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Administrative Assistant, Registration

1 month ago

Toronto, Canada Royal College of Dental Surgeons of Ontario Full time

The Royal College of Dental Surgeons of Ontario (RCDSO) is a leader in health care regulation. As the governing body for more than 11,000 dentists in Ontario, our mission is to act in the public interest by putting patients first. We are committed to transparency, accessibility, openness and fairness in all our work.

Bring your excellent administrative and client service skills to our team as an Administrative Assistant in our Registration department.

You will work remotely until further notice; however, you will be required to work onsite at our Toronto office every 2-4 weeks or otherwise as requested to participate in team meetings or events. This may fluctuate depending on business needs.

What can I expect to do in this role?

**Reporting to the Program Administrator, you will**:

- Prepare and issue confirmation of registration letters and certificates of professional standing
- Summarize documents related to a member's professional history including past / present complaints, investigations or proceedings in Ontario for the purposes of licensure in another jurisdiction and/or for hospital privileges
- Assist with yearly renewals of various registration processes
- Maintain files, databases, and records related to department programs
- Update and maintain department-related process documents
- Contribute to department initiatives by attending and contributing to team meetings and projects
- Identify problems, understand the underlying cause of the issue, propose solutions and participate (or implement) appropriate resolutions
- Other duties as assigned

What skills and background do I need?

**The Administrative Assistant requires**:

- Completion of a two
- to three-year community college program
- Two to four years of applicable/relevant experience
- Excellent written/oral communication skills with a strong command of the English language and strong organization skills
- Excellent analytical skills and critical thinking abilities
- Well-developed time management, problem-solving and workload prioritization skills
- Ability to interpret, explain and administer complex legislated requirements and by-laws
- Customer service expertise, including strong interpersonal skills, a high level of diplomacy, patience, and tact
- Thorough knowledge and demonstrated proficiency in MS Office, and Acrobat; experience with case management systems is an asset
- Rely on best practices, data, research and/or evidence to make informed decisions
- Demonstrated natural curiosity to ask questions, review research, look at the data and/or find evidence
- Fluency in French is an asset

Compensation and Benefits
- Base annual salary between $49,675.20 to $55,884.90, commensurate with experience
- Comprehensive vacation plan and benefits package
- Pension Plan, Voluntary Tax-Free Savings Account (TFSA*) and Registered Retirement Savings Plan (RRSP*)

How do I apply?

Our recruitment process is conducted remotely unless otherwise specified.

Thank you for your interest; only applicants selected for an interview will be contacted.

The Royal College of Dental Surgeons is an inclusive employer.

Accommodation is available upon request under the Ontario Human Rights Code.

Adjoint administratif, inscription

**Date d’affichage**: 3 janvier 2023

À l’Ordre royal des chirurgiens dentistes de l’Ontario, nous sommes un chef de file en ce qui concerne la réglementation des soins de santé. En effet, nous régissons les activités de plus de 11 000 dentistes en Ontario et nous avons pour mission de servir l’intérêt public en accordant la priorité au patient. Nous nous engageons en tout temps à faire preuve de transparence, d’accessibilité, d’ouverture et d’équité.

Exploitez vos excellentes compétences administratives et en matière de service à la clientèle au sein de notre équipe à titre d’adjoint administratif dans notre service d’inscription.

En tant qu’adjoint administratif, vous serez responsable d’examiner et de traiter les demandes, et de fournir un soutien administratif aux administrateurs et aux gestionnaires de programme dans le cadre de l’exécution de divers processus du service. Vous possédez d’excellentes compétences en matière de service à la clientèle, un sens aigu du détail et de solides capacités d’analyse. Vous êtes autonome et capable de travailler avec un minimum de supervision, et vous aimez travailler en collaboration au sein d’une équipe dynamique. Vous avez d’excellentes capacités de jugement et des compétences en gestion du temps.

Vous travaillerez à distance jusqu’à nouvel ordre; cependant, vous devrez travailler sur place à notre bureau de Toronto toutes les deux à quatre semaines ou autrement, selon les demandes, pour participer à des réunions d’équipe ou à des événements. Cela peut varier selon les besoins de l’entreprise.

Nos attentes envers vous

**Relevant de l’administrateur des programmes, vous devrez**:

- examiner les d

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