SAS - Application Support Analyst (Intermediate)

1 month ago


Montréal, Canada C.G.I. Full time $80,000
The Global Business Service Unit (GBSU) Canada is seeking a highly skilled SAS Support and Administration Specialist to join our team. In this role, you will play a critical part in ensuring the smooth operation of our SAS environment and providing exceptional support to our business users.

Key Responsibilities:
  • SAS Administration:
    • Manage and maintain SAS servers and services.
    • Monitor job execution and troubleshoot issues promptly.
    • Provide expert-level support for SAS-related queries and incidents.
    • Implement and manage SAS security policies and user access controls.
    • Perform regular system health checks and updates.
  • Change Management:
    • Collaborate with development teams to deploy code changes.
    • Conduct thorough quality assurance testing for new enhancements.
    • Manage and coordinate change management processes.
  • Job Scheduling:
    • Configure and optimize job schedules using Autosys or Airflow.
    • Monitor job execution and take corrective actions as needed.
  • Infrastructure Support:
    • Perform infrastructure upgrades and patching.
    • Handle user requests and provide timely support.
    • Ensure system stability during maintenance and infrastructure weekends.
  • Problem Solving and Analysis:
    • Diagnose and resolve complex technical issues.
    • Identify root causes of incidents and implement preventive measures.
    • Enhance monitoring and controls to proactively identify potential problems.
  • Collaboration and Communication:
    • Work closely with teams in Bangalore, Paris, Canada, and the USA.
    • Effectively communicate with business users and technical teams.
    • Manage expectations and provide timely updates.

Required Skills and Qualifications:
  • Strong understanding of SAS programming and administration.
  • Proficiency in scripting languages (PowerShell, Batch, Unix).
  • Experience with relational databases.
  • Ability to prioritize tasks and manage multiple responsibilities.
  • Knowledge of the financial industry.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Fluency in English and French.

Preferred Qualifications:
  • Experience with cloud technologies.
  • CI/CD experience.
  • Programming skills (Java, .NET).
  • FRM or ITIL certification.

If you are a passionate and dedicated SAS professional with a strong desire to contribute to a dynamic and innovative team, we encourage you to apply.

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