Director, Product Pricing Strategy

4 months ago

Toronto, Canada PagerDuty Full time

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts

As the Director, Product Pricing Strategy, you will be responsible for developing and driving company pricing strategy for PagerDuty products. Read on for the impact you can make as a senior contributor to our ongoing pricing initiatives + innovation.

Reporting to the VP, Pricing, expect to play a key role in enabling the company's rapid growth, helping to extend the PagerDuty Operations Cloud and expand our routes-to-market while supporting cross functional teams like Product Management in optimizing pricing and packaging for the launch of new products and as well as ongoing maintenance.

Collaborate and work with the Pricing Team to develop, document and execute scalable pricing programs, policies and practices for operationalizing our pricing framework across regions, channels and key business segments.

**Key Responsibilities**:

- Design frameworks for effective and scalable price setting and multi-product attach, including people, process and system implications
- Research market, emerging trends, industry/competitive pricing and recommend price actions
- Develop pricing optimization roadmaps aligned with market opportunity, product strategy and profitability goals
- Drive cross-functional project management, data analysis and modeling for assessing options, impact and actionable recommendations
- Translate strategy into execution with actionable plans
- Develop and deliver sales enablement collateral
- Work with sales team to provide guidance on deal structure on large or non-standard opportunities
- Advise on system requirements to support pricing framework
- Analyze our business, identify improvement opportunities, and develop actionable plans in collaboration with other teams across the company
- Effectively communicate strategy and recommendations verbally and through written narratives for executive consumption
- Become an expert in PagerDuty's business with a deep understanding of our products, the markets we serve and competitors we face
- Bring your experience and insights to positively influence decision making
- Help to develop and drive culture for a team of product and pricing professionals

**Basic Qualifications**:

- You have 3+ years work experience with SaaS subscription monetization strategies, pricing principles, building business models, GTM strategies, like consumption based pricing models
- You have a good working knowledge of the Software / SaaS industry, ideally with domain exposure to DevOps, IT Ops or infrastructure software and ability to ability to ramp quickly in new technology areas
- You possess strong analytical and financial abilities and have prior experience managing strategic initiatives with minimum supervision
- You excel in areas of strategy development, business analysis and financial modeling, problem solving and project management
- You are a strong communicator, able to convey complex ideas in a clear, concise manner (verbally and in writing like narrative style storytelling) with comfort across business and technical discussions

**Preferred Qualifications**:

- You hold an MBA degree from a world-class institution and Bachelor's degree with strong academic performance
- You are an entrepreneurial self-starter who takes initiative in a fast-paced, innovative high-growth environment, with the ability to collaborate cross-functionally, build consensus and influence others.
- You have 8+ years work experience at a top-tier consulting firm, pricing, marketing, finance or corporate strategy function and track record of high performance

***This role is expected to come into our Toronto, Ontario, Canada office 1 day per month, so you can thrive in your new role and fully embrace being a Dutonian**

**Not sure if you qualify?**

**Where we work**

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

**How we work**

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.
- Champion the Customer | Put users first to design great products and experiences.
- Run Together | Build strong teams that amplify our impact on users.
- Take the Lead | Disrupt and invent to be the first choice for users.
- Ack + Own | Take ownership and action to deliver more efficiently to users.
- Bring Your Self | Bring your best self to build empathy and trust with users.

**What we offer**

**One way we ensure our employees are inspired to do

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