Responsibilities (other duties may be assigned): - MAINTAIN COMMUNITY STANDARDS AND...

**Technical Skills**: - Record interaction using ticket tool with proper classification - Perform account unlock/password reset as per defined process - Dispatch tickets to support groups post gathering required information - Refer Knowledge base and perform troubleshooting as per defined process - Follow up and closure of incidents to ensure customer...

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. FX Head of Desk Location: Ebury Montreal - full time office based Our Heads of Desks (HoD) are the...