SAS - Application Support Analyst (Intermediate)
1 month ago
Key Responsibilities:
- SAS Administration:
- Manage and maintain SAS servers and services.
- Monitor job execution and troubleshoot issues promptly.
- Provide expert-level support for SAS-related queries and incidents.
- Implement and manage SAS security policies and user access controls.
- Perform regular system health checks and updates.
- Change Management:
- Collaborate with development teams to deploy code changes.
- Conduct thorough quality assurance testing for new enhancements.
- Manage and coordinate change management processes.
- Job Scheduling:
- Configure and optimize job schedules using Autosys or Airflow.
- Monitor job execution and take corrective actions as needed.
- Infrastructure Support:
- Perform infrastructure upgrades and patching.
- Handle user requests and provide timely support.
- Ensure system stability during maintenance and infrastructure weekends.
- Problem Solving and Analysis:
- Diagnose and resolve complex technical issues.
- Identify root causes of incidents and implement preventive measures.
- Enhance monitoring and controls to proactively identify potential problems.
- Collaboration and Communication:
- Work closely with teams in Bangalore, Paris, Canada, and the USA.
- Effectively communicate with business users and technical teams.
- Manage expectations and provide timely updates.
Required Skills and Qualifications:
- Strong understanding of SAS programming and administration.
- Proficiency in scripting languages (PowerShell, Batch, Unix).
- Experience with relational databases.
- Ability to prioritize tasks and manage multiple responsibilities.
- Knowledge of the financial industry.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Fluency in English and French.
Preferred Qualifications:
- Experience with cloud technologies.
- CI/CD experience.
- Programming skills (Java, .NET).
- FRM or ITIL certification.
If you are a passionate and dedicated SAS professional with a strong desire to contribute to a dynamic and innovative team, we encourage you to apply.
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