Assistant Registrar, Registration

2 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:03/06/2023
**Req ID**: 30114
**Faculty/Division**: OISE
**Department**: Registrar's Office and Student Experience
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00010107

**Description**:
**About us**:
OISE is recognized as a global leader in graduate programs in teaching and learning, teacher education, and education research. OISE’s hub is the Registrar's Office and Student Experience (ROSE) often being the first and last point-of-contact with students. We attract, admit, engage, guide, serve and support a broad range of diverse constituents removing barriers and obstacles to facilitate a positive experience for all students. We aim to deliver student-centred, community focused, seamless and integrated services to future and current students, graduates, faculty and staff in an environment of mutual respect that promote student satisfaction, engagement and success. Through collaborative partnerships, our goal is to promote equitable access to academic, financial, personal/professional development programs and services beneficial to student success. We aspire to proactively pursue innovation in all services, processes and clear/transparent communications and to provide an environment that will assist in attracting, supporting and engaging students. We work together to make the ORSS a great place to work, learn and grow.

**Your opportunity**:
Under the supervision of the Associate Registrar, Registration and the general direction of the Director, Student Experience, the incumbent provides database, systems and ROSI services and support in relation to the Graduate Programs in Education at OISE.

When required, the incumbent will be expected to act in place of the Associate Registrar, Registration including supervising the Registration team and representing the Registration Team and ROSE in registration and ROSI-related meetings with departments, Education Commons (EC) and Information Technology and Services (ITS) Units (EASI, ISEA, etc.) both at OISE and the broader U of T community.

**Your responsibilities will include**:

- Analyzing complex data that requires great precision and attention to many details
- Making recommendations on suitability of major system refinements and upgrades
- Producing complex statistical information
- Verifying and reconciling data errors
- Identifying and analyzing data discrepancies and taking necessary actions to correct errors
- Designing and optimizing databases
- Training end-users on procedures andthe use of supported IT systems
- Probing for information to determine requirements for ad hoc data requests

**Essential Qualifications**:

- Bachelor's Degree or acceptable combination of equivalent experience.
- Minimum five years.
- Five years of recent and relevant experience in the registration/ records and/ or admissions area within a high-volume, deadline-driven, computerized customer service post-secondary environment preferably the University of Toronto or similar environment.
- Previous business experience in information and data management. Strong working knowledge of ROSI and MS Access essential.
- Proficiency on the computer, including a variety of computer programs and especially the MS Office Suite.
- Strong oral and written communication and interpersonal skills.
- Excellent keyboarding skills. Detail-oriented; high degree of accuracy in work.
- Excellent organizational and time management skills.Demonstrated problem-solving skills. Excellent organizational and time management skills. Demonstrated problem-solving skills. Mathematical ability.
- Ability to work as an integral part of the ORSS team and to contribute positively to the team atmosphere of the office.
- Demonstrated ability to exercise initiative, sound judgment and logical thinking.
- Ability to cope with a heavy workload; set priorities; and, work well under pressure to meet deadlines.
- Good knowledge of the University policies, procedures, mission and work environment.
- Ability to assume responsibilities and upmost accuracy in Ministry data reporting.
- Respect and maintain confidentiality.

**Assets (Nonessential)**:

- Courses in computer programming and/or information management and asset.

**To be successful in this role you will be**:

- Efficient
- Multi-tasker
- Organized
- Problem solver
- Resourceful
- Self-directed
- Team player

**Closing Date**: 03/15/2023, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Term Term ending December 31, 2023
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Administrative / Managerial
**Recruiter**: Madelaine Panoulias

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