Sas - Application Support Analyst (Intermediate)

1 month ago

Montréal QC, Canada C.G.I. Full time

The Global Business Service Unit (GBSU) Canada is seeking a highly skilled SAS Support and Administration Specialist to join our team. In this role, you will play a critical part in ensuring the smooth operation of our SAS environment and providing exceptional support to our business users.

**Key Responsibilities**:

- ** SAS Administration**:

- Manage and maintain SAS servers and services.
- Monitor job execution and troubleshoot issues promptly.
- Provide expert-level support for SAS-related queries and incidents.
- Implement and manage SAS security policies and user access controls.
- Perform regular system health checks and updates.
- ** Change Management**:

- Collaborate with development teams to deploy code changes.
- Conduct thorough quality assurance testing for new enhancements.
- Manage and coordinate change management processes.
- ** Job Scheduling**:

- Configure and optimize job schedules using Autosys or Airflow.
- Monitor job execution and take corrective actions as needed.
- ** Infrastructure Support**:

- Perform infrastructure upgrades and patching.
- Handle user requests and provide timely support.
- Ensure system stability during maintenance and infrastructure weekends.
- ** Problem Solving and Analysis**:

- Diagnose and resolve complex technical issues.
- Identify root causes of incidents and implement preventive measures.
- Enhance monitoring and controls to proactively identify potential problems.
- ** Collaboration and Communication**:

- Work closely with teams in Bangalore, Paris, Canada, and the USA.
- Effectively communicate with business users and technical teams.
- Manage expectations and provide timely updates.

**Required Skills and Qualifications**:

- Strong understanding of SAS programming and administration.
- Proficiency in scripting languages (PowerShell, Batch, Unix).
- Experience with relational databases.
- Ability to prioritize tasks and manage multiple responsibilities.
- Knowledge of the financial industry.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Fluency in English and French.

**Preferred Qualifications**:

- Experience with cloud technologies.
- CI/CD experience.
- Programming skills (Java,.NET).
- FRM or ITIL certification.

If you are a passionate and dedicated SAS professional with a strong desire to contribute to a dynamic and innovative team, we encourage you to apply.

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