Hp Project Associate

5 months ago

Burlington, Canada BI Canada Ltd Full time

**OUR COMPANY**:
**THE POSITION**:
Provide project management, support and recommendations for process and system improvements to the Executive Director increasing value & efficiency while reducing costs; Consult and collaborate on an ongoing basis with individuals across departments to leverage integration of common goals and achieve successful project outcomes; Propose & implement solutions for optimal communications with Primary Care, Customer Facing Teams (CFT); Organize and ensure effective execution of Customer Facing Teams (CFT) operations and various meetings/events/conferences, on Budget. Ensure communication platforms(Customer Experience Orchestration(CEO) portal, MyBI, CFT Newsletter) are maintained with current updates. Support departmental budget tracking. Ensure Standard Operating Procedures (SOP) are current. Address Compliance requirements as required. Implement administrative elements of the incentive compensation cycle and provide administrative support for the Executive Director and Regional Customer and Account Directors (RCADs) as needed.

**Responsibilities**:
**Project Management**:

- Under the direction of the Executive Director, offer support for key business projects from inception to delivery including: developing project plan, budget, timelines, milestones and issues management. (Examples include roll-out of new hardware & technology, implementing new communication systems & tools, ShareRoom projects, etc.)
- Communicate and negotiate effectively with stakeholders in a solutions and results driven manner. Stakeholder groups include: CFT, Customer Marketing, Medical, Customer Experience Operations (CxO), Healthcare Affairs, IT, Purchasing and other departments.
- Ensure the execution of compliance-related requirements from global & Innovative Medicines Canada (IMC); Ensure Standard Operating Procedures (SOPs) are updated regularly (e.g. CFT SOP).

**Meetings, Conferences, Budget & Administrative Support**:

- Provide administrative support to the Executive Director and the Human Pharma (HP)Business Support Manager ( e.g. creating POs, finance reconciliation through Global Business Services (GBS) systems, Concur, etc.).
- Assist with the coordination of attendees for both virtual and face-to-face meetings (e.g. National Business Meeting (NBM), Managers' meetings, cycle meetings, etc). Work with Meeting Planner (Purchasing) & AMEX. Build and deploy NBM app.
- Responsible for meeting planning & coordination for CFT leadership (less than 10 attendees), capture minutes and follow-ups. Ensure communication platforms such as MyBI & CEO Portal are kept current.
- Act as HP CFT representative for various committees (e.g. GARD (Health and Safety), OneView etc.)
- Offer support for processes related to budgeting, CFT budget control for CFT in collaboration with Medical Affairs, compliance requirements and national/regional conferences as required.
- Support Budget Monitoring for Promotional Budget delegated to Sales. Liaise with Finance and Regional Customer Account Directors (RCAD) to track and steer budget.

**Support Sample Management**:

- Quarterly Sample Allocation Process in alignment with RCADs and District Customer Account Managers (DCAMS).
- Craft and communicate the Sample report in collaboration with Marketing.
- Sample Approvals in the Online Ordering System (OLOS).

**Process Improvements**:

- Map out business processes as assigned, either by creating new business protocols/processes or improving existing ones. This includes in-depth analysis of existing processes and ongoing monitoring to ensure that these are continuing to meet business needs. Documentation should include SOPs and management thereof.
- Improve the communication process between head office and all field based personnel, utilizing MyBI, Bi-weekly Pulse Newsletter and other tools; Identify gaps, propose solutions for review/approval, and execution/implementation
- Optimize the preparation of meeting tools/platforms for the CFTs ensuring alignment and cross functional coordination with external communication providers.
- Communication of process improvements and SOPs.

**Requirements**:

- 3-5 years experience required in a process compliant role within a fast-paced work environment. Experience managing projects and working with external vendors and suppliers is required.
- Experience with Excel, Word, Visio, PowerPoint, Microsoft suite.
- Experience with Sharerooms, Formgen, Canvas and Adobe Campaign is preferred.
- Excellent organizational, time management skills and attention to detail.
- Strong communication, sense of initiative, collaboration, solid judgment and problem solving skills.
- Effectively manage multiple projects with strict deadlines; Maintain confidentiality.

**WHY BOEHRINGER INGELHEIM?**:
With us, you can grow, collaborate, innovate and improve lives.

We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and pra

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